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Professional insurance
with a personal touch
We're here to help
0345 561 0320
Mon-Fri, 9am-5.30pm, local rate & mobile friendly

Your clients don’t expect ‘average’

We have something in common then, because neither do ours.

These comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
21 October 2019
Newborn, Children & Family Photography
Best price on the market, very straightforward process, everything was very easy and quick. Thank you.
21 October 2019
Business Consultancy
Value for money , friendly knowledgeable staff . Great customer service .
20 October 2019
Luncheon club
quick and easy
18 October 2019
NVQ Assessment
Excellent service, feedback and communication via email and telephone.
18 October 2019
Tutoring Services
Excellent service I told the advisor which cover i required and she gave me what I wanted very quickly and effectively.
17 October 2019
Graphic Design
Really quick, easy and efficient! Very informative and gave me confidence in what I was buying.
17 October 2019
Complementary therapy
Good easily filled in form
16 October 2019
Community Group
service was good and all persons i spoke with knew their business.
14 October 2019
Business Support Services
Easy to use and lots of choice to help with the design. Would recommend
14 October 2019
Business Analyst
it was very easy and quick to get my insurance!
14 October 2019
Life Coaching
Easy to do.
14 October 2019
Business Consultant
Good online service following a referral from a comparison website
14 October 2019
Community Group
Very easy to provide detailed information about the group and the required policy needed. easy to apply for small groups
13 October 2019
Estate Agency
Seamless and great value
12 October 2019
Singing group
very helpful staff who helped with a quite complex insurance requirement
12 October 2019
Community Group
Price and service via your agent was great and understanding even when one quote I asked fir was too expensive.
11 October 2019
Community Group
the only issue was a lack of flexibility in the range of insurances required
10 October 2019
Teaching
Great service! Helpful and efficient. Would highly recommend.
10 October 2019
IT Consultancy and Contracting
Simple and intuitive process for buying an insurance. Great!
10 October 2019
Complementary therapy
Excellent - really fast and email response to my question was handled perfectly.
9 October 2019
Feefo Test Product
Test review by Feefo
8 October 2019
Accountancy (Chartered or Certified)
I phoned to make a change in the company name. It was quick and easy. The amended paperwork was emailed within minutes. No fuss.
8 October 2019
Virtual Assistant
Just purchased Insurance with PB. Website was clear and informative to help with which cover I needed. They came highly recommended to me.
7 October 2019
Recruitment Agency
Dealing with PolicyBee was an excellent experience as the Representative (Yasin Akdemir) was very helpful and answered my questions with professionalism and customer care skills.
7 October 2019
Health and Safety Consultancy
Effortless online application and instant documents. Modern, fresh feel and excellent value against comparable products.
7 October 2019
Administration
Excellent Service
Competitive rates
No hidden charges
12 months interest free installments.

Thanks PolicyBee Team.
5 October 2019
Women's group
PolicyBee was quick to respond and had lowest price for our kind of voluntary group and gave us ample time to come to a decision.
4 October 2019
Structural Engineering Consultancy
Extremely easy to use. Simple and quick to get a quote and at a price in the ballpark I had expected. Didn't really need quite so many reminders between when I made the initial enquiry and when I was ready to proceed.
4 October 2019
Charity
Extremely helpful and good price
4 October 2019
Sewing club
Excellent service, prompt response to initial phone call and most helpful explanation of the Public Liability Insurance I purchased for my charity.
3 October 2019
Charity shop
Amazing, easy, friendly and informative.
2 October 2019
Barber
very friendly, quick professional service
2 October 2019
Personal Assistant
Simple to get the cover I wanted and they were happy to answer any of my questions! They put my mind at rest that I was getting the right cover for me as it's essential I cover myself, especially being self-employed. Thank you!
2 October 2019
Consultant Engineer
Good cover without too much fuss.
1 October 2019
Counselling
Everything covered with utmost ease.
30 September 2019
Tutoring Services
Excellent cover, super easy to sign up and set up direct debit. Very nice and polite customer service
30 September 2019
Consulting Engineering
The service was fast and efficient and covered all my needs and will recommend to others.
30 September 2019
Community Group
Marvellous to have found insurance cover at the last minute before our event and with such a helpful attitude.
Not sure though why we were put off when I phoned earlier in the day. Maybe it was because I mentioned only "one event" initially. Not to worry.
29 September 2019
Counselling
The service was good, they were able to help me on the things I needed help on.
27 September 2019
Virtual Assistant
Great choice of policies, excellent customer service, very helpful.
26 September 2019
Private Tutor
Concise and effective. I found the policy I wanted quickly and efficiently.
25 September 2019
Design Agency
Made the whole process easy and painless and without jargon.
24 September 2019
Virtual Assistant
Fantastic company! Very easy to get everything sorted out and no insurance policy waffle to try and get your head around! Highly recommend 👌
24 September 2019
Online Retailer
Very good and easy to arrange insurance online
21 September 2019
Estate Agency
So simple to set up. Excellent service. Highly recommended
21 September 2019
Inventory Clerk
Excellent quick and knew exactly what I needed
21 September 2019
Business Consultancy
It was a very simple and easy process to purchase the correct policy with expert guidance from PolicyBee 😃
21 September 2019
Consulting Engineering
fast good things
21 September 2019
Virtual Assistant
Would definitely recommend PolicyBee! I’m a new start up business and everything is explained in easy to digest terms. Thank you
20 September 2019
Coaching, training and education
Received prompt telephone support
20 September 2019
Recruitment Agency
Excellent service, quick and efficient.
18 September 2019
Online Retailer
Excellent service and really quick to set up. I definitely recommend them to anyone starting up a business and looking to get insured.
18 September 2019
Virtual Assistant
Easy process and good telephone customer service when had questions
17 September 2019
Education Consultancy
PolicyBee were fast and efficient. When I had to make a change following my purchase they were able to complete that immediately and without any fuss. Highly recommended.
16 September 2019
Online Retailer
I was very impressed by how quickly and well they dealt with my enquiry. I am now sorted, thank you.
16 September 2019
Virtual Assistant
My policy was easy to set-up & gave a clear breakdown of optional extras! I was particularly impressed on receiving an email which highlighted the added benefits of being insured with PolicyBee including 20% off with Moo Stationery & was even provided with a ‘PolicyBee Insured’ badge to add to my website! Thank you PolicyBee!
16 September 2019
Botox and Dermal Fillers
Very good service. It's everything online. Very comfortable and cover all my skills.
15 September 2019
Community Group
PolicyBee have an ammazing team who are friemdly and go above and beyond to make sure that have the package that need there are no hiden charges at all they get back fast with a quote and pay over 10 months mot 12 higjly recommended
15 September 2019
IT Technician
Hi, It is a good and fast service. Customer service is fast and friendly. I have just got my insurance and everything went smoothly.
14 September 2019
Charity shop
Fab service and easy to digest info . Always talk direct to people and not being put on hold or transferred to anyone fab service
14 September 2019
Health and Safety Consultancy
Excellent give Catherine my personal thanks for being so helpful
13 September 2019
Fire risk assessor
Very helpful and knowledgeable, i was able to tailor the exact insurance policy i needed. Excellent value for money.
13 September 2019
Online Retailer
Really easy to use platform, good personal attention when my policy needed further questions answered. Feel reassured to have such comprehensive cover for my business.
9 September 2019
Advertising Agency
Excellent service...sensible prices to support small businesses. And even better... excellent customer support when you are in need.
9 September 2019
Telecoms Engineering Consultancy
Easy on-line application, good customer support and competitve pricing
8 September 2019
Aesthetics
Very easy online application. Explanation of what cover is provided and options to add extras was easy to understand and follow.
Will definately recommend to others.
8 September 2019
compliance Audit Consultancy
Jane was courteous, polite and explained clealy and simply what I asked when getting a quote plus when I purchased the policy.
7 September 2019
Antiquarian Society
Very helpful. Pleasant Customer Service person. Very reasonable rates. No fuss.
7 September 2019
Management Consultancy
Easy to use all done on line
6 September 2019
Community Group
Life made easy,very professional would recommend PolicyBee’s to anyone
5 September 2019
Business Consultancy
Quick. easy, efficient and a great price - what more could you want. Great service I would recommend to all self-employed people.
5 September 2019
Online Retailer
Online quote was easy and very straight forward, when I phoned for further information they were very friendly. I took out a policy but can not yet comment on the claims process.
4 September 2019
Community Group
Helpful. Friendly.
4 September 2019
Business Consultancy
Easy to understand documents. Competitive price. Well known underwriter.
3 September 2019
Architect
Quick cover, great response to changes to policy and value for money
1 September 2019
Community Group
The lady on the phone was most helpful. I had spoken to a member of staff previously for advice and she was also great.
1 September 2019
Marketing Consultancy
Fabulous customer service, quick efficient and very friendly.
30 August 2019
Complementary therapy
The lady was so helpful had all details I needed to hand told me lots of options so I had the right cover could not do enough to help
30 August 2019
Computer club
Follow up call after original online request was good, specific and didn't try to sell me anything else. Cover looks as though it is precisely we need
26 August 2019
Business Coaching / Consulting
Extremely professional service. Regards,
25 August 2019
Architecture
Excellent. Incredibly straightforward and quick to arrange. Which is just what you need to get basic cover.
25 August 2019
Community Group
Excellent service from very friendly helpful staff, they had by voluntary organisation in place instantly without hassle or being put on hold. Fab value insurance to boot. Well done PolicyBee.
25 August 2019
Community Group
From the outset i thought the service was excellent , offering us a complete package insurance for our table tennis community club covering all eventualities...only costing £100.80pa from Hiscox insurance...which can be paid monthly interest free. So far so good. PolicyBee was recommended to us by Community Action suffolk.
24 August 2019
Interior Design
NO HASSLE, VERY SIMPLE
23 August 2019
Complementary therapy
Swift, polite, friendly and very professional.
22 August 2019
Photographer
Excellent service
22 August 2019
Engineering Consultancy
Simple and speedy service which was well explained.
18 August 2019
IT Contracting
Easy to use and cheap monthly price.
18 August 2019
Photographer
Very useful information. Easy to understand and all broken down into sections so you know exactly what you’re covered for and how much extra cover will cost.
Really happy.
18 August 2019
Estate Agency
Excellent, easy to set up policy! Great price as well!
18 August 2019
Mediator
Super-easy service from start to finish - from the guy who first picked up the phone and explained the different types of covers in such an easy way, to the actual purchasing of the policy online (they offered me to do it for me on the phone but I had to take some days to check other things). Extremely easy to understand documents as well, just such fast and easy service. Absolutely hassle-free, definitely recommended.
15 August 2019
Architectural Technician
Very clear advice, no fuss good communication. Speedily set up my insurance
14 August 2019
IT Consultancy
It was good
14 August 2019
Virtual Assistant
fast, user friendly and not too confusing for first timers
14 August 2019
IT & Business Consultancy
Easy quote online and great customer service on the phone for the questions I did have.
12 August 2019
Photographer
Great customer service and easy to set up my policy via the website.
12 August 2019
Legal Services
Fast excellent service delivery 5 Star
12 August 2019
Recruitment Agency
Very good service
11 August 2019
Photographer
I found PolicyBee’s process intuitive and efficient.
I was pleased with the price and the cover is just right for me.
9 August 2019
Community Group
Someone to talk to and listened to your needs
Someone who sold you nothing until they were sure of your needs
Then they offered there solution, with results lower in cost than talking to a machine had produced.
Thank you, well satisfied
Prefer to talk it through?

We’re here Mon-Fri, 9-5.30.

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0345 561 0320

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Kerri-Ann Hockley
Head of Customer Service