Professional indemnity
for technology and IT

Cover without the 404

Pick an IT consultants' insurance package (if your turnover's under £100,000) or build your own.

Essential
Professional indemnity: £250k
Public liability: £1m
Portable equipment: £1k

£25.44

10 monthly payments

Classic
Professional indemnity: £1m
Public liability: £1m
Portable equipment: £2k

£39.75

10 monthly payments

Pro
Professional indemnity: £1m
Public & employers' liability
Portable equipment: £2.5k

£44.26

10 monthly payments

Essential

£25.44

10 monthly payments

Professional indemnity: £250k
Public liability: £1m
Portable equipment: £1k
Classic

£39.75

10 monthly payments

Professional indemnity: £1m
Public liability: £1m
Portable equipment: £2k
Pro

£44.26

10 monthly payments

Professional indemnity: £1m
Public & employers' liability
Portable equipment: £2.5k

Switched-on protection

Technology is all about zeros and ones: it works or it doesn't. At least that's what your clients think.

It's not that simple, of course, and problems can't always be turned off and on again. Trying to explain why can sound like an excuse and it doesn't take long for the accusations to start.

Thankfully, professional indemnity insurance protects you. One policy, zero worries.


Why do IT people need professional indemnity insurance?

You don’t.

It’d be great if we could say that and mean it. But we can’t.

Mistakes happen, accusations are made, solicitors get involved and clients want payback. Rightly or wrongly these things happen every day and, sooner or later, you could be on the receiving end.

A claim won’t go away if you ignore it. And there are no shortcuts. You have to Do Something About It.

So, you need professional indemnity insurance because you have a business to run; because you have limited funds; because you’re not legally trained; and because your reputation matters.

What else is there?

How much professional indemnity insurance do I need?

Professional indemnity insurance protects your business. No one else’s.

So you have to decide what level of cover is enough for you. Consider what you do, who you do it for and how much it’s worth. Think about worst-case scenario and what could go wrong. What’s the most expensive mistake you could make (or be accused of making)?

Always bear in mind that you can’t have too much cover. Your legal defence can cost many tens of thousands of pounds – and that’s before the compensation bill from your client arrives. Your level of cover has to be enough to cover all of this.

It’s a tricky one to get right. Have a read of this guide or call us if you need more help.

What does professional indemnity insurance cover?

Negligence claims and allegations made against you by clients and third parties, because of mistakes you’ve made and things you’ve failed to do.

Specifically (but depending on the policy wording):

  • Defamation
  • Intellectual property infringement
  • Loss of documents or data
  • Negligent misrepresentation or misstatement
  • Employee dishonesty
  • Virus transmission
  • Breach of confidentiality
  • Failure of third-party equipment

But that’s not all. Some professional indemnity policies can fix a mistake before your client is even aware of it, thereby preventing a claim in the first place.

Clever stuff.

Do I need public liability insurance?

Yes, probably.

Public liability is handy if you go out and about on business (eg, to meetings or to install equipment), or if visitors come to you.

It protects you if a third party claims you've damaged their property or injured someone. It's useful if you're clumsy, of course, but it's more useful combatting those who subscribe to 'where there's blame there's a claim'.

What else do I need?

Public liability insurance is for when you go out and about on business, or have visitors to your office. It’s for claims of physical damage to property and people. Useful if you’re clumsy.

Employers’ liability insurance covers your business if an employee sues it for damages. Claims are usually because they’ve suffered injuries and illnesses as a consequence of working for you. It’s a legal requirement for UK businesses with employees.

Office and property insurance covers the things in your office (furniture, plants, fixed IT equipment etc) and portable insurance covers gadgets and technical equipment away from the office (laptops, tablets, projectors etc). If you’re not sure it’s worth insuring, add it all up – it’s probably worth more than you think.

Business interruption insurance means you can still work when your office is out of action. Be it flood, fire or flea infestation, you’re covered for the costs of setting up elsewhere and for any lost revenue in that time.

Directors’ and officers’ insurance covers your company bosses. Anyone from regulators to shareholders to competitors can accuse you of not running a business with due care. Worse, directors are personally liable for their actions. The good thing is this insurance covers your defence costs and any compensation you have to pay. So you can put away your chequebook.

Why should I buy my insurance from you?

Glad you asked.

The simple answer is: we know what we're doing. Professional insurance is all we do so we know what you need, even if you don't.

We also know that buying insurance can be, well, a bit of a pain. So we make sure getting yours is quick and hassle-free.

We do all that while treating you like a human being, too. You won't find a call centre here. Or a phone menu. And we've banned nonsense insurance jargon.

Anything else? Well, there's the great stuff you get, such as 10% off everything at MOO. We have an 'I'm insured!' badge for your website too – perfect for the professional professional.

Also, you get to talk about your business in front of thousands on our blog, and we'll give you money each time you recommend us.

Plus, every insurance-related question you can think of is answered in our School of Risk, and you'll get our quarterly risk advice email – 'The Waggle' – to help you avoid problems in the first place.

If you're after a second opinion, have a look at our customers' feedback. They're the ones you should really listen to.

Risk tips for IT
School of risk for IT

Industry reboot

Not too long ago, if you met someone at a party, asked them what they did and they said “I’m in IT”, you’d have a pretty good idea of what that meant. Computer stuff, basically.

Read more...

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What our customers say

Very good prices and service. Website and quote system is very easy to use too.

Kerri-Ann Hockley, made the process very simple and quick. She was friendly, helpful and quick to reply to emails - she is an asset to your company. it was a pleasure to do business with you.

Service was prompt and responsive. Would certainly use them again.

Easy to use web site and helpful when I had questions.

PolicyBee gave me an unbeatable quote online. The process was so easy and I was insured within minutes.

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Need a hand?

No problem – we'll call you.

Laura Alcock - our technology and IT insurance expert

I'm Laura,
our technology and IT insurance expert.

Got a question? Need a quote? Call me on
0845 872 5098, or click
'Call me back'.