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Professional insurance
with a personal touch
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0345 561 0320
Mon-Fri, 9am-5pm, local rate & mobile friendly

What our customers say

Our customers' comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
21 September 2020
Architect
PolicyBee servixe was timely and responsive and communicated all aspects well at each stage of the process.
20 September 2020
Online Retailer
Great service and price, can't go wrong
19 September 2020
Administration and Secretarial Services
Insurance Policy set up in seconds. Very polite phone conversation with PolicyBee.
19 September 2020
Charity/not-for-profit organisation
Very helpful and a very competitive price
17 September 2020
After School Tutor
Quick, fast, simple to use.
Recommended.
17 September 2020
Photographer
Very quick respond , I just phoned and everything was done for me from the lady on the phone!!!
17 September 2020
Surveying (RICS)
Yasin was helpful and available to chat anytime on my queries. I would recommend them.
16 September 2020
Training, Project Work and Management
Very polite, friendly and helpful. Understood exactly what I needed and tried really hard to provide it.
15 September 2020
Copywriting and Editing
Very friendly and efficient service, Thank you!
15 September 2020
Bookkeeping
I found PolicyBee's website clear and easy to follow, it gave me all the information I needed to quickly make a decision on what policy to go with. The prices were better than I found on other sites.
I was quickly sent all the policy documents and information I need and have all the contact details ready, if I need any help.
Great service so far and I would definitely recommend them.
15 September 2020
Travel Agency
Excellent service and honest advice.
14 September 2020
Supply Chain Management
Simple, fast and with a good offer of reliable providers. Will use it again
13 September 2020
Surveying (RICS)
Smooth process and actually spoke with staff members who were helpful and not pushy in any way
11 September 2020
Counselling
Excellent service, very friendly and helpful. Although I had previous cheaper quotes for my business, I opted to go with PolicyBee due to the service I had received from them.
11 September 2020
Charity/not-for-profit organisation
The insurance policy was tailored to our specific requirements and I felt at ease as we discusses the various parameters. All in all a very helpful experience.
11 September 2020
Architectural Design
Very helpful & polite service. Easy to complete application
11 September 2020
Online Retailer
Easy to do business with
10 September 2020
Charity/not-for-profit organisation
Efficient and friendly. Catherine quickly understood our group activity and could advise.
10 September 2020
Education Consultancy
Very responsive to the message I left on their contact form. Good advice received. Competitive quote for public liability and indemnity insurance.
10 September 2020
Accountancy (Not Chartered or Certified)
Very easy to operate application form an instant cover
10 September 2020
Virtual Assistant
Easy to navigate the website and the information was available that I needed.
9 September 2020
Charity/not-for-profit organisation
Have used for our CIC insurance for a few years, very supportive, friendly and go there extra mile to help with issues
9 September 2020
Teaching
Excellent advisor yasin, quick and easy process and great price
8 September 2020
Business Consultancy
The only way to truly understand how good an insurance company is would be to put in a claim. Until then I give 4 stars.
8 September 2020
Photography
Online process was easy and well explained.
7 September 2020
Fundraising Consultancy
The process was so much easier than I thought! I tried another company and it was like pulling teeth! I didn't get anywhere with them, they didn't understand the sector, and I left without a policy.
7 September 2020
Business Consultant
It was very straightforward and easy to arrange my Professional Indemnity Insurance. The policy documents were emailed to me straight away and I was even given a logo to show my clients I'm covered - great stuff - thank you :)
7 September 2020
Regulatory Affairs Consultancy
Spoke to a very helpful advisor who clarified what I needed for my professional indemnity insurance so I felt confident that I was getting what was right for my situation.
7 September 2020
Private Investigating
A simple and a effective website with easy step by step process to create comprehensive cover taklored to exact needs and requirements at a reasonable cost
6 September 2020
IT Consultancy and Contracting
Easy, simple and fast!
6 September 2020
Aesthetics
Great service
5 September 2020
Learning and development
Very friendly and helpful service. Sorted out professional indemnity insurance and public liability in one call. Will definitely use PolicyBee again.
5 September 2020
Aesthetics
Very helpful friendly staff with good knowledge
4 September 2020
IT Project Management
Great customer service, efficient, helpful and they arranged the necessary cover needed at a great price. I have used them twice now and cannot recommend them highly enough
3 September 2020
Virtual Assistant
A very lovely service from Catherine at PolicyBee, patient, not too pushy but keep in touch with gentle reminders. I would highly recommend PolicyBee for PI, PL and cyber insurance.
3 September 2020
Bookkeeping and Accountancy
quick and easy, comparable prices
1 September 2020
Life Coaching
Excellent sevice
1 September 2020
Architect
Very simple and surprisingly straightforward to sign up, thank you!
1 September 2020
Complementary therapy
Service was excellent
1 September 2020
Architect
Speedy service!!
1 September 2020
Photography
Very quick and easy, painfree and efficient. Well done
30 August 2020
Interim Management
The policy advisor was very knowledgeable and helpful. She guided me to what I needed and importantly ensured I didn’t take anything I didn’t need. Will be sure to recommend to others
30 August 2020
Virtual Assistant
Very easy to navigate and to find exactly what aspects I needed to include in my policy
29 August 2020
Translation
Quick response to inquiries. Very good service and support. Clear instructions and explanations. Will recommend friends and business partners.
29 August 2020
Charity/not-for-profit organisation
All information given was to the point and easily assessable staff were informative and were confident and knowledgable .
26 August 2020
Freelance Office Support and Virtual Assistant
Very easy to use, good assistance, everything covered, no faff. Recommended by Catherine Gladwin. Will recommend whenever I can. Thank you.
25 August 2020
Letting Agency and Property Management
Sorting the insurance on-line was simple. One issue during the processes was very quickly resolved by an email.
25 August 2020
Virtual Assistant
I needed additional help before buying so telephoned and easily got the clarification I needed. I really liked the fact that the follow up email after purchasing included the PolicyBee logo to include on my website, etc.
23 August 2020
Coaching, Training and Education
In contrast to my previous broker, PolicyBee listened carefully, answered all my questions, didn't grill me looking for a reason to charge more, understood the small but international nature of my business and found a deal that saved me hundreds of pounds (not an exaggeration). They were brilliant at communicating the likely delays due to staff working from home and kept in touch to explain what stage things were at. Thank you, PolicyBee!
22 August 2020
Education Consultancy
Zoe was helpful and Jane very experienced and could answer all my quesions from a legal point of view. They were both excellent.
21 August 2020
Online Retailer
The agent was very responsive and patient throughout all inquiries. Kerri-Ann assisted us very quickly and efficiently. Thank you!
21 August 2020
Surveying (RICS)
very quick and fair prices
21 August 2020
Estate Agency
The lady I spoke to was very helpful and explained the policy clearly answering all my questions.
21 August 2020
Virtual Assistant
Painless and very quick response
20 August 2020
Architect
Excellent 5Star Service
20 August 2020
Charity/not-for-profit organisation
They contacted me about a transferred policy. There followed a phone conversation with Lisa which was very professional.
17 August 2020
Healthcare or medical clinic
They offered us a very competitive quote would definitely recommend
17 August 2020
Education Consultancy
Very straight forward process, all information displayed. Support easily accessible when required.
16 August 2020
Business Consultancy
Good price. Good online service
16 August 2020
Charity/not-for-profit organisation
Requiring a small charity insurance, I was pleased to liaise with PolicyBee. They provided the exact insurance cover for us, with one phone call, which covered the basics, without the necessity to trawl through endless pages of information. Of course, optional inclusions can be included if requested ,to cover particular situations.
The personnel were very polite, friendly and always most helpful, whether speaking on the phone or replying promptly to email enquiries.
Thank you to Catherine and your colleagues for your services.
15 August 2020
Electrical Contractor
a1excellent
14 August 2020
Charity/not-for-profit organisation
Speed of initial quotation; clear, professional and friendly person on the phone; speed when buying policy
14 August 2020
Complementary therapy
Easy to follow website. Very helpful, understanding and proactive customer service. Despite having a niche coaching profession, we were able to find the right policy to meet my needs at a reasonable price. In terms of policy provider, would highly recommend.
12 August 2020
Complementary therapy
The young lady explained the cover very clearly and was so helpful .. she made the whole experience so easy .. would definitely recommend PolicyBee 🐝 to other friends .. very efficient service thank you
11 August 2020
Structural Engineering Consultancy
they answered their phone, which is impressive given some customer services are quoting 30-60min waits. they were polite and helpful and understood the queries raised and maintained a single contact throughout
11 August 2020
Design Consultancy
Catherine was so helpful and patient and explained all the options available to me. The price was extremely competitive which was so helpful to my new business. The documentation supplied was very clear and easy to decipher.
I can highly recommend PolicyBee.
11 August 2020
Charity/not-for-profit organisation
Efficient, polite, helpful
10 August 2020
Freelance copywriting and Editing
The system was really easy to use, and there were plenty of options allowing me to increase or reduce my quote accordingly.
9 August 2020
Graphic Design, Brand Consultancy
Great stuff!
8 August 2020
Administration and Secretarial Services
All online, good price.
8 August 2020
Online Retailer
I found exactly the Business Insurance policy I required at a great price, the website was easy to use with no unnecessary jargon
6 August 2020
Ecologists
Website very easy to use and price very reasonable. Looked at several sites and this was the most straightforward to use and seemed to have an understanding of what I needed cover for - most of the others didn’t!
6 August 2020
Masseur
The two women who did my insurance Catherine and the other lady where very understanding explained everything really well thank-you
5 August 2020
Charity/not-for-profit organisation
Great value for money , simple fast and easy to apply ,
5 August 2020
After School Tutor
The staff were more than helpful in obtaining our qoute and came up with a policy which we were happy to accept
5 August 2020
Charity/not-for-profit organisation
Initial enquiry was dealt with quickly and easily via email. Rang to accept quote and pay . Quick and easy.
5 August 2020
Aesthetics
Very efficient and informative easy process
Great team thank you
4 August 2020
Barber
Helpful and efficient.
3 August 2020
Recruitment Agency
Excellent and fantastic
2 August 2020
Dance school, coaching or studio
Very good advice and I had a nice experience with the the team.
1 August 2020
Training
After 10 years of using a broker countless forms filled in, the same every year,
went on line 09:00 had the insurance documents in my inbox within 2 hrs.
Same process through a broker 1-2 weeks.
Plus saved £200.00 on the policy Win Win Win.
Will recommend to other trainers, centres.
1 August 2020
Private Investigating
Telephone contact Private Investigator Professional Insurance Policy application handled swiftly and professionally.
31 July 2020
Charity/not-for-profit organisation
Excellent. I explained my requirements and the helpful lady rang back the following morning. Smooth experience.
31 July 2020
Media Training
I have been running a business for a decade and have always found that insurance brokers make things as difficult as possible and that the process of buying professional insurance long and drawn out - but that was not the case with PolicyBee. Why didn't I find them before now? Yasin made the process extremely quick and easy. The quote I received for all my professional insurances was extremely competitive too. I would have absolutely no hesitation in recommending PolicyBee - top job, thank you.
31 July 2020
Structural Engineering Consultancy
quick efficient service
31 July 2020
Web Hosting and Web Design/Development
Fantastic customer service as well a fantastic price! Cheaper than going direct by a long way and better excess! Highly Recommend.
31 July 2020
Beauty therapy
Very easy and quick to complete, and also the cheapest quote compared to other companies. All documents were available to view immediately.
29 July 2020
Masseur
Easy to deal with
29 July 2020
Wedding Photography
It was really easy, really quick and written in plain English so I could understand exactly what I was reading.
29 July 2020
Electrical Design Engineering
The policy was easy to under stand and very simple to take out.
29 July 2020
Virtual Assistant
Quick, easy and clear. Made understanding what I needed and what I was purchasing simple
29 July 2020
IT Contracting
The registration process is quite easy and straightforward unlike other insurance company that complicate things
29 July 2020
Virtual Assistant
I called for some advice on which policy / level of cover I required and the chap I spoke to couldn’t have been more helpful!
28 July 2020
Virtual Assistant
Processing my application was speedy and hassle-free, which is particularly impressive as we are in the middle of a pandemic. There were no delays whatsoever - thank you.
25 July 2020
Charity/not-for-profit organisation
Laura was very polite and listened carefully then talked us through the different levels of relevant cover. Quick and efficient service also amendments sorted out immediately.
Highly recommended
24 July 2020
Charity/not-for-profit organisation
quick, easy, everything worked a dream, and cost was within our limited budget. Would not hesitate to reccommend
21 July 2020
Digital Marketing
Quick to respond and came up with a great quote.
20 July 2020
Architect
Clean, straightforward and transparent insurance purchase. Really impressed with the service and competitive premium. Highly recommended!
20 July 2020
Beauty & Complementary Therapies
I initially had been struggling to get a beauty insurance quote due to personal circumstances and I came across an advert for PolicyBee. I wasn't holding out much hope that I would be accepted but after a nervous 1 hour wait I was told that I had been and I must say, I had been on cloud 9 ever since. I am hopeful that I will not need to make a claim but having the reassurance that I am covered means so much as I can get back to doing a job that I love and Kerri-Ann was very helpful and understanding.
20 July 2020
Bookkeeping and Administration
Very easy to follow quoting system. Excellent customer service when I needed additional help. Very fair rates. Smooth transaction from start to finish, totally recommended.

Prefer to talk?

Call us and a real person answers. No call centre, no phone menu, no scripts. Just friendly, helpful advice from a business insurance professional.

We're here Monday to Friday, 9 to 5.
0345 561 0320
Catherine Roberts
Account Executive
Jane Aldous
Customer Service and Claims
Team Leader
Kerri-Ann Hockley
Head of Customer Service
Yasin Akdemir
Account Executive
Zoe Langford
Assistant Account Executive