PolicyBee's Feefo customer reviews

★★★★★

16 April 2024

Virtual Assistant

I have only taken out an insurance, but it was quick and easy.

★★★★

15 April 2024

Charity/not-for-profit organisation

Straightforward to complete and simply written for ease of understanding. Fortunately we haven’t had to claim, but it’s comforting knowing it’s there to protect us.

★★★★★

14 April 2024

Beauty Salon

Fast and efficient

★★★★★

14 April 2024

Tutoring Services

Easy and simple to set up. Cheaper than other providers

★★★★★

14 April 2024

Barbershop

hello

Everyone has an opinion, and I personally consider it one of the cheapest and best insurance companies

★★★★★

13 April 2024

Compliance auditing

Really helpful and friendly. Fact based and relevant to me.

★★★★★

13 April 2024

Complementary therapy

Very reasonable prices! Their website is very easy to navigate. Would definitely recommend.

★★★★★

13 April 2024

Charity/not-for-profit organisation

Clear website and good telephone help for insurance for a small charity

★★★★★

12 April 2024

Coaching, training and education

Straight forward, compact and tailored to suit consumer needs.

★★★★★

12 April 2024

Aesthetics

ezcellent fast efficient and saved me £60 a month from my previous insurer

★★★★★

11 April 2024

Coffee shop

Easy and Quick

★★★★★

11 April 2024

Charity/not-for-profit organisation

Good service and product to serve our need, for an acceptable price.

★★★★★

11 April 2024

Photography

straightforward ordering process, only time will tell regarding the response if I ever have to claim. Fingers crossed I won't!

★★★★★

10 April 2024

Charity/not-for-profit organisation

very helpful staff, thank you and affordable

★★★★★

10 April 2024

Charity/not-for-profit organisation

Just so easy to sort out online.

★★★★★

9 April 2024

Domiciliary Care Agency

It was quick, easy and professional in getting a quote for my business insurance.
Jenna worked with speed and efficiency, and within a week of enquiring with the Bank holidays in between my business was insured.

★★★★★

8 April 2024

Beauty & Complementary Therapies

Very clear site, easy to use, understand and get the policy that suited my needs.

★★★★★

8 April 2024

Transport consultancy

Very easy and stright through system and very goodprice

★★★★★

8 April 2024

Aesthetics

fast response to my enquiry.
Friendly staff and helpful with questions.

★★★★★

8 April 2024

Charity/not-for-profit organisation

Very simple and clear information which made applying easy

★★★★★

8 April 2024

Teaching

very satisfied, and reasonable price. when I called for help, they answered very fast and solve the problem straight.

★★★★★

5 April 2024

Fashion outfitter

Prompt, efficient & Value for Money.

★★★★★

5 April 2024

Charity/not-for-profit organisation

Easy website to use. Very polite young lady called to check a few points.

★★★★★

4 April 2024

Charity/not-for-profit organisation

Courteous and timely discussion with the broker who set us up in 24 hours

★★★★★

4 April 2024

Charity/not-for-profit organisation

Excellent - always helpful with iur telephone queries. Everything was clear and concise.

★★★★★

4 April 2024

Translation & Interpreting

Excellent service, easy to use on-line and good product offering.

★★★★★

3 April 2024

Charity/not-for-profit organisation

Very helpful and friendly service but more importantly, they did exactly what they said they would do.

★★★★★

3 April 2024

Charity/not-for-profit organisation

Quick and easy to log in and all sorted in 15 mins
Recommended by another flower club which made it so much easier to get the cover we needed

★★★★★

3 April 2024

Charity/not-for-profit organisation

Reasonable quote. Prompt delivery of documents. Easy to navigate site

★★★★★

1 April 2024

Counselling

Very easy to set up the policy and very good value

★★★★★

30 March 2024

Aesthetics

I have taken out two policies with PolicyBee and recommend them to anyone. Great prices, fabulous customer service.

★★★★★

29 March 2024

Freelance Office Support and Virtual Assistant

It was easy and straight forward to set up.

★★★★★

29 March 2024

Videographer

From getting my first quote to starting the policy, I feel that PolicyBee have supported me, and made the process really simple.

★★★★★

28 March 2024

Charity/not-for-profit organisation

I found staff very helpful.

★★★★★

28 March 2024

Charity/not-for-profit organisation

Everything is in plain English and easy to follow. Prompt replies to my queries and although I didn’t actually speak to anyone it felt like a conversation with friends.

★★★★★

28 March 2024

Aesthetics

Very good

★★★★★

28 March 2024

Transport consultancy

I expect the service would be great as a first impression

★★★★★

27 March 2024

Charity/not-for-profit organisation

Quick and efficient -met my needs Whole process only took 10 minutes once I had confirmed with colleagues that quote was what we wanted.

★★★★★

26 March 2024

Charity/not-for-profit organisation

Quick, easy, no pestering.

★★★★★

25 March 2024

Letting Agency

Very simple to use online cover within minutes.

★★★★★

25 March 2024

Virtual Assistant

Fast, friendly service! I wasn't as knowledgable as I would have liked, and she helped me get cheap, comprehensive cover perfect for what i need. It barely took 10 min!

★★★★★

25 March 2024

Aesthetics

Excellent service staff are very helpful every time I call.

★★★★★

25 March 2024

Charity/not-for-profit organisation

Excellent and knowledgable staff, a joy to do business with.

★★★★★

25 March 2024

Freelance Office Support and Virtual Assistant

Really easy site to navigate. 1 question I answered prompted a call with Katherine. She was super friendly and explained the question in layman's terms. I gave my answer and the policy was set up immediately. Would highly recommend

★★★★

24 March 2024

Charity/not-for-profit organisation

Very professional and helpful.Willing to spend time to listen to what I was requesting re. Insurance

★★★★★

23 March 2024

Charity/not-for-profit organisation

Excellent personal experience from a person who understood the issues.

★★★★★

21 March 2024

Florist

As the five-star rating reflects "Excellent".

★★★★★

21 March 2024

Aesthetics

Amazing service Thankyou

★★★★★

21 March 2024

Car Valeting

Fantastic service would recommend. I will use PolicyBee for my other company

★★★★★

21 March 2024

Beauty therapy

Excellent service. Went above and beyond

★★★★★

19 March 2024

Aesthetics

Easy, straightforward information with exactly what I needed

★★★★★

18 March 2024

Charity/not-for-profit organisation

Hassle free and straightforward

★★★★★

18 March 2024

Barber

great

★★★★★

18 March 2024

Beauty therapy

Simple and straightforward.

★★★★★

18 March 2024

Charity/not-for-profit organisation

Easy to speak to an adviser and simple to complete on line.

★★★★★

18 March 2024

Accountancy (Not Chartered or Certified)

Competitive pricing easy to use
Very easy website to get quotes

★★★★★

18 March 2024

Teaching

I got the insurance cheaper than when I looked directly with places!

★★★★★

17 March 2024

Charity/not-for-profit organisation

Worked efficiently and promptly

★★★★★

16 March 2024

Charity/not-for-profit organisation

Really easy to get a quote, great value, and great cover.

★★★★★

16 March 2024

Car Valeting

Very good and cheaper than other policies out there.

★★★★★

15 March 2024

Charity/not-for-profit organisation

Very easy to understand. I had a query which was sorted out for me by an advisor on the phone in simple straightforward language, which I can now relay to my group. Also when I phoned the advisor he answered immediately, no annoying preamble. Perfect.

★★★★★

15 March 2024

Aesthetics

Reasonable price, quick service

★★★★★

14 March 2024

Copywriting

Very impressed with PolicyBee. They are taking care of all of my business insurances (I'm a bit awkward!). Patient and thorough even when I disappeared on holiday and left them hanging! Thanks guys, keep up the good work.

★★★★★

14 March 2024

Digital Marketing & Web Design

online service easy and accurate to my demand- offering few options that I would not thought about which was useful - order placed and insurance policy issued and received the same day- really happy how simple it was

★★★★★

13 March 2024

Private Investigating

Quick & Easy Service a good product at a good price

★★★★★

12 March 2024

Interpreting

So far it’s been great . A friend recommended me so we will get a bonus each for that too which is nice. All has been very Simple. Hopefully if i ever have to claim ( hopefully not) it will be simple too .

★★★★★

11 March 2024

Event and wedding organisers

Very straight forward and a great comparison to others.

★★★★★

11 March 2024

Charity/not-for-profit organisation

Staff are clear and friendly with their advice.

★★★★★

10 March 2024

Charity/not-for-profit organisation

Easy to understand and make the right decisions for our charity at this time. As our group grows we can add extra cover as we develop.

★★★★★

9 March 2024

NVQ Assessment

Friendly, efficient and helpful

★★★★★

9 March 2024

Charity/not-for-profit organisation

This was an easy and professional experience- the team called me upon my request and the unclear issues were dealt with in a rapid no-nonsense fashion.
I felt supported and valued.

★★★★★

8 March 2024

Virtual Assistant

I spoke with Jenna after my initial quote was referred for review. She was quick to respond, polite and efficient and got me set up the same day. Excellent service - thanks again.

★★★★★

7 March 2024

Aesthetics

Simple and easy to navigate with good options.

★

7 March 2024

Eyelash Technician

I phoned 3 times and never got through it told me to leave a message and someone will phone me back but never did. I have also been emailing and not had a response. Not a great start if i cant get into contact with yous im not sure I wanna be with yous.

Hello. We’re sorry you didn’t receive the high level of customer service expected. One of our advisers replied to your emails, so we’re sorry to hear you didn’t get them, tech gremlins must've been up to mischief. We're glad you were able to speak to us on the phone this morning and clear things up. If you need anything else, please get in touch and we'll get straight back to you. All the best, Sian Adams, Medical Malpractice Team Leader.

★★★★★

6 March 2024

Complementary therapy

Great service, from the online to the helpful and quick emails, and ability to speak on the phone as well with quick information to help decisions.

★★★★★

5 March 2024

Science consultancy

Easy to use website, presentation of information really good.

★★★★★

5 March 2024

Charity/not-for-profit organisation

easy to understand, friendly staff

★★★★★

4 March 2024

Charity/not-for-profit organisation

Easy process and informative.

★★★★★

3 March 2024

Estate Agency and Property Management

was a great help with organising all the insurance requirements we had.

★★★★★

3 March 2024

Charity/not-for-profit organisation

Customer service was very helpful in resolving queries about the policy.

★★★★★

3 March 2024

Charity/not-for-profit organisation

PolicyBee were able to arrange the cover I needed for our voluntary association at reasonable cost. Much better than was offered when I went on-line to the big insurance companies.

★★★★★

2 March 2024

Car Valeting

I'm just really glad to have insurance, it's worth peace of mind, so thank you for the service you provide.

Kind regards
Stuart Darbyshire

★★★★★

2 March 2024

Charity/not-for-profit organisation

i completed a quote on line, which I verified by phone.
Staff were helpful and efficient.

★★★★

1 March 2024

Charity/not-for-profit organisation

Clear and concise advice provided, plus an acceptable quote for our small, long established sidecar club. Above all, affordable.

★★★★★

29 February 2024

Music Consultancy

Fabulous customer service from Zoe who helped me with the process straightforwardly and efficiently.

★★★★★

28 February 2024

Charity/not-for-profit organisation

Friendly, professional and polite. Dealt with efficiently and with ease.

★★★★★

28 February 2024

Aesthetics

Super easy to get insurance. I didn’t have to speak to anyone . No lengthy phone calls, just a few simple questions online and you’re good to go. Amazing!

★★★★★

28 February 2024

Beauty therapy

Great service so have started my policy so all good so far

★★★★★

27 February 2024

Recruitment Agency

Good response to my queries

★★★★

27 February 2024

Charity/not-for-profit organisation

Obtaining the insurance was simple and straightforward and at a competitive price. Only downside was printing off the "smallprint" which ran to very many pages. I resorted to 2pages printed on each page AND double-sided printing...else the cost of printing ink expended would have been too much !

Hello, sorry to hear about your printing marathon. The thing is, insurers like to dot all the ‘i’s and cross all the ‘t’s to make your cover as clear-cut as possible…which is why wordings can be lengthy. And although we’re paperless where possible, we’re always happy to send documents to anyone who asks us. So just let us know, and we’ll put copies in the post to you. Or you can always get hold of them by signing in to your online account. Hope that helps. All the best - Kerri-Ann Hockley, Head of Customer Service.

★★★★★

27 February 2024

Risk Management Consultancy

Simplicity

★★★★★

24 February 2024

Charity/not-for-profit organisation

Great service, nothing was too much trouble and a great price.

★★★★★

24 February 2024

Property owners

Efficient and well priced

★★★★★

23 February 2024

Complementary therapy

Very professional, responsive and helpful.

★★★★★

23 February 2024

Charity/not-for-profit organisation

Great service for not for profit - professional, responsive and good value

★★★★★

23 February 2024

Charity/not-for-profit organisation

All in all a very good service

★★★★★

21 February 2024

Aesthetics

Easy to apply, very good reviews this was a easy choice to make with PolicyBee

★★★★★

21 February 2024

Structural Engineers

I bought a policy. The process was straightforward since the beginning.

Simple questions, easy review.

★★★★★

19 February 2024

Business Consultancy

Application was straightforward online with a follow up call from a friendly and helpful representative. My policy was set up quickly and my documents were emailed straight away. Easy online access to my account followed. This is just how business should be done!

★★★★★

19 February 2024

Aesthetics

Lauren is amazing and she make sure her advice is clear and she knows what she is doing.

Thank you Lauren for your great job

What our customers say

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