Your clients don’t expect ‘average’

We have something in common then, because neither do ours.

These comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
15 October 2018
Virtual Assistant
Excellent service from start to finish
14 October 2018
Inventory Clerical Services
Very easy to find out the services on line. I recommend this to every businesses looking to insure their activities.
13 October 2018
Physical intervention training
I was quite impressed and filling details was simple and easy. I would definitely recommend my other friends who do training to try you first for good service and quotation
13 October 2018
Financial Consultancy
Very easy and user friendly. A reasonable price too. I would use PolicyBee again.
12 October 2018
Occupational Health Consultancy
The whole process of setting up the policy was easy and straight forward. Eases the headache usually associated with sorting out new policies.
9 October 2018
Charity
Extremely helpful and quick with excellent knowledge of their product
8 October 2018
Web Development
While I haven't had to use the insurance policy so cannot vouch for the products supplied, PolicyBee as a broker were friendly, efficient and very helpful.
8 October 2018
Charity
They sorted out our quote within a short time. When a member of the practice rang because we could not complete the online form, I didn't want to engage in a long conversation but the gentleman told me it would not take more than 15-20 minutes. After that,we received an unbelievable quote that save us £130 compared with what our previous insurer sent to us.
Going through the policy document after we completed the payment online, we noticed an error and this was corrected as quickly as it could be done. you are good and recommendable!
7 October 2018
Project Management (Construction)
Good comms, prepared to speak with the underwriters several times
7 October 2018
Community Group
i was very impressed with the service provided for my small community group.It was easy to do online .Also my policy booklet which I requested on the phone Friday arrived the next day.
7 October 2018
Hairdressing & beauty therapy
Very clear.
Informative
Assisting .
6 October 2018
Financial Consultancy
Great service and very helpful
6 October 2018
Coaching and leadership development
simple and easy. quick quote and competitive rate.
6 October 2018
Business Consultancy
Easy to use website, offering an excellent price giving me the exact level of cover I require.
5 October 2018
Photographer
Really Helpful and at a great price
5 October 2018
Estate Agency
Excellent service and very competitive prices. The telephone adviser made the process very easy and was the key to me buying the product.
3 October 2018
Proofreading and Editing
Everything was explained clearly so I could understand it and they sent me a helpful reminder before my quote was going to expire so I didn’t miss out on a discount.
3 October 2018
Public Relations Consultancy
Very easy to apply, clear description of products that were pre-selected to be highly relevant to what I needed. Good prices.
3 October 2018
Business Consultancy
PolicyBee's website is really accessible and getting an online quote is quick and easy to use. I had a query regarding one issue of the quote and had to phone them. The service was really friendly, professional and attentive. They took the details, looked into the issue and came back to me very quickly. Then once I committed to their policy offer all the documentation was pinged through electronically straight away.
Thank you Lisa
2 October 2018
Structural Engineering Consultancy
Very easy to set up and the price was very reasonable.
1 October 2018
Complementary therapy
Excellent service quick response and professional advice from experts
1 October 2018
Training Consultancy
straightforward procedure and a competitive price
30 September 2018
Media Training
Great service, the person on the phone was very helpful and had my querie sorted in no time.
28 September 2018
Architect
Lisa was brilliant and answered all my questions very well. Thanks
27 September 2018
Online Retailer
Thanks, my adviser could not have been more helpful, and this policy is just what I needed as no one else offers this e commerce style insurance. I really thank you very much!
27 September 2018
IT Contracting
Easy to use web application forms
27 September 2018
Complementary therapy
Yasin was so helpful and efficient.I knew the status of my enquiry at all times.We required several different forms of insurance for a specialised private clinic in Glasgow.PolicyBee were able to provide us with a detailed quote to suit our needs.Thankyou so much !
27 September 2018
Virtual Assistant
I spoke to Amy who was incredibly helpful especially as I had no idea of what sort of insurance I needed! She took her time to understand what my business does and ensure I had the relevant insurance at a very good price!
27 September 2018
Business Management Consultancy
It was easy and convenient with good choices
25 September 2018
Charity
They was very helpful and very efficient and got back to me straight away thanks
24 September 2018
Virtual Assistant
Sorted out my cover straight away over the phone. No fuss. Very efficient
23 September 2018
Business Consultant
very happy with the whole experience
22 September 2018
Coaching and leadership development
Really easy and fast to set up
22 September 2018
Interior Design
Very simple to use website, price is better than most
21 September 2018
Business Consultancy
Clear, simple site, easy to navigate and logical to follow. Quotations were emailed promptly, and followed up appropriately rather than aggressively. Accepting final quotation was also clear and logical.
21 September 2018
Management Accountant
Quick and easy
20 September 2018
Self-employed Teaching
Very straightforward, without fuss or delay.
20 September 2018
Accountancy (Chartered or Certified)
Informative and patient with my queries.
19 September 2018
Translation
Fantastic, knowledgeable customer service!
19 September 2018
Counselling
Easy and fast.
18 September 2018
Teaching
Great service!
17 September 2018
Renewable Energy Consultancy
They were very helpful and did everything they said they would.
16 September 2018
Architectural Draughtsman
Ease of use
15 September 2018
Training
Very quick and easy to get the cover I needed. In fact I did it in my tea break whilst at work.
Thank you for not making it long winded and complicated.
15 September 2018
Charity
Took ages to get back to me when website asked me to contact an advisor
14 September 2018
IT Contracting
very easy to get and understand the quote and documentation emailed immediately
12 September 2018
Social Media
Really easy to get a quote and everything came through quickly - love the badge for websites!
8 September 2018
Cultural group or society
They understood my needs and provided a quick, efficient knowledgeable service at a competitive premium.
8 September 2018
Photography
Easy to use website, excellent service.
8 September 2018
Complementary therapy
Very professional. Lisa knew what questions to ask and home in on the information required straight away. Excellent service.
7 September 2018
Photographer
Fast, easy, polite and a very good price. I wouldn't go anywhere else to insure my gear.
7 September 2018
Lighting Design and Consultancy
Quick and simple process, polite and helpful representatives. Half the price of my former insurer who didn't really understand my profession.
7 September 2018
Translation & Interpreting
The procedure was straight forward, quick and prompt. Everything clear, well explained, and concise.
7 September 2018
Careers Advisory Service
Site easy to use.
6 September 2018
Draughtsman
Very informative, reassuring and quick application. I haven't claimed anything yet so I can't speak about that but so far it's been a good experience.
6 September 2018
Accountancy (Not Chartered or Certified)
Very easy and simple to set up - done in minutes
5 September 2018
Education Consultancy
Lucid, helpful and professional
5 September 2018
Photography
Catherine Roberts was a pleasure to deal with and very patient.
2 September 2018
Private Tutor
Form was easy to complete
1 September 2018
Training Consultancy
Simple and rapid
1 September 2018
Photography
Easy to understand online and offered all the required products in the package
30 August 2018
Marketing agency
Quck, efficient and covered everything I needed in an easy read.
29 August 2018
Structural Engineering Consultancy
Straight forward and fast and very easy to use. Great stuff
26 August 2018
Exercise instructor
It was quick, courteous and clear. Friendly and a good listener
26 August 2018
Fire Safety Consultancy
Easily sorted out the policies for my company in a very user friendly package.
26 August 2018
IT Contracting
easy clear process
25 August 2018
Inventory Clerk
They kept my details so I didn't have to repeat myself, and found me a lower priced quote. It was a quick process, and Sara was helpful and friendly.
24 August 2018
Videographer
My first time using PolicyBee and it was quick and simple to get a quote. Managed to get the policy I was after on the same day, so couldn't be much happier.
24 August 2018
Life Coaching
Quick and easy insurance application with no fuss. Many thanks.
23 August 2018
Accountancy (ICAEW)
Easy to complete process.

Suited needs well.
22 August 2018
Training
Quick and easy
22 August 2018
Photography
Very professional and very friendly will be recommending to friends and will be buying again from them.
21 August 2018
Photography
EXCELLENT AND REALLY EASY TO DEAL WITH
20 August 2018
Virtual Assistant
Excellent service.
20 August 2018
Tutoring Services
I found the whole process relatively easy to complete online; clear questions, excellent informational explanations at every point and the ability to navigate back through pages for checking. Having dyspraxia, dyslexia and Asperger's Syndrome makes form filling a highly anxiety ridden process but PolicyBee's website was clear and concise. Ten out of ten.
Thanks so much for telling us about your experience.

I'm really pleased you sorted your cover without too much trouble. If there's anything else you need, feel free to drop us line.


Thanks again, and welcome to PolicyBee :)


Kerri-Ann Hockley
Head of Customer Service
0345 222 5364
20 August 2018
Safety consultancy
easy quick and proffesional
17 August 2018
Amateur dramatics society
Easy application. Easy understandable policy and addible extras.would definitely recommend
16 August 2018
IT Project Management
The quote sytem way easy to use
15 August 2018
Inventory Clerk
it had what i wanted and very fast service
15 August 2018
Education Consultancy
The products are simple to understand, the member of staff was very knowledgeable and able to answered all my questions. I am sure, I like to introduce people to this company
14 August 2018
Business Consultancy
Friendly, professional service. Really helpful staff and very competitive quote.
13 August 2018
Event and Wedding Planning
Fantastic customer service by Catherine really helped answer my many many questions!
12 August 2018
Videographer
very friendly staff and good product.
11 August 2018
Sports therapist
Excellent customer service.
I took out personal training insurance and made an error. Emailed and it was sorted out ASAP. No fuss, no delays, really friendly and efficient.
9 August 2018
Business Consultancy
Straightforward. Prompt reply to a couple of phone calls to clarify what insurance was most appropriate.
9 August 2018
Photography
Quick and easy to get a quote, which is very competitive
9 August 2018
Estate/Lettings Agency
After 5 years of insuring through brokers and the months of hassle each time, PolicyBee made it quick and simple to get the customer package I Required. So much so I’ve now started moving all my businesses across to them.
8 August 2018
Tax Consultancy
Quick efficient
6 August 2018
Photography
Very helpful! Many thanks!
5 August 2018
Life Coaching and Business Consultancy
Very friendly and helpful.
5 August 2018
Life Coaching and Business Consultancy
Fantastic service, very patient and attentive. Would happily recommend to anyone👍
4 August 2018
Site Manager
4 star
3 August 2018
Town Planning Consultancy
They were very efficient, polite and helpful.
2 August 2018
IT & Technology
Very quick and easy. Guided me through the process, especially as it was my first time purchasing business insurance.
1 August 2018
Surveying
Great service
30 July 2018
Life Coaching
Everything was so easy to complete and straightforward.
30 July 2018
IT Contracting
Very friendly and informative service. I would definitely recommend them to my colleagues.
30 July 2018
Masseur
Yasin was helpful and explained everything thoroughly and has helped me save money so I'm happy.
30 July 2018
Community Centre
Very easily explained questions. Easy web site to maneover around and immediate access to your policies.
29 July 2018
Business Consultancy
Very informative and professional, quick service and knowledgeable advisor
Prefer to talk it through?

We’re here Mon-Fri, 9-5.30.

Give us a ring on 0345 561 0320

Or ask us to ring you

Kerri-Ann Hockley
Head of Customer Service