Your clients don’t expect ‘average’

We have something in common then, because neither do ours.

These comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
22 September 2018
Coaching and leadership development
Really easy and fast to set up
22 September 2018
Interior Design
Very simple to use website, price is better than most
21 September 2018
Business Consultancy
Clear, simple site, easy to navigate and logical to follow. Quotations were emailed promptly, and followed up appropriately rather than aggressively. Accepting final quotation was also clear and logical.
21 September 2018
Management Accountant
Quick and easy
20 September 2018
Self-employed Teaching
Very straightforward, without fuss or delay.
20 September 2018
Accountancy (Chartered or Certified)
Informative and patient with my queries.
19 September 2018
Translation
Fantastic, knowledgeable customer service!
19 September 2018
Counselling
Easy and fast.
18 September 2018
Teaching
Great service!
17 September 2018
Renewable Energy Consultancy
They were very helpful and did everything they said they would.
16 September 2018
Architectural Draughtsman
Ease of use
15 September 2018
Training
Very quick and easy to get the cover I needed. In fact I did it in my tea break whilst at work.
Thank you for not making it long winded and complicated.
15 September 2018
Charity
Took ages to get back to me when website asked me to contact an advisor
14 September 2018
IT Contracting
very easy to get and understand the quote and documentation emailed immediately
12 September 2018
Social Media
Really easy to get a quote and everything came through quickly - love the badge for websites!
8 September 2018
Cultural group or society
They understood my needs and provided a quick, efficient knowledgeable service at a competitive premium.
8 September 2018
Photography
Easy to use website, excellent service.
8 September 2018
Complementary therapy
Very professional. Lisa knew what questions to ask and home in on the information required straight away. Excellent service.
7 September 2018
Photographer
Fast, easy, polite and a very good price. I wouldn't go anywhere else to insure my gear.
7 September 2018
Lighting Design and Consultancy
Quick and simple process, polite and helpful representatives. Half the price of my former insurer who didn't really understand my profession.
7 September 2018
Translation & Interpreting
The procedure was straight forward, quick and prompt. Everything clear, well explained, and concise.
7 September 2018
Careers Advisory Service
Site easy to use.
6 September 2018
Draughtsman
Very informative, reassuring and quick application. I haven't claimed anything yet so I can't speak about that but so far it's been a good experience.
6 September 2018
Accountancy (Not Chartered or Certified)
Very easy and simple to set up - done in minutes
5 September 2018
Education Consultancy
Lucid, helpful and professional
5 September 2018
Photography
Catherine Roberts was a pleasure to deal with and very patient.
2 September 2018
Private Tutor
Form was easy to complete
1 September 2018
Training Consultancy
Simple and rapid
1 September 2018
Photography
Easy to understand online and offered all the required products in the package
30 August 2018
Marketing agency
Quck, efficient and covered everything I needed in an easy read.
29 August 2018
Structural Engineering Consultancy
Straight forward and fast and very easy to use. Great stuff
26 August 2018
Exercise instructor
It was quick, courteous and clear. Friendly and a good listener
26 August 2018
Fire Safety Consultancy
Easily sorted out the policies for my company in a very user friendly package.
26 August 2018
IT Contracting
easy clear process
25 August 2018
Inventory Clerk
They kept my details so I didn't have to repeat myself, and found me a lower priced quote. It was a quick process, and Sara was helpful and friendly.
24 August 2018
Videographer
My first time using PolicyBee and it was quick and simple to get a quote. Managed to get the policy I was after on the same day, so couldn't be much happier.
24 August 2018
Life Coaching
Quick and easy insurance application with no fuss. Many thanks.
23 August 2018
Accountancy (ICAEW)
Easy to complete process.

Suited needs well.
22 August 2018
Training
Quick and easy
22 August 2018
Photography
Very professional and very friendly will be recommending to friends and will be buying again from them.
21 August 2018
Photography
EXCELLENT AND REALLY EASY TO DEAL WITH
20 August 2018
Virtual Assistant
Excellent service.
20 August 2018
Tutoring Services
I found the whole process relatively easy to complete online; clear questions, excellent informational explanations at every point and the ability to navigate back through pages for checking. Having dyspraxia, dyslexia and Asperger's Syndrome makes form filling a highly anxiety ridden process but PolicyBee's website was clear and concise. Ten out of ten.
Thanks so much for telling us about your experience.

I'm really pleased you sorted your cover without too much trouble. If there's anything else you need, feel free to drop us line.


Thanks again, and welcome to PolicyBee :)


Kerri-Ann Hockley
Head of Customer Service
0345 222 5364
20 August 2018
Safety consultancy
easy quick and proffesional
17 August 2018
Amateur dramatics society
Easy application. Easy understandable policy and addible extras.would definitely recommend
16 August 2018
IT Project Management
The quote sytem way easy to use
15 August 2018
Inventory Clerk
it had what i wanted and very fast service
15 August 2018
Education Consultancy
The products are simple to understand, the member of staff was very knowledgeable and able to answered all my questions. I am sure, I like to introduce people to this company
14 August 2018
Business Consultancy
Friendly, professional service. Really helpful staff and very competitive quote.
13 August 2018
Event and Wedding Planning
Fantastic customer service by Catherine really helped answer my many many questions!
12 August 2018
Videographer
very friendly staff and good product.
11 August 2018
Sports therapist
Excellent customer service.
I took out personal training insurance and made an error. Emailed and it was sorted out ASAP. No fuss, no delays, really friendly and efficient.
9 August 2018
Business Consultancy
Straightforward. Prompt reply to a couple of phone calls to clarify what insurance was most appropriate.
9 August 2018
Photography
Quick and easy to get a quote, which is very competitive
9 August 2018
Estate/Lettings Agency
After 5 years of insuring through brokers and the months of hassle each time, PolicyBee made it quick and simple to get the customer package I Required. So much so I’ve now started moving all my businesses across to them.
8 August 2018
Tax Consultancy
Quick efficient
6 August 2018
Photography
Very helpful! Many thanks!
5 August 2018
Life Coaching and Business Consultancy
Very friendly and helpful.
5 August 2018
Life Coaching and Business Consultancy
Fantastic service, very patient and attentive. Would happily recommend to anyone👍
4 August 2018
Site Manager
4 star
3 August 2018
Town Planning Consultancy
They were very efficient, polite and helpful.
2 August 2018
IT & Technology
Very quick and easy. Guided me through the process, especially as it was my first time purchasing business insurance.
1 August 2018
Surveying
Great service
30 July 2018
Life Coaching
Everything was so easy to complete and straightforward.
30 July 2018
IT Contracting
Very friendly and informative service. I would definitely recommend them to my colleagues.
30 July 2018
Masseur
Yasim was helpful and explained everything thoroughly and has helped me save money so I'm happy.
30 July 2018
Community Centre
Very easily explained questions. Easy web site to maneover around and immediate access to your policies.
29 July 2018
Business Consultancy
Very informative and professional, quick service and knowledgeable advisor
28 July 2018
Lifestyle Consultancy
PolicyBee provides excellent and straightforward service. I needed to amend my insurance policy and it was so simple! Would highly recommend. Thank you!
28 July 2018
Teaching
Very efficient service based on a telephone questionnaire
28 July 2018
Charity
The website was easy to use and all the policy documents came through as promised. Other sites had not proved helpful to a small charity.
27 July 2018
Architect
Good price and good service. Very responsive and friendly ppl.
26 July 2018
Training
An excellent service all round 👍
23 July 2018
Software Development Consultancy
Nice and faster
21 July 2018
Procurement Consultancy
Excellent, the lady I spoke with was very polite and friendly (sorry I have forgotten her name, it’s at work).

Very competitive quote too.
20 July 2018
Financial Consultancy
Really friendly customer service team.
19 July 2018
Charity
Very helpful and prompt service. Lisa was fantastic and talked through everything with me. Also the quote was much less than others I got.
19 July 2018
Life Coaching and Business Consultancy
Simple and straightforward. Easy to select the type of products required
17 July 2018
Beauty therapy
They are very good on the phone, solved my issues in seconds..
16 July 2018
Virtual Assistant
Quick clear and easy to set up
16 July 2018
Photographer
I was happy with the service and good communication.
15 July 2018
Translation & Interpreting
Offered me just what I needed!
15 July 2018
Wedding Photography
Very good! super easy to use and great price.
11 July 2018
Estate Agency
Fast and efficient way to arrange insurance .
Very happy

Thanks
9 July 2018
Business Consultancy
Great value for money. Seamless online onboarding.
9 July 2018
Business Consultancy
Just very clear and simple to fill in the application with no jargon and just brilliant. Very satisfied and would recommend to my fellow colleagues definitely. Also clarity in your fees with no hidden surprises which is a key to welcoming new customers.
8 July 2018
Copywriting
Amy quickly and expertly helped me sort out a serious problem I had with cover from another broker. No more than a few hours after I spoke to her, Amy had a new policy sorted out and my new documents were through. She was professional and personable throughout. The process was easy and efficient.
6 July 2018
Community Hall
Using the 'call me' option on your web site Lisa contacted me by email and gave a quote which was exactly what we were looking for. I called back and within a few minutes all was settled. i paid by debit cards and downloaded all the documents we needed. Thank you
Hello, and thanks for telling us about your experience.

I've had a quick look and, at the time you did your quote, we couldn't insure you online. As it happens, we were right in the middle of updating the list of community groups we could insure – by the time we called you back it was all fine. I can absolutely see how that would be puzzling!


Sorry for the confusion, but I'm glad everything's up and running now.


Thanks again. Do get in touch if there's anything else you need.


Best,


Kerri-Ann Hockley
Head of Customer Service
0345 222 5364
6 July 2018
Virtual Assistant
They dealt with my query very quickly and efficiently. As a brand new customer, I'm starting out feeling confident with PolicyBee.
2 July 2018
Photographer
It was truly amazing. I had been on the phone to another company for over an hour and had no faith in them. I spoke with Amy who was lovely and so confident! I would recommend you 100%
2 July 2018
Photography
The ease of purchase and explanation of insurance cover was. really good
1 July 2018
Online Retailer
A vey competituve price and their customer service was very efficient. Thier pricing motives feel very ethical which falls in line with my business ethos
30 June 2018
Videographer
Sarah was extremely helpful, everything was clearly explained, overall just wonderful customer service!
29 June 2018
Charity
I got an adviser who was professional and had a friendly approach, she explained everything I needed to know, and was very pleasant on the phone to me. She was very proactive as well as she sent all the documents immediately.
29 June 2018
Brand Consultancy
Friendly, straightforward service at a good price.
29 June 2018
Human Resources Consultancy
Really quick response to questions
28 June 2018
Translation & Interpreting
Selection for quote was easy to handle and when there was a system problem and I called I immediately had someone on the line who was competent and able to help me complete my purchase. Thank you.
25 June 2018
Apprenticeship training
The service was quick and easy
25 June 2018
Business Support Services
Easy to apply web page layout is perfect to understand
25 June 2018
Photography
excellent service straight forward these guys make it so simple to insure.
Prefer to talk it through?

We’re here Mon-Fri, 9-5.30.

Give us a ring on 0345 561 0320

Or ask us to ring you

Kerri-Ann Hockley
Head of Customer Service