Professional indemnity insurance for complaints handlers
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Hassle-free, continuous policies. No forms, no fuss.
No admin charges for anything. Ever.
For when blame turns to claim
Like it or not, we live in a blame culture and there's always someone willing to point the finger.
Granted, your client's disgruntled customers might not be pointing the finger directly at you but, nonetheless, it's your job to try and right their wrongs.
That's a big responsibility. What happens if you make a mistake? The last thing you need is your client breathing down your neck, looking for some compensation of their own.
Professional indemnity insurance for complaints handlers is the answer. If your client alleges you've been negligent, your policy gives you the protection you need - including meeting the cost of your legal defence and paying any damages you’re liable for.
Essential cover then. And you can’t blame us for saying so.
Professional indemnity insurance covers:
- Negligence - a mistake you've made or something you failed to do
- Misuse of information
- Loss of documents
Is this the right policy for you?
Yes – if you work in any of these areas:
- Financial services complaints
- PPI case handling
- OFT complaints
- Regulatory complaints
In fact, we should be able to find cover for any complaints-related line of work you're in. Feel free to give us a call if you're not sure this is the right policy for you.
Two-page policy summary of the key information and benefits of a professional indemnity policy.
Important information about the terms and conditions of a professional indemnity policy.