{"id":2335,"date":"2011-11-10T14:46:39","date_gmt":"2011-11-10T14:46:39","guid":{"rendered":"http:\/\/www.policybee.co.uk\/blog\/?p=2335"},"modified":"2024-07-11T15:46:09","modified_gmt":"2024-07-11T14:46:09","slug":"business-insurance-brokers-online-or-offline","status":"publish","type":"post","link":"https:\/\/www.policybee.co.uk\/blog\/business-insurance-brokers-online-or-offline","title":{"rendered":"Business insurance brokers: online or offline?"},"content":{"rendered":"<div class=\"wp-block-image is-resized\">\n<figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/www.policybee.co.uk\/blog\/wp-content\/uploads\/2011\/11\/online-offline-concept-dice-finger_shutterstock_1363849307.jpg\" alt=\"\" class=\"wp-image-20251\" style=\"object-fit:cover;width:300px;height:150px\" srcset=\"https:\/\/www.policybee.co.uk\/blog\/wp-content\/uploads\/2011\/11\/online-offline-concept-dice-finger_shutterstock_1363849307.jpg 600w, https:\/\/www.policybee.co.uk\/blog\/wp-content\/uploads\/2011\/11\/online-offline-concept-dice-finger_shutterstock_1363849307-300x150.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n<p>Why battle with the crowds, the parking, and the aimless walking around when you can do everything from the comfort of your own (or someone else\u2019s) sofa?<\/p>\n\n\n\n<p>Why indeed.<\/p>\n\n\n\n<p>Letting the mouse do the work might be the preferred option for the switched-on consumer, but what about the business owner looking for <a href=\"https:\/\/www.policybee.co.uk\/professional-indemnity-insurance\" target=\"_blank\" rel=\"noopener noreferrer\">professional indemnity insurance<\/a>? Should your thought\/buying process be any different, just because it\u2019s business insurance?<\/p>\n\n\n\n<p>We certainly don\u2019t think so. We use technology to make life easier for both you and us, and we\u2019re convinced it\u2019s the most efficient way to do business. But we also know that that\u2019s not always enough &#8211; some buyers want\/need the added reassurance of a physical, walk-in establishment.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Same difference<\/strong><\/h2>\n\n\n\n<p>But why? Are the two set-ups really that different? Do you really get something with one that you don\u2019t with the other?<\/p>\n\n\n\n<p>The fact is that the way we do business is changing. We\u2019ve seen the online business insurance marketplace explode in recent years and that\u2019s created competition. A good thing. It\u2019s also created good and bad brokers. Oddly, also a good thing.<\/p>\n\n\n\n<p>The best digital brokers have upped their game. They\u2019ve had to. They now offer the customer more; over and above just providing professional insurance. Some are excellent, easily accessible <a href=\"https:\/\/www.policybee.co.uk\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\">sources of advice and business know-how<\/a> as well.<\/p>\n\n\n\n<p>As a result, many find their clients are surprised and delighted with the personal, expert and professional service they get. It\u2019s almost as if the customer doesn\u2019t expect it.<\/p>\n\n\n\n<p>In a way, that tells its own story. Surprised and delighted with an online broker? Why? Can you only get great service from a traditional, suited and booted chap sitting behind a desk?<\/p>\n\n\n\n<p>There\u2019s a perceived solidity and dependability with a bricks and mortar set up that, for some, no amount of online posturing can match. Or is there? One man\u2019s solidity and dependability is another man\u2019s sluggish complacency \u2026<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Clicks and mortar<\/strong><\/h2>\n\n\n\n<p>We&#8217;re a digital company and we accept that there\u2019s a \u2018distance\u2019 between us and our customers. It\u2019s inevitable, but we don\u2019t consider it a barrier. To us, that\u2019s not the point.<\/p>\n\n\n\n<p>What matters most is how we go about doing what we do.<\/p>\n\n\n\n<p>We have real people in a real office giving real advice. In that sense, we\u2019re no different to your average high street broker. You just can\u2019t see us when you talk to us (although you can put faces to names <a href=\"https:\/\/www.policybee.co.uk\/our-people\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>, and you\u2019re welcome to pop in any time).<\/p>\n\n\n\n<p>On a daily basis, you\u2019ll find we\u2019re open and transparent because we know that\u2019s important to you. It makes us credible and it gives you confidence.<\/p>\n\n\n\n<p>And we move quickly because we have to. If we don\u2019t, we won\u2019t keep up with the way our customers do business. We\u2019re constantly tweaking our infrastructure and our methods so we can do just that.<\/p>\n\n\n\n<p>The net result is something of a rare commodity: loyalty. Our customers stick with us because they trust us to do it right. That\u2019s a big deal \u2013 it means we\u2019re connecting with people and building relationships. It\u2019s vindication of our philosophy.<\/p>\n\n\n\n<p>That we\u2019re willing and able to do these things is, we think, the real difference. In our opinion, the success of a business \u2013 any business \u2013 lies in its approach and its values.<\/p>\n\n\n\n<p>That\u2019s what really matters and that\u2019s what makes you the best, regardless of where you are and who you\u2019re up against.<\/p>\n\n\n\n<p>Do we sound like the kind of broker you&#8217;re after? Go get a quote or call us on <strong>0345 222 5391<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why battle with the crowds, the parking, and the aimless walking around when you can do everything from the comfort of your own (or someone else\u2019s) sofa? Why indeed. Letting the mouse do the work might be the preferred option &hellip; <a href=\"https:\/\/www.policybee.co.uk\/blog\/business-insurance-brokers-online-or-offline\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[129],"tags":[137],"class_list":["post-2335","post","type-post","status-publish","format-standard","hentry","category-professional-indemnity-insurance","tag-insurance-explained"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Business insurance brokers: online or offline?<\/title>\r\n<meta name=\"description\" content=\"It\u2019s the 21st century and buying stuff online is easy and, for many, the default choice. 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