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Help & support
This all-in-one cover for counsellors and therapists includes:
Malpractice – for bodily injury, illness or death of clients caused by your negligence
Indemnity – for breach of care, confidentiality, or dishonesty
Can’t see what you need? Call us on and we’ll talk it through.
Effective talking therapies are, most of the time, more about listening. A good ear and a sizeable chunk of empathy is usually all that’s needed.
The problems start with other, less predictable, elements. Animal assisted counselling? Drama therapy? Hypnotherapy? A lot can go wrong.
And if something does go wrong, your professional expertise is under scrutiny. Before you know it, the talk turns to malpractice, legal action and compensation.
For the sake of your reputation, you’ll need to deal with even spurious claims. That usually means seeking, and paying for, legal help. If the worst happens you could be liable for damages too.
Counsellors’ insurance can help. Regardless of whether you’ve actually made a mistake or not, it pays for a solicitor to defend you. If it turns out there is a case to answer, it pays for any compensation you owe your client too.
Glad you asked.
The simple answer is: we know what we’re doing. Small business insurance is all we do so we know what you need, even if you don’t.
We also know that buying insurance can be, well, a bit of a pain. So we make sure getting yours is quick and hassle-free.
We do all that while treating you like a human being, too. You won’t find a call centre here. Or a phone menu. And we’ve banned nonsense insurance jargon.
Plus, every insurance-related question you can think of is answered in our School of Risk, and you’ll get our quarterly risk advice email – ‘The Waggle’ – to help you avoid problems in the first place.
If you’re after a second opinion, have a look at our customers’ feedback. They’re the ones you should really listen to.