{"id":23465,"date":"2023-07-23T23:35:54","date_gmt":"2023-07-23T22:35:54","guid":{"rendered":"https:\/\/www.policybee.co.uk\/blog\/?p=23465"},"modified":"2025-10-15T12:56:39","modified_gmt":"2025-10-15T11:56:39","slug":"ransomware-insurance-a-simple-guide","status":"publish","type":"post","link":"https:\/\/www.policybee.co.uk\/blog\/ransomware-insurance-a-simple-guide","title":{"rendered":"Ransomware insurance: a simple guide"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/www.policybee.co.uk\/blog\/wp-content\/uploads\/2023\/05\/cyber-ransomware-concept-shutterstock.png\" alt=\"PC padlocked with ransomware warning\" class=\"wp-image-23364\" style=\"width:300px;height:150px\" srcset=\"https:\/\/www.policybee.co.uk\/blog\/wp-content\/uploads\/2023\/05\/cyber-ransomware-concept-shutterstock.png 600w, https:\/\/www.policybee.co.uk\/blog\/wp-content\/uploads\/2023\/05\/cyber-ransomware-concept-shutterstock-300x150.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n<p>All businesses have something hackers want: data. Especially the confidential and personally-identifiable kind. Ransomware attacks are just <a href=\"https:\/\/www.policybee.co.uk\/blog\/cyber-security-definitions-what-means-what\" target=\"_blank\" rel=\"noreferrer noopener\">one of the ways<\/a> they can get their dirty mitts on it.<\/p>\n\n\n\n<p>Dealing with one can leave you feeling stuck between a rock and a hard place, and likely panicked about what to do.<\/p>\n\n\n\n<p>Which is <em>exactly<\/em> where cybercriminals want you. It\u2019s when you\u2019re most likely to cave into their demands.<\/p>\n\n\n\n<p>Stick with us, though. Because here\u2019s where ransomware insurance can really help you.<\/p>\n\n\n\n<p>Oh, and definitely <em>don\u2019t<\/em> try to pay any ransoms yourself. There\u2019s no guarantee your hard drive won\u2019t be wiped and your data stolen anyway.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What&#8217;s ransomware?<\/h2>\n\n\n\n<p>Ransomware comes in various guises: crypto, locker, wiper, etc. All allow cybercriminals to hack into your systems and wreak havoc with your data.<\/p>\n\n\n\n<p>Where ransomware differs from other malware is it doesn\u2019t just steal your data from under your nose.<em> It locks it down<\/em> by encrypting your files and blocking your network.<\/p>\n\n\n\n<p>A ransom note pops up on your screen demanding payment  &#8211; usually in Bitcoin &#8211; or risk seeing your data leaked or stolen &#8211; or both.<\/p>\n\n\n\n<p>Now your personal info\u2019s in the hands of unscrupulous cybercriminals to do with as they like. Leaving you vulnerable to further breaches, attacks, fraud and identity theft attempts, and who knows what else.<\/p>\n\n\n\n<p>In short, a whole heap of extra headaches.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tick tock, tick tock<\/h2>\n\n\n\n<p>With your systems in shut down and business ground to a halt, you\u2019re fast losing money.<\/p>\n\n\n\n<p>And now there are other scenarios to worry about, too. Like <a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-le-processing\/penalties\/\" target=\"_blank\" rel=\"noreferrer noopener\">ICO fines<\/a>, or your customers and clients suing you for personal data loss.<\/p>\n\n\n\n<p>Time\u2019s ticking, with no option but to pay the ransom. Or so cybercriminals <em>want <\/em>you to think. Realistically, meeting their demands won\u2019t help if your data\u2019s stolen anyway. Nor will it guarantee you won\u2019t get attacked again.<\/p>\n\n\n\n<p>Not to mention that paying online ransoms helps fuel a fast-growing and increasingly global crime economy.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The true cost of<strong> <\/strong>ransomware<\/h2>\n\n\n\n<p>Dark networks, the rise of cryptocurrency, and other ground-breaking technologies have made ransomware what it is today: a fast-evolving software product that\u2019s traded freely and anonymously on the dark web.<\/p>\n\n\n\n<p>It\u2019s worth megabucks to the shadowy individuals and crime gangs who prop it up. And no wonder. Found in the right \u2013 or rather, the wrong \u2013 hands, ransomware attacks can disrupt supply chains and shut down the data and systems of businesses, hospitals, schools, and even local governments.<\/p>\n\n\n\n<p>The scale of the problem is so huge the US government made paying cyber-attack ransoms illegal in 2020.<\/p>\n\n\n\n<p>And while the UK hasn\u2019t joined them yet, the official advice from the <a href=\"https:\/\/www.ncsc.gov.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">National Cyber Security Centre (NCSC)<\/a> is to avoid paying them at all costs.<\/p>\n\n\n\n<p>However, the sad reality is <a href=\"https:\/\/www.bbc.co.uk\/news\/business-60478725\" target=\"_blank\" rel=\"noreferrer noopener\">many UK organisations would rather cough up the cash<\/a> than risk going insolvent. Making them rich pickings for cybercriminals hellbent on extorting their victims.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The rise of RaaS<\/h2>\n\n\n\n<p>2016 saw a huge surge in ransomware attacks (688 new threats per minute, <a href=\"https:\/\/icscsi.org\/library\/Documents\/Threat_Intelligence\/McAfee%20-%20Threat%20Report%202016-4Q.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">according to McAfee Labs<\/a>) following the emergence of Ransomware as a Service (RaaS).<\/p>\n\n\n\n<p>Thanks to RaaS, cybercriminals could ditch automated campaigns in favour of targeted attacks, while ransomware developers received a tidy sum per successful breach.<\/p>\n\n\n\n<p>This subscription-based business model revolutionised the speed and scale at which ransomware software could be launched, allowing cybercriminals to carry out bigger, bolder attacks.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The WannaCry attack in May 2017: infected over 300,000 computers in 150 counties (including NHS servers, leaving doctors unable to access patient data).&nbsp;<\/li>\n\n\n\n<li>The attack on the global aluminium producer Norsk Hydro in 2019: cost the company around \u00a345 million, and caused profits to plummet by 82%.<\/li>\n\n\n\n<li>The 2020 ransomware attack on the London Borough of Hackney: shut down networks and disrupted services including housing and benefits payments.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ransomware: some stats and facts<\/h2>\n\n\n\n<p>Unfortunately, there\u2019s no sign of ransomware&#8217;s success rate slowing down just yet. Or of cybercriminals showing any scruples when targeting businesses.<\/p>\n\n\n\n<p>What&#8217;s more, the start of the COVID-19 pandemic in January 2020 galvanised further attacks as cybercriminals exploited vulnerabilities in remote workers&#8217; virtual private networks (VPNs). <\/p>\n\n\n\n<p>2022\u2019s <a href=\"https:\/\/assets.sophos.com\/X24WTUEQ\/at\/4zpw59pnkpxxnhfhgj9bxgj9\/sophos-state-of-ransomware-2022-wp.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">&#8216;The State of Ransomware&#8217; report<\/a> found 66% of the medium-sized organisations Sophos surveyed were attacked in 2021, almost double the numbers of the previous year (37%).<\/p>\n\n\n\n<p>Of those, 65% saw their data encrypted (up from 54% in 2020). And of the 46% who paid the ransom, just 4% got their data back.<\/p>\n\n\n\n<p>On the flip side, the report also found 83% had purchased cyber insurance with cover for ransomware attacks.<\/p>\n\n\n\n<p>A necessary fix considering ransomware attacks cost businesses an average of $1.4 million (around \u00a31.08 million) and a month to recover from.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do I need cyber insurance for a ransomware attack?<\/h2>\n\n\n\n<p>Yes. For a few good reasons.<\/p>\n\n\n\n<p>Most data breaches <a href=\"https:\/\/financialit.net\/news\/risk-management\/ico-data-analysis-human-error-blame-8-10-data-breaches-2021\" target=\"_blank\" rel=\"noreferrer noopener\">are down to human error<\/a>. Something as simple as falling for a fake email or failing to run a security update on your computer.<\/p>\n\n\n\n<p>Training your staff up on cybersecurity measures and installing an anti-virus programme are all good preventative measures. But they\u2019re never watertight.<\/p>\n\n\n\n<p>And they won\u2019t help you when you\u2019ve fired your computer up on Monday morning to see a flashing sign demanding \u00a350k in Bitcoin in the next 48 hours or risk a total data wipe-out\u2026and that\u2019s before you\u2019ve even had your first cup of coffee.<\/p>\n\n\n\n<p>In that situation, <a href=\"https:\/\/www.policybee.co.uk\/cyber-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">cyber insurance<\/a> is a godsend. It hires a whole team of IT, legal and PR experts to help put a stop to the attack and clear up any messy after-effects.<\/p>\n\n\n\n<p>In the meantime, your policy covers your business interruption losses. Some will even provide a vital cash injection from day one of an attack.<\/p>\n\n\n\n<p>In short, a cyber policy does everything to keep you going until you\u2019re back on your feet. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does cyber insurance cover ransomware attacks?<\/h2>\n\n\n\n<p>You need to check your cyber policy covers cybercrime, don&#8217;t assume. It&#8217;s quite often an added extra, and it&#8217;s one we&#8217;d definitely advise you have. It&#8217;s cybercrime cover that&#8217;ll protect you in the event of a ransomware attack.<\/p>\n\n\n\n<p>That aside, it\u2019s good to understand <a href=\"https:\/\/www.policybee.co.uk\/blog\/what-is-cyber-insurance-and-what-does-it-cover\" target=\"_blank\" rel=\"noreferrer noopener\">what cyber insurance is and what it covers<\/a>.<\/p>\n\n\n\n<p>As for the clean-up costs of most ransomware insurance claims, here&#8217;s a prime example:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"wp-block-list\">\n<li>Your systems are breached. Your insurer hires a skilled negotiator to make contact with the hackers<strong>. \u00a34,000<\/strong><\/li>\n\n\n\n<li>The hackers refuse to lift the attack or lower the ransom. Your insurer pays the whole amount. <strong>\u00a320,000<\/strong><\/li>\n\n\n\n<li>A crisis management team advises on how to best communicate the data breach to your clients.<strong>\u00a33,500<\/strong><\/li>\n\n\n\n<li>A forensic expert trawls through your systems, finding and fixing the breach which allowed hackers to enter. <strong>\u00a317,000<\/strong><\/li>\n\n\n\n<li>Your policy compensates you for five days of business interruption. <strong>\u00a33,000<\/strong><\/li>\n<\/ol>\n\n\n\n<p><strong>Total cost: \u00a347,500<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How can I protect against a ransomware attack?<\/h2>\n\n\n\n<p>The truth is you can\u2019t. Not completely. But there\u2019s plenty you can do to reduce your chances of coming a cropper with one.<\/p>\n\n\n\n<p>Ransomware doesn\u2019t appear from nowhere. Often, it\u2019s piggybacked into your servers via dodgy files and links embedded in spam and phishing emails.<\/p>\n\n\n\n<p>Dubious software, plugins, file extensions, and app downloads can be infected with ransomware too. A cybercriminal can even download it to a USB stick and leave it lying around your office for a hapless employee to pick up.<\/p>\n\n\n\n<p>Training your staff up on phishing, pharming, and <a href=\"https:\/\/www.policybee.co.uk\/blog\/a-guide-to-social-engineering-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">social engineering<\/a> techniques will help them stay on top of the latest bevvy of cyber threats.<\/p>\n\n\n\n<p>Investing in a good anti-virus software programme is also a must. As is running frequent software and operating system updates to prevent hackers from exploiting vulnerabilities across your devices.<\/p>\n\n\n\n<p>Oh, and in an ideal digital world, you wouldn\u2019t have to pay ransom fines for your data as you\u2019d already have it backed up in the first place.<\/p>\n\n\n\n<p>That\u2019s plenty to be getting on with, we think. But if you ever need advice on protecting against ransomware, <a href=\"https:\/\/www.ncsc.gov.uk\/guidance\/mitigating-malware-and-ransomware-attacks#actionstotake\" target=\"_blank\" rel=\"noreferrer noopener\">the NCSC has it in spades<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Mitigating malware<\/h2>\n\n\n\n<p>Frankly, ransomware is a complex threat, and one we\u2019ll all have to live with for a long time yet. At least with ransomware coverage, your business has a fast-track route to dealing with it.<\/p>\n\n\n\n<p>If you have more questions about <a href=\"https:\/\/www.policybee.co.uk\/cyber-insurance\" target=\"_blank\" rel=\"noreferrer noopener\">cyber insurance<\/a>, you can call our friendly advisers on <strong>0345 222 5391<\/strong>.<\/p>\n\n\n\n<p><em>Image used under license from Shutterstock. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All businesses have something hackers want: data. Especially the confidential and personally-identifiable kind. Ransomware attacks are just one of the ways they can get their dirty mitts on it. Dealing with one can leave you feeling stuck between a rock &hellip; <a href=\"https:\/\/www.policybee.co.uk\/blog\/ransomware-insurance-a-simple-guide\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[288],"tags":[300,158,150,283,140],"class_list":["post-23465","post","type-post","status-publish","format-standard","hentry","category-cyber-insurance","tag-cyber-insurance-2","tag-cyber-insurance","tag-managing-risk","tag-ransomware-insurance","tag-running-a-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Ransomware insurance: a simple guide<\/title>\r\n<meta name=\"description\" content=\"Find out how ransomware insurance can help if your systems are locked down by cybercriminals. 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