PolicyBee's Feefo customer reviews

★★★★★

18 May 2025

Tattoo & Piercing Studio

Very fast and efficient

★★★★★

17 May 2025

Cleaning Services

Best insurance company.

Tamara Bewaji
Bigclean Support Service

★★★★★

16 May 2025

EPC Assessor

Fantastic service- I received a good price for the insurance I wanted. The customer service was very good and my questions where responded to in a timely fashion.

★★★★★

15 May 2025

Executive coaching

Very pleased! Very helpful phone call to clarify my needs, clear quote shared promptly and given space to research / reflect with gentle reminders to follow up. thanks!

★★★★★

14 May 2025

Virtual Assistant & Book-keeping

Even though i needed a call to purchase the insurance due to a previous issue, it was resolved within 1 day and the process continued. A fair assessment was made and no impact on the price was made. The agent i spoke to, Jenna, was really helpful and assuring.

★★★★★

12 May 2025

NVQ Assessment

Easy to use sign up process and affordable prices

★★★★★

10 May 2025

Charity/not-for-profit organisation

Easy service. Friendly staff very helpful

★★★★★

10 May 2025

Beauty therapy

Easy, quick and very clear

★★★★★

9 May 2025

Charity/not-for-profit organisation

Easy to set up. All the coverage options we needed as a cricket club at a competitive price.

★★★★★

6 May 2025

Aesthetics

Really helpful and was able to answer my we questions honestly and accurately

★★★★★

5 May 2025

Accountancy (Chartered or Certified)

The service was excellent. It was simple and straightforward.

★★★★★

4 May 2025

Needlecraft, knitting and sewing shop

So clear and easy to arrange the business insurance I need.

★★★★★

4 May 2025

Handyman (Property Maintenance only)

Great service

★★★★★

4 May 2025

Online Retailer

Quick and easy service

★★★★★

4 May 2025

Accountancy (Chartered or Certified)

Price competitive, easy to use website

★★★★★

2 May 2025

Photographer

Quick fast & efficient!

★★★★★

1 May 2025

Architect

Overall, very happy with the customer service I received. Very clear and concise explanation on what is to be covered within my insurance, and great advice over the telephone on next steps I could take should my circumstances change.

★★★★

30 April 2025

Charity/not-for-profit organisation

Speedy response to my enquiry and good follow up.

★★★★★

26 April 2025

Charity/not-for-profit organisation

Was so simple to apply for insurance, when i contacted PolicyBee regarding cover for vulnerable and children. The lady couldnt off been any more helpful x
Also the price being a newly constituted group of volunteers we didnt have alot of money and PolicyBee came in under our budget fantastic all round company

★★★★★

25 April 2025

Catering equipment installation and maintenance

Quick and easy. Exactly the cover I needed when couldn't get it anywhere else

★★★★

24 April 2025

Beauty therapy

very friendly and helpfull over the phone.

★★★★★

24 April 2025

Online Retailer

Easy to use and great value for anyone new to their own business.

★★★★★

24 April 2025

Research Consultancy

Prompt abd very helpful in sorting out my professional indemnity.

★★★★★

23 April 2025

Aesthetics

A simple and easy process of getting my insurance sorted.
Polite staff and client care made the whole process very easy and stress free.

★★★★★

23 April 2025

Insurance broker

Super fast, efficient, great policy and a great price too

★★★★

22 April 2025

Business Consultancy

Easy to compare and buy business insurance. Competitive prices

★★★★★

22 April 2025

Beauty therapy

Easy to navigate through the questions to get to the correct policy.

★★★★★

20 April 2025

Aesthetics

Most reasonable insurer very straightforward from the start.

★★★★★

17 April 2025

Aesthetics

Excellent service and reasonable fees, I’d highly recommend

★★★★★

17 April 2025

Tutoring Services

Fast and efficient

★★★★★

17 April 2025

Packaging Consultancy

Easy to use and no problems

★★★★★

17 April 2025

Eyelash Technician

Super

★★★★★

16 April 2025

Coaching and leadership development

attentive and fast

★★★★★

13 April 2025

Beauty & Complementary Therapies

Friendly staff and good referral money off option if a friend recommends them to you and your friend.

The information was reasonably clear. But anything I was unsure of they were happy to answer when I rang them up.

★★★★★

13 April 2025

Cleaning Services

Very quick and easy to find the right insurance for you.
So easy to set up hassle free. Unlike other companies.

★★★★★

10 April 2025

Aesthetics

Quick and fast quotation
Will definitely recommend

★★★★★

9 April 2025

Online Retailer

Good advice and efficient service which meant I was able to get the correct cover for my business with minimal fuss

★★★★★

9 April 2025

Training

Very quick and attentive to needs

★★★★★

9 April 2025

Aesthetics

Very competitive price and easy to receive quote on website, not confusing and listed the correct treatments for liability insurance for clinic, thank you a good swift experience

★★★★★

8 April 2025

Accountancy (ICAEW)

Proficient helpful and understanding of our needs
quickly found us a policy to suit at a good price

★★★★★

7 April 2025

Charity/not-for-profit organisation

Very easy to use.

Have used it for my business and a not-for-profit business I co-founded.

We had a call to check what was needed for the NFP which helped us get the best policy.

Great service, great price and have already recommended to others.

★★★★★

4 April 2025

Personal Assistant

Just a new client but got everything done under one policy.
Peace of mind it's in place at a great price.

★★★★★

4 April 2025

Quality Assessment

Helped me out with a bespoke request and did what they said they were going to do

★★★★★

4 April 2025

Photographer and Videographer

Just such an easy to use website with clear instructions and multiple add-ons you can include in your insurance package. For photographers and videographers, this is the dream insurance website. Please don't change a thing! It was such a easy process, and I will recommend this to all my creative friends.

★★★★★

3 April 2025

Training

It was straightforward, gave me the information I required immediately and within half an hour I had received the policy documents and my insurance was set up!

★★★★★

3 April 2025

Handyman

Fast efficient with no pressure to buy

★★★★★

3 April 2025

Charity/not-for-profit organisation

Easy to find the policy I needed , quick response. Overall great service.

★★★★★

31 March 2025

Domiciliary Care Agency

Quick and clear

★★★★★

30 March 2025

Tutoring Services

Easy to understand and to get the cover that I needed for my tutoring.

★★★★★

30 March 2025

Charity/not-for-profit organisation

Excellent.

★★★★★

29 March 2025

First aid provider

I’ve insured through PolicyBee before without any problems, but through an oversight my didn’t get renewed. I was more than happy to return and everything went as smoothly as before

★★★★★

29 March 2025

Charity/not-for-profit organisation

I have use PolicyBee's services for years now and that is bec ause they are quick to respond, offer a great cover for our businesses and at a competitive price too.

★★★★★

28 March 2025

Virtual Assistant

The entire process was smooth, fast, and incredibly user-friendly. Their website is well-designed, making it easy to compare different plans and find one that suited my needs perfectly.

They made sure I understood all the details without any hidden fees or confusing jargon.

Another great aspect is their affordable pricing and flexible coverage options. I was able to customise my plan without spending a fortune.

I highly recommend PolicyBee to anyone looking for a hassle-free and trustworthy online insurance provider.

★★★★★

27 March 2025

Charity/not-for-profit organisation

Received relevant, clear and reassuring advice given over the phone which clarified aspects of the cover provided by Public Liability insurance specific to our charity’s activities. (It would all be covered as it happens.)

★★★★★

27 March 2025

Beauty therapy

Quick and easy to understand

★★★★★

27 March 2025

IT Consultancy

Quick, clear and concise. Unlike other providers I checked. I felt your company understood the customers requirements

★★★★★

26 March 2025

Aesthetics

Service was on point customer care was also on point highly recommended thank you

★★★★★

25 March 2025

Photographer

Very easy and fast! Very very happy!

★★★★★

24 March 2025

Virtual Assistant & Book-keeping

Easy to set up Virtual Assistant insurance.

★★★★★

23 March 2025

Market research Consultancy

Clear process. Good recommendations

★★★★★

23 March 2025

Charity/not-for-profit organisation

It’s fine and suits our needs.

★★★

21 March 2025

Aesthetics

The cutomer service is good but the options for paying insurance in full when we have monthly payments set up should flexible.If we wish to pay it all full if we decide to change the ption in paying off the balance.
PolicyBee as a company has good customer servise and are fast.

★★★★

21 March 2025

Charity/not-for-profit organisation

straightforward

★★★★★

20 March 2025

Charity/not-for-profit organisation

fast efficient service, only took 5 minutes on the phone to set up.

★★★★★

20 March 2025

Surveying (RICS)

I needed some professional indemnity insurance - starting a small consulting company- it used to cost -£2-3 k a year- I was amazed at the cost - do try it - it was £170

★★★★★

18 March 2025

Electrical Contractor

Prompt service. Best price. Easy operational interface. Highly recommended

★★★★★

17 March 2025

Charity/not-for-profit organisation

I was advised by a friend to get a quote from PolicyBee for our local bowls club. I got quotes from other companies but PolicyBee was just what I wanted so I went with them. There site was very easy to use and when I accepted their quote I received the paperwork and certificate immediately.

★★★★★

17 March 2025

Surveying

The website was very easy to fill in my details

★★★★★

17 March 2025

Management Consultancy

Very responsive, good value and overall a very good experience.

★★★★

13 March 2025

Charity/not-for-profit organisation

Efficient and reasonably priced,

★★★★★

13 March 2025

Administration

Very helpful and prompt both in giving advice and setting up the insurance needed.

★★★★★

12 March 2025

Online Retailer

I had been looking for some very specific (Amazon.com related) business insurance. Using the website it was very easy to get a quote and add any extra cover that I needed. I had a follow up enquiry which was quickly answered by e-mail and everything went really smoothly. I would certainly recommend them.

★★★★

12 March 2025

Domiciliary Care Agency

Easy to get the insurance.
All online. Only thing is get the payment also online it will be very good.

★★★★★

10 March 2025

Telemarketing

Excellent customer support and prompt response.

★★★★★

8 March 2025

Online Retailer

Smooth arranging insurance

★★★★

8 March 2025

Charity/not-for-profit organisation

Very fast and efficient.
Has given us the cover we need so very content using PolicyBee.

★★★

6 March 2025

Beauty & Complementary Therapies

I am a beauty therapist and to ensure I am covered for all treatments I offer I have had to take out cover with PolicyBee and another company. PolicyBee cover me for my yoga/sound healing, but minimum age 14, however other company will cover any age, but not yoga/sound healing. However once taking out both policies PolicyBee and other company, take there policies through the same company.

★★★★★

4 March 2025

Virtual Assistant

Quick and simple to set up which was exactly what I needed.
Simple explanations to gain the cover I was looking and to get me up and running.

★★★★★

4 March 2025

Charity/not-for-profit organisation

Easy to do business with

★★★★★

4 March 2025

Online Retailer

10/10 service.
I struggled to find insurance for my small ebay business that I run from home. Other brokers I spoke to came back with insurers that had very strange requirements and limitations. I spoke to yasin at PolicyBee and he made it all seem so simple.

★★★★★

3 March 2025

Domiciliary Care Agency

yes with my experience. I am pleased to recommend PolicyBee, very good insurance company.

★★★★★

3 March 2025

Beauty therapy

Absolutely great service when buying the policy.

★★★★

1 March 2025

Charity/not-for-profit organisation

Very proactive
Easy to setup
Great communication
Cheap quotation

★★★★★

28 February 2025

Charity/not-for-profit organisation

I found the online quoting system very accessible, quick and easy to use.

★★★★★

27 February 2025

Accountancy (Not Chartered or Certified)

Fast cover, and easy to apply

★★★★★

24 February 2025

Architect

All of the staff that we spoke to at PolicyBee were very helpful and professional. We would definitely recommend them for PI insurance renewals.

★★★★★

24 February 2025

Clothing and shoe retailer

great service no very help good price.

★★★★★

22 February 2025

Self-employed Teaching

An easy-to-use website which allows you to build precisely the cover you need without being tied to a particular package. So useful to be able to see at a glance exactly how much you’ll pay without having to go back and forth with endless emails or phone calls.

I think the best thing was being able to speak to a real human and not having to press endless buttons or be put in a long queue. Kath was very friendly and helpful in answering my questions.

★★★★★

21 February 2025

Charity/not-for-profit organisation

fast efficient and knowledgeable service

★★★★★

20 February 2025

Cleaning Services

Set up new P & L on line, no fuss and straight forward

★★★★★

16 February 2025

Wellness coaching

Quick and efficient

★★★★★

15 February 2025

Hairdressing

Quick and easy to use

★★★★

14 February 2025

Cleaning Services

Very easy to follow and understand

★★★★★

14 February 2025

Charity/not-for-profit organisation

Ace!

★★★★★

14 February 2025

Cafe

Very easy and helpfull

★★★★★

13 February 2025

Recruitment Agency

Great experience personally I had advise from both Zoey and Katherine and both were professional, friendly and knowledgeable. Policy was in place swiftly. Happy to work with this company and have already referred them to others.
-Practical Care Staffing

★★★★★

13 February 2025

Charity/not-for-profit organisation

Very easy process on applying for insurance, very easy to use site with lots of explanations.

★★★★★

12 February 2025

Charity/not-for-profit organisation

It was a quick response with clear and appropriate information

★★★★★

12 February 2025

Traditional crafts

Easy to find what I needed, easy to read and set up my policy