Changes to this statement
We will occasionally update our confidentiality statement and you are encouraged to periodically review it to keep informed about how we are protecting your information.
Use of your information
The information we collect may be used for the purposes of insurance administration by us, and may be disclosed to regulatory bodies for the purposes of monitoring and/or enforcing our compliance with any regulatory requirements.
We share the data you provide with selected insurance providers and Feefo, a customer satisfaction research company. We also use your information to help perform statistical analysis of our site, to communicate with you, or arrange for delivery of products or services. By submitting a quotation request form, you consent to your data being shared with our insurance providers.
These businesses will not use your personal information except to provide services via us and they are required to maintain the confidentiality of your information.
You may opt out of receiving emails from us containing news and information about our services. All our emails contain an unsubscribe link, or you can call us on 0845 872 5090 or email firstname.lastname@example.org.
We do not sell, rent or lease customer data to third parties.
Security of your personal information
We secure any personal information you have provided on computer servers in a controlled, secure environment, and protect that information from unauthorised access, use or disclosure.
We will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
- conform to the edicts of the law or comply with legal process served on us;
- protect and defend our rights or property;
- protect the personal safety of our users or the public.
We keep track of visits to our web pages in order to assess how our services are being used and to help us improve them.
We collect standard internet log information and details of visitor behaviour patterns – essential in helping us provide a fast, bug-free service with relevant information. We use nine cookies, four of which are managed by Google Analytics and persist for one year. Three are managed by AdInsight with one that persists for one year, and one that'll expire 30 minutes after you leave our website. Two more are managed by ourselves which expire when you close your web browser.
A cookie is a text file that is offered by a web server, if accepted by your browser, the four Google Analytics cookies and three AdInsight cookies will store on your hard drive, while the two cookies managed by ourselves will reside in memory. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We consider each cookie essential to our website's performance. Here we chart their identity, individual purpose and categorisation according to The International Chamber of Commerce (ICC) UK’s cookie guide:
To opt out of being tracked by Google Analytics across all websites click here.
|ASP.NET_SessionId||Strictly necessary||This cookie is essential for the e-commerce path. This cookie is deleted when you close your browser.||How and why session IDs are reused in ASP.NET
|Performance||This cookie traces your movements within only this website, essential to our ongoing improvement. This cookie is deleted when you close your browser.|
|Performance||These are AdInsight cookies, used to understand the interaction between the website and our call centre. These cookies are classified as 'first party' i.e data is not being gathered for anyone else. We use the information gathered to compile reports that help us to understand how people interact with our business.|
Due to our cookies falling into only "strictly necessary" and "performance" cookies, we deem this content sufficient in complying with UK law requiring website operators to ask for permission when placing cookies on visitors' devices – as per The International Chamber of Commerce (ICC) UK's cookie guide.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
If you choose to decline cookies, you will not be able to fully experience this website and you will not be able to move through the e-commerce quote and buy process.
This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website.
This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services.
We are using the information collected by ClickTale to improve the performance of our website to the benefit our visitors.
You can choose to disable the Service at here.