Use of cookies and related technologies

We collect standard internet log information and details of visitor behaviour patterns – essential in helping us provide a fast, bug-free service with relevant information.

If accepted by your browser, some of the cookies will be stored on your hard drive, while other cookies will reside in memory and expire when you close your browser. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We consider the listed "strictly necessary cookies" essential to our website's smooth running. By using our site, you agree that we can place these types of cookies on your device.

We make an effort to keep our use of cookies as non-intrusive and small in number as possible.

Here we chart the identity of each cookie, their individual purpose and their categorisation according to The International Chamber of Commerce UK.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

ASP.NET_SessionId

We manage this cookie. The cookie enables essential functioning of our site and your secure use of it during your current visit only. This cookie is deleted when you close your browser.

Further information can be found in Microsoft's article: How and why session IDs are reused in ASP.NET.

PHPSESSID, w3tc_referrer, wfvt_

We manage these cookies, except for wfvt_ which is managed by Wordpress. These cookies are needed to display and manage the many articles in our blog. These cookies are deleted when you close your browser.

_cq_duid, _cq_suid

These cookies are managed by CHEQ AI Technologies. They monitor the technical information and use of devices that connect to our website to protect it from malicious traffic. Further information can be found in CHEQ’s privacy policy.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

PbeeSessionTracker

We manage this cookie to trace your movements within only this website, essential to our ongoing improvement. This cookie is deleted when you close your browser.

_ga*, _gat*, _gid, _gali, _gcl_au

These cookies, managed by Google Analytics and Google Ads, collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Further information can be found in Google’s privacy policy. To opt out of being tracked by Google Analytics across all websites click here.

_uetsid, _uetvid

These cookies, managed by Microsoft (Bing), collect anonymous information about how visitors from Bing Ads use our site. We use this information to make sure our advertisements are appearing for relevant search terms.

_cls_v, _cls_v

These cookies are managed by Glassbox, a web analytics service. Glassbox may record mouse clicks, mouse movements, scrolling activity as well as some of the text you type in this website.

This site does not use Glassbox to collect any personally identifiable information entered in this website. Glassbox does not track your browsing habits across web sites which do not use Glassbox services.

We are using the information collected by Glassbox to improve the performance of our website to benefit our visitors.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or communicating via online chat. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

__zlcmid, __zlcprivacy

These cookies are managed by ZopIM, who provide the technology behind our 'live chat' system. The __zlcmid cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later. If you choose to disable this service from the live chat window's options menu or the 'ON'/'OFF' switch above, the __zlcprivacy cookie is set to remember that decision and the __zlcmid cookie is deleted.

YouTube cookies

We embed videos on our site, hosted by YouTube. The videos are all from our official company channel with YouTube's 'enhanced-privacy mode' setting enabled. This means no cookies will be set on your device until you choose to watch the video.

Marketing or targeting cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

_fbp

This cookie connects your Facebook account with your use of our website to help us optimise our Facebook advertising.

Your browser settings

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Some browsers also have the option to enable tracking protection, which automatically rejects some tracking technologies and their related cookies.

If you choose to decline all cookies through your browser settings, you will not be able to fully experience this website and you will not be able to move through the e-commerce quote and buy process.

Web beacons

Web beacons are small, transparent images that we use to help us improve the service we provide to you. We use web beacons to help us understand whether users read and interact with our marketing email so that we can improve our content.