If you need to drop us a line, you can call, email, fax, tweet, post or even pop in and see us.
The kettle's always on.
| Phone: | 0845 872 5090
9am to 5.30pm, Monday to Friday |
| Or you can book a time for us to call you | |
| Email: | contactus@policybee.co.uk |
| Twitter: | @PolicyBee |
| Fax: | 01473 357873 |
| Post: | PolicyBee LLP 5 Gamma Terrace West Rd Ransomes Europark Ipswich Suffolk IP3 9FF |
| In person: | Directions to PolicyBee LLP |
If there's anything you're unhappy about
Naturally, we hope you're delighted with the service you get from PolicyBee.
If, however, you feel you've been let down by us or the insurance you've bought from us, please let us know.
We're absolutely committed to doing what's best for you. If things do go wrong, we work on the basis that you'll want things to be put right quickly with the minimum of fuss.
If there's anything you're not happy with, we're confident that our experienced and helpful team will be able to put it right so please call us on 0845 872 5090 or send an email to contactus@policybee.co.uk.
If you'd like to go straight to the top, you can contact our Managing Partner, Valerie Hockley, by email: valerie.hockley@policybee.co.uk, telephone:0845 872 5090 or at the postal address on this page.
In the event of a complaint, we will follow our complaint handling procedures; a summary of these procedures is available on request.
Claims
Please let us know as soon as you think you might have a claim on your policy.
Even if you're not sure you do, it's best to make absolutely certain by calling one of the team on 0845 872 5090 and talking it through.
There's no cost or penalty involved if no further action is needed, but if your insurer isn't made aware of a potential claim, it could invalidate your policy.
So if you're ever in doubt, please call us.
Very easy to use the website. Personal contact was efficient and very satisfactory.
