What our customers say

Very easy to join and reasonable prices as well.

Quoted really easily from an email enquiry then was able to purchase online very easily

Replied immediately to request for quote. Process was so smooth and easy. Helpful staff. Had my policy docs within 20 minutes of requesting a quote.

Very good and the lady was very helpful as I like to talk to people on the phone to get the right advice as you will not get that doing it online she was very knowledgeable

We received excellent service from PolicyBee Insurance. Their team was responsive, clear, and genuinely supportive throughout the entire process. They handled every interaction professionally and made the experience smooth and stress‑free. We truly appreciate their efficiency and the high standard of customer care provided.

Thank you for the outstanding service.

Met need and easy to arrange

Listened to what I needed in respect of cover and accommodated the policy to my needs. Easy to organise and although I hope I never need to use the service, for a claim it appears straight forward to claim should I ever need it

prompt decision from the insurer and PolicyBee asked me questions to ensure the right insurnace suited my business. Happy with the price

Molly was outstanding, provided solutions and made it much easier to continue my insurance.

Thank you very much

I dealt with Kath who was great. She kept me updated and responded to queries quickly.

Excellent

Perfect thank you
Website so easy to understand

Very helpful, was able to explain when I had concerns. Thank you Ben & Marius

Fast and competent feedback on our questions
Competitive pricing

Very professional and fast in responding

Polite and honest also very helpful.

Excellent service

Easy online application and when they needed more information I had a call with an actual person!

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I’m really happy with the service from PolicyBee. I needed beauty insurance for my lash and brow business, and the whole process was quick, simple and straightforward.

The information was easy to understand, and getting the right cover for my beauty treatments was stress-free. It has given me extra peace of mind knowing that my business is properly insured.

I would definitely recommend PolicyBee to other beauty professionals, especially anyone starting or growing their own lash or beauty business. 💕✨

I liked the service provided, the phone call was very good, informative and helpful.

Very quick response. Efficient and system worked.

Very friendly customer service very helpfull and gentle. Easy to talk to.

Had fantastic support from Kath. Felt I received honest and helpful advice as a small business owner

Easy to set up and detailed instructions

Excellent comparison and competitive advantage

It was slick, quick and simple

Kim was very helpful and help me through this process,I really appreciate it and highly recommended it !

Friendly and responsive.

Could of been a little cheaper for people just starting out, we ain’t got clients yet but still will be charged, I’m still waiting on a reply on Facebook about paying early but no reply x

Prompt and courteous service. Thank you

Fast, flexible and cheap quotes for personal indemnity insurance. Thanks 😊

Really enjoyed my interaction with your advisor. They were super helpful and attentive. Looking forward to being insured via PolicyBee.

Easy to get a quote, transparent and simple communications and information and a very speedy process. I took time to consider the quote and compare it to others and also reached out to fellow consultants - at least two recommended PolicyBee.

Quick and Easy to find the information I needed.
Had a few questions so called the call centre and call was answered quick and the staff memeber I spoke with was very helpful.

Very easy website to navigate and all documents in the right place and correct.Very good price for the policy.

This is my first professional indemnity policy with PolicyBee. Their website was straightforward to use and within a few minutes I was able to set up my policy. Additionally, I liked the fact that I was also able to add on legal cover and the total cost was still less expensive than the other big insurance providers.

Service was fast and easy to navigate

Fantastic customer service
Answered all my questions and provided guidance about the policy
Very professional

Couldn't have been more straight forward. Quick, easy set up with immediate cover. Easy access via the website. Exactly what I needed when setting up my first business!

Efficient, direct and professional service with excellent admin support.

The application process and getting a quote was quick and easy. The price was also reasonable.

Service is always very informative and easy to understand.
I believe strongly that items purchased should be fairly reviewed to assist future buyers to make their decision on which products they should purchase.
Buying on line was never my thing a few years ago, however, with the sid of reviews, Im usually happy with items I select.
PolicyBee gives buyers a great insight to items quality, value for money, practically and so much more.
I think thus is a great way to deliver honest opinions of real people.

Great service - spoke in person rather than a bot and the whole thing was sorted within a couple of minutes, giving me the perfect product.
Excellent and reasonable

Brilliant service

Easy to speak to an adviser, no press 1,2,3 etc. Great customer service with very knowledgeable staff, unlike the other well know Insurance company I rang first. Sorted the cover I needed without any complicated jargon and very happy with the price. Can't fault them at all! Even received my requested paper documents in post next day. Highly recommend!

We enquired about a quote for a new location and it was really simple and a few other companies either couldn't or didn't want to consider the unique factors - Ben @ PolicyBee was great! not only listen but clarified all was ok and could be covered.
it took us a few months to move forward - but when we called Ben, a new proposal was delivered quickly. When we called to make ups the policy, Ben was again on hand and ensured all was covered - great service!!

Thank you

Great customer service, quick response times, and a solid understanding of customer needs. I’m very happy with the support I received and would definitely recommend PolicyBee as a first‑choice insurance agent for small businesses.

good response and follow up

very accessible

Great, easy to get a quote, good value for money.

An excellent website and service.

Quick and cheap and easy except those confusing questions for hairdressers?? and working with children..neither of which I do..you warn about them but don’t fully explain how to get through without needing to be delayed by them.

Felt listened to. Clarifications were very clear and time was given for me to consider my purchase. I had a person to talk to immediately.

Excellent service - reasonable cost and excellent cover provided

Very easy and a good price.

Very easy to get a quote and simple platform to use for tailoring the policy you need!

Excellent customer service. Marius was helpful, knowledgeable and took the time to answer my questions.
Recommended service - will use again

I had a great experience arranging my insurance through PolicyBee. The whole process was straightforward, clear, and easy to complete. The website is intuitive, the information was transparent, and I found a policy that suited my needs without any hassle. Overall, it was a smooth and professional experience, and I would happily recommend PolicyBee to anyone looking for business insurance.

Answered my specific questions and were attentive to my needs. Smooth process start to finish and felt like i was in good hands.

The speed of the process was very impressive.

Excellent staff, made it very easy and we’re very helpful.

Speed reply with all the information necessary to choose the right policy

Clear explanations. Understanding insurance issues needed. Pleasant manner.

I wanted a tailored, competitive and "straight forward" professional indemnity policy for my new business venture and using PolicyBee gave me just that, and at an extraordinarily efficient pace.

In addition, I have a pension with their sister company, and have done so for a few years now, and have always found the same ethics....probably why I trusted them with my insurance.

Im happy with price and so easy to solve with beauty insurance.

Clear. Professional.

Approached, professional medical indemnity cover. Easy application, received the call from agent next day and all queries answered. Comparatively much cheaper than other providers. Would strongly recommend.

Excellent support

Excellent service, prompt attention and very competitive for our requirements.

more comprehensive cover and saved over £1000 on my premium, despite the cover being with the same insurance company. The level of cover was actually better cover via PolicyBee too, as it covered more and the excess was less.

Very easy and simple to use. Clearly worded and l liked how the system ensured that area were double checked before submitting. Happy that it took just 10 minutes!

Excellent advice and good pricing

Easy and straightforward from start to finish. Got my business insurance sorted quickly at a competitive price. Highly recommended.

Excellent

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Quick easy on line transactions, got just what I wanted at a good price

Easy call and buy

Quick, efficient and effective , from first search till actual purchase, whole process was online, and smooth …. I would say PolicyBee is both commendable and recommendable especially for domicilliary care agencies and networks

Approachable and reasonable

Happy with the telephone service and policy

Quick, simple, helpful and friendly agents

Super easy to set up, select the exact cover you need. Main feature for me was that they catered for businesses that derived income from overseas contracts.

Simple process from start to end - max 15min - efficient, value for money, follow up emails with broker details, transparent, thorough. - - thanks.
I had called 3 other insurers, waited on long calls before answer, no email response from two emails enquiring, one promise to send details after lengthy but even 4 days later have had no response.

Excellent helpful consultant

Very easy to apply on website

Straight forward, clear access. No spam emails.

Outstanding and very straightforward absolutely no pressure to have insurance and no nuisance calls
Highly recommended and will be in contact again for another insurance

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As someone setting up a business for the first time, arranging the right insurance was one of those things I wasn't particularly looking forward to. However, PolicyBee made the whole process incredibly straightforward from start to finish.

Obtaining quotes was quick and easy, the website was simple to use, and the overall customer experience was excellent. Any questions I had were dealt with professionally and clearly, which gave me confidence that I was choosing the right cover for my new business.

Perhaps most impressively, the prices quoted by PolicyBee were the best I received from anywhere, offering excellent value without compromising on the level of cover.

For a first-time business owner, having a company that makes the process so easy and stress-free is invaluable. I wouldn't hesitate to recommend PolicyBee to others looking for business insurance.

Overall, a genuine 5-star experience.

Easy to navigate and obtain a quote. Competitive quote backed by a quality underwriter. Good access to documents.

The representative I spoke to was efficient and very pleasant

Quick, easy and exactly what we needed.

Straight forward workflow for the core insurance i was looking for. I liked the way the upselling options were presented. Very transparent on options and impact on cost. While not the cheapest, the offer was competitive.

Fantastic customer service. Understood exactly what I needed and guided me through everything.

Very good service - helpful and prompt. Ben Stone was particularly impressive with his advice and co-operation.

Katherine was exceptional. She answered all of my complicated questions and concerns. She was ever so patient and helped me understand what I needed.
I am really grateful for her kindness and professionalism. Thank you so much!

Fantastic

It was claer not complicated

Brilliant

Very good easy to do and doesn’t take long and good price

Detailed, and ease to comprehend and straight forward.