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Professional insurance
with a personal touch
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0345 561 0320
Mon-Fri, 9am-5pm, local rate & mobile friendly

What our customers say

Our customers' comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
3 December 2020
Charity/not-for-profit organisation
Good customer service from Zoe. For a small charity it was important we got value for money, so being able to exclude elements of the policy we simply don’t need was important. A competitive price too, reduced our insurance premium by about 20%.
3 December 2020
Business and management consultancy
Everything was clear, straightforward and worked.
2 December 2020
Architect
Competitive quote and simple policy document. Can not comment on how well they perform if you need to action a PI insurance claim.
2 December 2020
Virtual Assistant
Great service and easy process
1 December 2020
Education Consultancy and Tutoring
You were very helpful.
1 December 2020
Aesthetics
Very quick!!
30 November 2020
Virtual Assistant & Book-keeping
Excellent customer service and great to adapt to my needs. I found them cheap too!
30 November 2020
Recruitment Agency
Professional and efficient
Very helpful and explained everything in simple terms that were easy to understand
Gave me choices
29 November 2020
Architect
Fast, professional and inexpensive
27 November 2020
Management Consultancy
The lady was polite very knowledgeable and helpful; the pack came through very quickly and was in a professional looking pack that I can save and forward to clients.. brilliant! Thank you
26 November 2020
Graphic Design
Thank you for all your help Catherine, brilliant service.
25 November 2020
Beauty therapy
Very good! clear. easy and quick.
24 November 2020
Quantity Surveying
Excellent service from start to finish.
24 November 2020
Management Consultancy
Quick response. Able to provide what I wanted at a good price. All documents provided were comprehensive and complete.
23 November 2020
Funding Consultancy
quick and easy
22 November 2020
Architect
Really good customer service, nice informed people on the phone. Easy to use service. Good that there is no call centre options.

Only issue was sometimes it was difficult to reach anyone on the phone. Although when i did leave a message someone did get back promptly.
22 November 2020
Aesthetics
Very helpful and prompt response
21 November 2020
Virtual Assistant
Clear website and easy to get the cover I needed for my business
19 November 2020
Virtual Assistant
Would definitely recommend
19 November 2020
Charity/not-for-profit organisation
They were able to target information relevant to our particular requirements quickly, saving an enormous amount of time for us
19 November 2020
Virtual Assistant
Simple and straightforward purchasing process. Elements well explained and laid out with the ability to select elements of cover as required.
18 November 2020
Publisher
I have been very impresed with the service and assistance I have received throughout, especially from Sian.
17 November 2020
IT Contracting
Very simple, easy to navigate website. Competitive rates.
17 November 2020
Online Retailer
Quick and easy service! Really good prices and extremely straightforward for anyone that is new to these types of forms. Insured in seconds!
17 November 2020
Business and management consultancy
Products were pretty clearly explained and the pricing options easy to understand. Hopefully customer service is equally as strong now i have bought!
16 November 2020
Charity/not-for-profit organisation
Did everything and more to assist us
16 November 2020
Translation & Interpreting
Very convenient to be able to get a quote online without calling up. Website is very clear and easy to use. I called up to ask some questions and was immediately connected with a human member of staff who was very friendly and helpful and efficient. I was able to purchase the right policy very very quickly and it takes effect immediately.
12 November 2020
Photographer and Videographer
very easy to use
9 November 2020
Charity/not-for-profit organisation
Amy is supportive, a good listener and very efficient offering a prompt service at a very reasonable price.
9 November 2020
Architect
Very friendly, helpful and proactive service.
9 November 2020
Data Analysis
I found the process very straightforward, efficient and easy.
8 November 2020
Psychotherapist
Quick easy and friendly
8 November 2020
Counselling
Quick and easy, very helpful on the phone
8 November 2020
Business Support Services
Easy, informative and well priced.
6 November 2020
Aesthetics
This was very quick and easy to use, the staff were also very helpfuk
6 November 2020
Beauty therapy
Amy was lovely to deal with as was Lisa.
5 November 2020
Charity/not-for-profit organisation
Very helpful on the phone and relatively hassle free admin
4 November 2020
Photographer
Easy to navigate website with all the options to provide the cover that I needed.
3 November 2020
Project Management
I wasn't sure how to get the right business type so I called up their customer service and got the right cover within 5 minutes
2 November 2020
Photography
My experience with the person on the phone was very informative and she was needed very helpful. She lead me to the page I needed to set up my policy .
2 November 2020
Aesthetics
Excellent service
1 November 2020
Online Retailer
Good service
1 November 2020
Self-employed Teaching
Easy, fast and efficient - loved the simplicity to their website.
31 October 2020
Aesthetics
Easy to set up with no hassle.Good price thank you
29 October 2020
Aesthetics
Yes I would. Extremely approachable and friendly.
Very knowledgeable and helpful.
28 October 2020
Architect
Amazing service!
26 October 2020
Education Consultancy and Tutoring
Yes and have already recommended excellent price and easy to use
26 October 2020
Business Consultancy / Project Management
A good straightforward service
24 October 2020
Research Consultancy
Very good personal service
21 October 2020
Surveying
Very easy to use website, straightforward and direct. Found exactly what I needed on one site. Revived quote within minutes and full cover in less that 15 minutes at the right price
20 October 2020
Charity/not-for-profit organisation
Excellent customer service
16 October 2020
Charity/not-for-profit organisation
Fantastic!
16 October 2020
Coaching and mentoring
Excellent, explained the options really well. Really clear and straightforward.
13 October 2020
Counselling
Through and professional
12 October 2020
Parenting skills support
Professional, friendly and efficient and good price for a good policy
11 October 2020
Will Writing
Very competitive quote, simple and easy procedure, helpful and friendly operatives. Highly recommended.
10 October 2020
Charity/not-for-profit organisation
Catherine, the adviser, was very helpful and made the whole process very easy. She communicated very clearly the steps we needed to go through to setup our policy and make the payment. I would highly recommend this broker.
10 October 2020
Charity/not-for-profit organisation
Catherine was extremely helpful and answered all queries in a timely way. I had struggled to get a response from other organisations, so was delighted to find PolicyBee and would definitely recommend them to others.
10 October 2020
Business Support Services
Easy to use, cheaper than direct with insurer,m. Happy to help on the phone with a query I had.
8 October 2020
Aesthetics
efficient, thorough and reasonable priced
8 October 2020
Complementary therapy
They were friendly and helpful and guided towards the best policy for my needs.
8 October 2020
Architect
Super service. Fast, efficient and painless. The broker who looked after my enquiry was a delight to deal with.
7 October 2020
Freelance copywriting and Editing
Very helpful, friendly customer service.
7 October 2020
Aesthetics
very approachable and comprehensive service
7 October 2020
Coaching and mentoring
I love PolicyBee, always helpful and ready to speak with you if you need something.
6 October 2020
Aesthetics
They was very fast and helpful with what I was after
6 October 2020
Marketing Consultancy
Really quick, really helpful, really good value - no fuss. Couldn't recommend enough.
6 October 2020
Business Management Consultancy
Good service. Yasin took the time to answer all my questions thoroughly and gave me well-tailored advice, actually recommending I not take out certain policies I was considering as they were not necessary in my situation. I'd feel comfortable recommending PolicyBee.
4 October 2020
Counselling
quick to answer phone and answer my questions. all good so far!
1 October 2020
Complementary therapy
The service was great, very helpful and the consultant was lovely and helpful.
1 October 2020
Recruitment Agency
Good service, essay application and good customer service
1 October 2020
Proofreading and Editing
I would absolutely recommend PolicyBee - the customer service, value for money and overall positive experience when arranging my new policy was brilliant. Thank you!
30 September 2020
Photographer
Although appeared to be a longwinded experience, we got there in the end
29 September 2020
Education Consultancy and Tutoring
Very easy to arrange the insurance and nearly 50% cheaper than the company I had used for the past 4 years!
29 September 2020
Virtual Assistant
Easy to use online facility
29 September 2020
Physical intervention training
Great service and quick response well done.
28 September 2020
Structural Engineers
Great service received!
27 September 2020
Computer Software Consultancy
The service was excellent and the prices are very advantageous. Thank you.
26 September 2020
Architectural Technician
The advisor was excellent he knew exactly what he was talking about, very helpful and informative, I would recommend PolicyBee to all my friends and family good job!!!
24 September 2020
Business Consultancy
Site was easy to navigate and infirmation was easy to obtain as I moved along the process to purchasing a new insurance policy. After purchase all documents were instantly available which I needs so a very good experience overall.Prices were very competitive.
24 September 2020
Physical intervention training
Excellent good communication I would definitely recommend it to my friends
21 September 2020
Architect
PolicyBee servixe was timely and responsive and communicated all aspects well at each stage of the process.
20 September 2020
Online Retailer
Great service and price, can't go wrong
19 September 2020
Administration and Secretarial Services
Insurance Policy set up in seconds. Very polite phone conversation with PolicyBee.
19 September 2020
Charity/not-for-profit organisation
Very helpful and a very competitive price
17 September 2020
After School Tutor
Quick, fast, simple to use.
Recommended.
17 September 2020
Photographer
Very quick respond , I just phoned and everything was done for me from the lady on the phone!!!
17 September 2020
Surveying (RICS)
Yasin was helpful and available to chat anytime on my queries. I would recommend them.
16 September 2020
Training, Project Work and Management
Very polite, friendly and helpful. Understood exactly what I needed and tried really hard to provide it.
15 September 2020
Copywriting and Editing
Very friendly and efficient service, Thank you!
15 September 2020
Bookkeeping
I found PolicyBee's website clear and easy to follow, it gave me all the information I needed to quickly make a decision on what policy to go with. The prices were better than I found on other sites.
I was quickly sent all the policy documents and information I need and have all the contact details ready, if I need any help.
Great service so far and I would definitely recommend them.
15 September 2020
Travel Agency
Excellent service and honest advice.
14 September 2020
Supply Chain Management
Simple, fast and with a good offer of reliable providers. Will use it again
13 September 2020
Surveying (RICS)
Smooth process and actually spoke with staff members who were helpful and not pushy in any way
11 September 2020
Counselling
Excellent service, very friendly and helpful. Although I had previous cheaper quotes for my business, I opted to go with PolicyBee due to the service I had received from them.
11 September 2020
Charity/not-for-profit organisation
The insurance policy was tailored to our specific requirements and I felt at ease as we discusses the various parameters. All in all a very helpful experience.
11 September 2020
Architectural Design
Very helpful & polite service. Easy to complete application
11 September 2020
Online Retailer
Easy to do business with
10 September 2020
Charity/not-for-profit organisation
Efficient and friendly. Catherine quickly understood our group activity and could advise.
10 September 2020
Education Consultancy
Very responsive to the message I left on their contact form. Good advice received. Competitive quote for public liability and indemnity insurance.

Prefer to talk?

Call us and a real person answers. No call centre, no phone menu, no scripts. Just friendly, helpful advice from a business insurance professional.

We're here Monday to Friday, 9 to 5.
0345 561 0320
Catherine Roberts
Account Executive
Jane Aldous
Customer Service and Claims
Team Leader
Kerri-Ann Hockley
Head of Customer Service
Yasin Akdemir
Account Executive
Zoe Langford
Assistant Account Executive