Travel agents’ insurance

A break from risk ...

Professional indemnity
from
£7
a month

Professional indemnity insurance defends you against claims of negligence, breach of confidentiality, dishonesty, libel and slander. We offer up to £10,000,000 cover.

+ Public liability
£3.67
a month
£1,000,000 for physical damage and injuries caused by your business
+ Legal expenses
£2.29
a month
£100,000 for legal disputes, including non-paying clients

Summary of cover

A quick-reference, all-you-need-to-know guide to the insurance you’re getting.

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[0.1 MB]

Policy wording

The formal bit of the policy, detailing exactly what is and isn’t covered.

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[0.5 MB]
Based on an annual income of up to £25,000. All prices include IPT at 10%.
Quote online for turnovers up to £5,000,000, or call and talk to an expert.

Feet up time

Everyone needs to get away from it all now and then.

Problem is, organising a relaxing time for your clients could mean a stressful time for you. Holidays are expensive and if things don’t go according to plan, your clients won’t hesitate to point the finger at you.

If that happens you’ll need to defend yourself. Travel agents’ professional indemnity insurance protects you by fighting your corner, paying your legal costs and compensating your client if needs be.

Having it means you can put your feet up for a change.

Why do travel agents need professional indemnity insurance?

You don’t.

It’d be great if we could say that and mean it. But we can’t.

Mistakes happen, accusations are made, solicitors get involved and clients want payback. Rightly or wrongly these things happen every day and, sooner or later, you could be on the receiving end.

A claim won’t go away if you ignore it. And there are no shortcuts. You have to Do Something About It.

So, you need professional indemnity insurance because you have a business to run; because you have limited funds; because you’re not legally trained; and because your reputation matters.

What else is there?

How much professional indemnity insurance do I need?

Professional indemnity insurance protects your business. No one else’s.

So you have to decide what level of cover is enough for you. Consider what you do, who you do it for and how much it’s worth. Think about worst-case scenario and what could go wrong. What’s the most expensive mistake you could make (or be accused of making)?

Always bear in mind that you can’t have too much cover. Your legal defence can cost many tens of thousands of pounds - and that’s before the compensation bill from your client arrives. Your level of cover has to be enough to cover all of this.

It’s a tricky one to get right. Have a read of this guide or call us if you need more help.

What does professional indemnity insurance cover?

Negligence claims and allegations made against you by clients and third parties, because of mistakes you’ve made and things you’ve failed to do.

Specifically (but depending on the policy wording):

  • Defamation
  • Intellectual property infringement
  • Loss of documents or data
  • Negligent misrepresentation or misstatement
  • Employee dishonesty
  • Virus transmission
  • Breach of confidentiality
  • Failure of third-party equipment

But that’s not all. Some professional indemnity policies can fix a mistake before your client is even aware of it, thereby preventing a claim in the first place.

Clever stuff.

Do I need public liability insurance?

Unless you operate 100% online, it’s likely you’ll be dealing with clients face to face at some point. That might be at your place or it might be at theirs. Either way, travel agents’ public liability insurance is a good idea.

Clients slipping, tripping or falling are sure-fire ways to end up with an expensive claim against you. If that happens, your policy pays to defend you and helps fix what’s broken. It pays any compensation you’re liable for, too.

What else do I need?

Employers’ liability insurance covers your business if an employee sues it for damages. Claims are usually because they’ve suffered injuries and illnesses as a consequence of working for you. It’s a legal requirement for UK businesses with employees.

Office and property insurance covers the things in your office (furniture, plants, fixed IT equipment etc) and portable insurance covers gadgets and technical equipment away from the office (laptops, tablets, projectors etc). If you’re not sure it’s worth insuring, add it all up - it’s probably worth more than you think.

Business interruption insurance means you can still work when your office is out of action. Be it flood, fire or flea infestation, you’re covered for the costs of setting up elsewhere and for any lost revenue in that time.

Directors’ and officers’ insurance covers your company bosses. Anyone from regulators to shareholders to competitors can accuse you of not running a business with due care. Worse, directors are personally liable for their actions. The good thing is this insurance covers your defence costs and any compensation you have to pay. So you can put away your chequebook.

What our customers say about us
Very easy to find the cover I wanted and to put it in place. That ease of doing business is key to me.
An efficient, convenient service.
All aspects of contact, quotation and putting cover in place were exemplary.
Refreshingly straightforward approach; very good people to deal with.
PolicyBee gave me an unbeatable quote online. The process was so easy and I was insured within minutes.
Read more than 2,100 positive reviews on Feefo

Prefer to chat?

We’re here Mon-Fri, 9-5.30.
Give us a ring on 0345 561 0320.
Or ask us to ring you.
Nina Burns
Assistant Account Executive