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Insurance jargon explained


Insurance jargon makes your policy documents much more complicated than they need be

Most insurers' documents and websites are littered with insurance jargon and legal-speak, leaving them (and their readers) mired in a muddle.

This begs the question: why is the most important information made the least accessible?

How do you know what's covered by your insurance if you don't know what the words mean? 

Yes, we know these are legal documents. And yes, we know they have to be watertight and unambiguous. But that's no excuse for making everything unintelligible, is it?

But until insurers realise times have changed and insurance jargon is neither wanted or needed, it looks like we're stuck with it.

In the meantime, we'll help you cut through the waffle by explaining a few particularly tricky pieces of jargon. So that next time you're faced with a policy wording, you won't have to google something every other sentence.

Insurance jargon used in your policy documents explained

Indemnity to principals

If a client alleges you've been negligent, and sues you for their losses, your professional indemnity insurance covers it.

But if, because of your negligence, your client (the 'principal') is sued by their client, an indemnity to principals clause in your policy means your insurer has to cover your client's client's losses too (the 'indemnity').

If you've spotted an indemnity to principals clause in a client's contract, you'll need to ask your insurer if they're happy to cover it. Whether they will or not depends on the work you're doing, and how much it's worth. Don't assume it's covered.

Civil liability

 All professional indemnity insurance policies cover your professional negligence. But some limit their cover to just that, while others pick up any other civil liability claim against you too.

This means you're covered for claims made against you in a civil court, and subject to civil damages, not necessarily related to your professional negligence.

Operative clauses

The bits in your policy wording that define what's covered.


Usually only specifically covered under an IT professional indemnity policy, 'deliverables' are defined as software, hardware, firmware, cabling or electronic equipment.

If part or all of your contract involves designing, producing or supplying these things, and they're either not up to spec or are proven defective, you're covered if your client sues you for breach of said contract.

Discovery run-off

A professional indemnity insurance extension that comes into effect when the policy expires. Often called run-off cover or just run-off.

If a claim is made against you after your policy's ended, it's not covered – even if it relates to work you did when your policy was running. Having run-off cover means it is. How long you have it for is up to you, but at least a year is a good idea (unless you're a chartered accountant or an architect, and then it's six years).


If you're sued by your client for something that's not actually your fault, and your insurer pays out, your insurer can recover their losses from the culpable third party. This is called their right to subrogation.

Essentially, it's passing the cost of the claim on to the person or organisation that's actually at fault.

Vicarious liability

Usually only relevant to recruitment and employment agencies, vicarious liability covers both an agency's negligence and that of the people it places.

Non-vicarious liability, by the same token, limits the cover to just the agency's negligence.

Whether you need it or not is determined by your contracts. Whether your insurer offers it or not is determined by what your placements do.

Jargon busting

Hopefully that busts a few tricky bits of insurance jargon that have been plaguing you.

We know how frustrating jargon can be. That's why we always try to cut it from as much of our communications with our customers as possible.

Unfortunately, you will still find it in your policy documents. The insurer writes these themselves, so we can't change them. But we are always here to help explain them in real english.

Looking for some more jargon explanations? Check out our handy insurance glossary. Plus our guide to more insurance terminology for beginners.

Have any other questions? Particularly frustrating piece of jargon giving you headaches? You can always have a chat with our team on 0345 222 5391.

Image used under license from Shutterstock.

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