Every now and then while talking to a customer, we get interrupted. By the customer.
“Look, I just want a quote. Why are you asking me all these questions?” they’ll say.
Good … Read more….
Image / photographer: Question mark sign Colin_K | http://www.flickr.com
The big picture
Last week we looked at the perils of using unlicensed pictures from digital media providers, particularly Getty Images.
Although we … Read more….
Image / photographer: Untitled Abhi | http://www.flickr.com
Now, we know that insurance is perceived by many as a necessary evil.
We also know that insurers are viewed through narrow, cynical eyes by many.
And, in fairness, it’s easy to … Read more….
Image / photographer: Pavement love idleformat | http://www.flickr.com
Short arms, long pockets?
There’s nothing worse than stumping up for insurance only to find the insurer doesn’t pay out when there’s a claim.
“I don’t know why I bothered” is a common customer … Read more….
Image / photographer: life buoy rmarinello | http://www.flickr.com
Foresight is a wonderful thing
Obviously, you’re a professional professional. A conscientious person who takes both your work and your reputation seriously.
You have good relationships with your clients and, even though you bought … Read more….
Image / photographer: Worried! photoloni | http://www.flickr.com