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Insurance for your business
By occupation
- Accountants
- Aesthetics
- Architects
- Beauty Therapists
- Bookkeepers
- Business/Management Consultants
- Complementary Therapists
- Complaint Handlers
- Counsellors
- Design and Illustration
- Education Consultants
- Engineers
- Environmental Consultants
- Estate Agents
- Hairdressers
- Health & Safety Consultants
- HR Consultants
- Interim Managers
- Interior Designers
- IT Contractors
- Marketing & Advertising
- Online Retailers
- Personal Trainers
- Photographers
- Project Managers
- Recruitment Consultants
- Software Developers
- Surveyors
- Teachers and Tutors
- Trainers, Coaches & Instructors
- Translators and Interpreters
- Videographers
- Virtual Assistants
- Web Designers
- Yoga and Pilates Teachers
- More...
- Insurance for charities, groups & clubs
- Insurance types
- Help & support
Professional insurance
with a personal touch
with a personal touch
We're open as usual
0345 561 0320
Mon-Fri, 9am-5pm, local rate & mobile friendly
Your clients don’t expect ‘average’
Your clients don’t expect ‘average’
We have something in common then, because neither do ours.
These comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.
We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.
People like me
All recent reviews
Charity/not-for-profit organisation
They were easy to contact and clear in their communications.
Virtual Assistant
Easy to set up, clear information, perfect choice for my business.
Online Retailer
Absolutely brilliant customer service. Informative and helpful in ensuring I had chosen the correct insurance for my requirements. Kept their word on contact times agreed too. A pleasure to work with!
Scientific Consultancy
Quickly assessed my personal circumstances. Advised on cover needed and we agreed the appropriate policy
Counselling
Quick and easy and good value
Author
Incredibly friendly, spoke in a manner that I understood. Just a fantastic and easy service. Even I could do it.
IT Consultancy and Contracting
Good site easy navigation simple process
Counselling
Great service and great value
Coaching and leadership development
I would recommend. Simple process.
Digital Marketing Agency
Really great service
Charity/not-for-profit organisation
Very good customer service experience.
Virtual Assistant
Very helpful and informative staff and policies at a very competitive price.
Virtual Assistant
Profissional
Business Consultancy
The purchasing was simple and the price was good in comparison to other suppliers. So far service has been responsive and personal. I asked to be unsubscribed from marketing and newsletters and they did this quickly and confirmed by email, much better than most companies. However, I dont like automatic renewals, there are other ways to keep someone's business, so not a 5* review
Personal Assistant
One of the best website's and processes to sign up for a product or service that I have seen in a long while. Information written in such a clear and simple way. A quote was produced in a couple of minutes. Didn't feel overly 'salesy' - even the follow up email to remind me the Quote was outstanding. Seems like a great product too - and at a very competitive price compared to others I looked at.
Project Consultancy
Professional and friendly service.
Online Retailer
Easy to purchase and offered a selection of different cover at a range of costs. Would recommend and use again in the future.
Online Retailer
I’ve not had to claim, just taken out the policy. I phoned in with some questions and they were approachable, knowledgeable, and the best part they didn’t try to push more insurance than I needed, but gave me clear advice on what I may need if I expand my services. This was a really refreshing experience.
Arts Consultancy
Simple and straightforward
Charity/not-for-profit organisation
Very helpful, very good attitude and quick off the mark in delivering information and clarification, always answered the phone quickly !! very help girls to speak with
Virtual Assistant
Their staff are so friendly, positive, supportive and knowledgable
Structural Engineers
Excellent service
Communication Consultancy
Great and prompt service
Virtual Assistant
As a first time business owner the process was great - easy to follow and received my insurance documents by email straight away. Great service. Thank you!
Photography
Easy to obtain quote that was tailored to our requirements, followed by a very easy process online for purchasing insurance. Documentation was delivered there and then online. All in all, a very efficient and competitive service.
Builder
Very helpful and knowledgeable operator.
Excellent service
Excellent service
Beauty therapy
Amy at PolicyBee delivered everything and more of my requirements for my business. Friendliest, most supportive company I’ve ever used and can honestly say I have found the perfect insurance company! I will recommend PolicyBee to everyone!
Architect
Highly recommend. Obtaining a quotation was very efficient and well presented. Once purchased my policy documents were available within seconds.
Surveying (RICS)
Great service quick and easy process and friendly staff.
Inventory Clerk
Simple. User friendly, well explained. So easy to set up and with realistic, resonable costs.
Photographer
Great friendly service both online and over the phone and very competitive
Copywriting and Editing
Very easy to purchase the insurance product with their slick online process. After a brief phone call, it was good to go. Just hope that I don't need to use it and if I do, the service is at least as good!
Charity/not-for-profit organisation
20% cheaper than my existing broker for exactly the same policy. Simple and easy to arrange.
IT Consultancy and IT Project Management
The price was good, I could choose exactly what cover I needed and really easy process from first visit to see a price, to purchase a few days later.
Dropped 1 star because I couldn’t figure out how to go back and review/check my previous answers before I actually bought it. All good though.
Also liked that I could download all the documents in one file. No wasted time messing around with multiple downloads.
Dropped 1 star because I couldn’t figure out how to go back and review/check my previous answers before I actually bought it. All good though.
Also liked that I could download all the documents in one file. No wasted time messing around with multiple downloads.
Project Management (Construction)
Good customer service, informative and helpful.
Data Protection Advice
Straightforward, great information on website and explained simply. Call with Kerri sorted everything further and my insurance was ready to go. Much easier than the insurance firm I'd first tried.
Quantity Surveying
Fantastic service from Catherine. We would highly recommend. Thanks
Editorial Consultancy
Highly recommended
Virtual Assistant
The policy was so easy to set up and understand. Completely hassle free
Lifestyle Consultancy
Very quick and easy to use and start a policy
Virtual Assistant
Extremely easy to navigate and to find a policy suitable for my needs
Architect
excellent advice and service
Online Retailer
Reviewing insurance is always a strange one because they ask you to rate it when you buy it, not if you ever have to make a claim. However the application process was really easy and the documentation was done in seconds.
Education Consultancy
Simple and efficient
Complaints Handler
Lisa was extremely helpful and professional, with a really friendly attitude. I was very impressed with how quickly she took me through all the information and addressed my queries.
Tutoring Services
The service was quick, efficient and the quote I received was very competitive. I had a follow up phone call with one of your brokers which was informative and clear. Would definitely recommend to friends and family.
Online Retailer
Great customer service. It was very easy to get ahold of a service rep by both telephone and email. The policies are written in very clear terms and signing up for a policy is a very simple process. Great experience, thank you!
Business Management Consultancy
Great customer service and understanding
Graphic Design
Extremely helpful
Virtual Assistant
The site was very easy to navigate and select the policies that related to our organisation the most.
Virtual Assistant & Book-keeping
Quick and easy! Painless task that had to be done. Thank you.
Electrical Contractor
Simple and straightforward process
Online Retailer
Excellent, user-friendly website, very prompt response, everything very easy to understand and clear. Reasonably priced too.
Architect
Found this broker on a web search and found them very responsive to our company's needs. As a result we were able to obtain a good PI premium which our old broker could not get any where near..
Freelance copywriting and Editing
Super simple process. Good range of prices to choose from for different levels of cover. Would recommend.
Psychotherapist
Very good thank you
Private Investigating
Very good value for money and service
Marketing and Advertising
Very friendly, helpful and professional service. Nice website that was easy to find what I needed and when I needed further assistance Lisa from PolicyBee was available immediately to help. Thank you.
Recruitment Agency
Very quick and professional considering we are going through this pandemic.
Counselling
So easy and very clear
Online Retailer
Entered my details and was told I'd have a callback. Received the call back very quickly and the advisor was really knowledgeable, really happy with the cover and price.
Sign Language Interpreting
I love PolicyBee! They make everything so simple and their prices are competitive. I’ve been a customer since I started working for myself and they’ve always lived up to expectations. Thank you to everyone at PolicyBee.
Bookkeeping
The service was very good.The person whom I spoke to was very helpful and all
was straight forward
was straight forward
Accountancy (Chartered or Certified)
Very professional and efficient, secured a competitive quotation.
Virtual Assistant
Great, I needed insurance and I got what I wanted, very easy process
Interim Management
Simple and straightforward to do.
Marketing and Advertising
A very good online system with a lot of options! it was easy to get a insurence!
Business Consultant
great price great cover and super efficient
Translation & Interpreting
Quick and Easy
Photography
Great online service, very quick and easy
Charity
Renewal was well executed. Would recommend.
Architect
Very friendly and quick service
Accountancy (Chartered or Certified)
Excellent service online and on the phone.
Charity/not-for-profit organisation
No long waiting in phone queues. Easy to do business with. Good price.
Teaching
I found what I needed straight away, quote was given within minutes and acceptance procedure was so easy! I had my insurance and certificates by email all under 30 mins. All with a competitive price
Charity/not-for-profit organisation
Good service!
Copywriting and Editing
Incredibly easy to use process and was able to get the policies I needed in a matter of minutes. Have already recommended to others.
Architect
Fast, easy and good support when needed. Quote offered was very competitive and simple to confirm as an order.
Virtual Assistant
Simple process. Had exactly what I needed.
Virtual Assistant
Answered the phone within 2 seconds of me calling them to ask questions about a new policy and dealt with my queries quickly and efficiently! Very pleased so far!
Civil Engineering Consultancy
Your Web site was fast and easy to understand with clear instructions. When I ticked a box to cover myself as I was not sure which to select, the phone call came the next morning to clarify.
Business Support Services
It was a speedy and efficient process.
KYC Analyst
Very easy and friendly service.
PPI Complaint Handling
Great service. Very quick and hassle free by a person who totally understood how my business works.
PPI Complaint Handling
Incredibly fast to use, I realised I made a mistake after completing my insurance documents, emailed them back and then had to make a quick 2 minute phone call and they managed to resolve it for me straight away, will definitely recommend to lots of people
Insurance broker
good service
Architect
They have made it very simple, quick and easy to buy insurance. I would definitely recommend them.
Yoga and Pilates Instructor
Great service from a lovely team, super helpful and were able to find exactly the cover I needed. They were also able to find a policy with cost savings vs my previous policy.
Building Surveying
Simple approach to T/O fees and risk. No complicated historical questions.
Good price.
Good price.
Virtual Assistant
PolicyBee were so easy to work with. The gave me guidance and recommendations as to what insurance i may or may not need and clearly explained what each policy would cover. I received a written quote within a matter of minutes and when i contacted them to goahead with the policy they sent me all the docuementation within a few hours and further more gave me a discount as I had been recommended to them by a colleague
Coaching and mentoring
Experience was easy and straightforward.
Virtual Assistant
Easy process, they provided all the information I needed to make an informed decision. The purchase was straightforward and simple. Just what I needed without being bogged down with too much information.
Labour relations Consultancy
Excellent service, highly recommended
Virtual Assistant
Reliable service, with excellent customer support.
Recruitment Agency
Very easy to use, great service
Letting Agency and Property Management
Friendly, helpful, knowledgeable & efficient
Complaints Handler
Lady I spoke to was excellent sorted what I needed very efficiently
Business Consultancy
Excellent online purchasing experience. Easy to use and quick delivery if document plus clear info on what you are getting.
Website Design
Although we had a quote from you, when I clicked "buy this quote" from the email I had to re-enter all the details. Since it was my colleague who got the quote and I was just supposed to pay it, this made things more difficult and I'm still not 100% sure I got the right thing.
Charity/not-for-profit organisation
PolicyBee's, staff have been very helpful in the initial advice given and following up researching the best policy. Resulting in massive savings for the charity.
Prefer to talk?
Call us and a real person answers. No call centre, no phone menu, no scripts. Just friendly, helpful advice from a business insurance professional.
We're here Monday to Friday, 9 to 5.
0345 561 0320
Catherine Roberts
Account Executive
Jane Aldous
Customer Service and Claims
Team Leader
Team Leader
Kerri-Ann Hockley
Head of Customer Service
Yasin Akdemir
Account Executive
Zoe Langford
Assistant Account Executive
PolicyBee LLP is an insurance intermediary authorised and regulated by the Financial Conduct Authority (FCA) under firm reference no. 537595.
You may check this on the FCA's register by visiting the FCA's website www.fca.org.uk or by contacting the FCA on 0300 500 0597.