Professional insurance
with a personal touch
with a personal touch
We're open as usual
0345 561 0320
Mon-Fri, 9am-5pm, local rate & mobile friendly
What our customers say
What our customers say
Our customers' comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.
We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.
People like me
All recent reviews
Charity/not-for-profit organisation
Good customer service from Zoe. For a small charity it was important we got value for money, so being able to exclude elements of the policy we simply don’t need was important. A competitive price too, reduced our insurance premium by about 20%.
Business and management consultancy
Everything was clear, straightforward and worked.
Architect
Competitive quote and simple policy document. Can not comment on how well they perform if you need to action a PI insurance claim.
Virtual Assistant
Great service and easy process
Education Consultancy and Tutoring
You were very helpful.
Aesthetics
Very quick!!
Virtual Assistant & Book-keeping
Excellent customer service and great to adapt to my needs. I found them cheap too!
Recruitment Agency
Professional and efficient
Very helpful and explained everything in simple terms that were easy to understand
Gave me choices
Very helpful and explained everything in simple terms that were easy to understand
Gave me choices
Architect
Fast, professional and inexpensive
Management Consultancy
The lady was polite very knowledgeable and helpful; the pack came through very quickly and was in a professional looking pack that I can save and forward to clients.. brilliant! Thank you
Graphic Design
Thank you for all your help Catherine, brilliant service.
Beauty therapy
Very good! clear. easy and quick.
Quantity Surveying
Excellent service from start to finish.
Management Consultancy
Quick response. Able to provide what I wanted at a good price. All documents provided were comprehensive and complete.
Funding Consultancy
quick and easy
Architect
Really good customer service, nice informed people on the phone. Easy to use service. Good that there is no call centre options.
Only issue was sometimes it was difficult to reach anyone on the phone. Although when i did leave a message someone did get back promptly.
Only issue was sometimes it was difficult to reach anyone on the phone. Although when i did leave a message someone did get back promptly.
Aesthetics
Very helpful and prompt response
Virtual Assistant
Clear website and easy to get the cover I needed for my business
Virtual Assistant
Would definitely recommend
Charity/not-for-profit organisation
They were able to target information relevant to our particular requirements quickly, saving an enormous amount of time for us
Virtual Assistant
Simple and straightforward purchasing process. Elements well explained and laid out with the ability to select elements of cover as required.
Publisher
I have been very impresed with the service and assistance I have received throughout, especially from Sian.
IT Contracting
Very simple, easy to navigate website. Competitive rates.
Online Retailer
Quick and easy service! Really good prices and extremely straightforward for anyone that is new to these types of forms. Insured in seconds!
Business and management consultancy
Products were pretty clearly explained and the pricing options easy to understand. Hopefully customer service is equally as strong now i have bought!
Charity/not-for-profit organisation
Did everything and more to assist us
Translation & Interpreting
Very convenient to be able to get a quote online without calling up. Website is very clear and easy to use. I called up to ask some questions and was immediately connected with a human member of staff who was very friendly and helpful and efficient. I was able to purchase the right policy very very quickly and it takes effect immediately.
Photographer and Videographer
very easy to use
Charity/not-for-profit organisation
Amy is supportive, a good listener and very efficient offering a prompt service at a very reasonable price.
Architect
Very friendly, helpful and proactive service.
Data Analysis
I found the process very straightforward, efficient and easy.
Psychotherapist
Quick easy and friendly
Counselling
Quick and easy, very helpful on the phone
Business Support Services
Easy, informative and well priced.
Aesthetics
This was very quick and easy to use, the staff were also very helpfuk
Beauty therapy
Amy was lovely to deal with as was Lisa.
Charity/not-for-profit organisation
Very helpful on the phone and relatively hassle free admin
Photographer
Easy to navigate website with all the options to provide the cover that I needed.
Project Management
I wasn't sure how to get the right business type so I called up their customer service and got the right cover within 5 minutes
Photography
My experience with the person on the phone was very informative and she was needed very helpful. She lead me to the page I needed to set up my policy .
Aesthetics
Excellent service
Online Retailer
Good service
Self-employed Teaching
Easy, fast and efficient - loved the simplicity to their website.
Aesthetics
Easy to set up with no hassle.Good price thank you
Aesthetics
Yes I would. Extremely approachable and friendly.
Very knowledgeable and helpful.
Very knowledgeable and helpful.
Architect
Amazing service!
Education Consultancy and Tutoring
Yes and have already recommended excellent price and easy to use
Business Consultancy / Project Management
A good straightforward service
Research Consultancy
Very good personal service
Surveying
Very easy to use website, straightforward and direct. Found exactly what I needed on one site. Revived quote within minutes and full cover in less that 15 minutes at the right price
Charity/not-for-profit organisation
Excellent customer service
Charity/not-for-profit organisation
Fantastic!
Coaching and mentoring
Excellent, explained the options really well. Really clear and straightforward.
Counselling
Through and professional
Parenting skills support
Professional, friendly and efficient and good price for a good policy
Will Writing
Very competitive quote, simple and easy procedure, helpful and friendly operatives. Highly recommended.
Charity/not-for-profit organisation
Catherine, the adviser, was very helpful and made the whole process very easy. She communicated very clearly the steps we needed to go through to setup our policy and make the payment. I would highly recommend this broker.
Charity/not-for-profit organisation
Catherine was extremely helpful and answered all queries in a timely way. I had struggled to get a response from other organisations, so was delighted to find PolicyBee and would definitely recommend them to others.
Business Support Services
Easy to use, cheaper than direct with insurer,m. Happy to help on the phone with a query I had.
Aesthetics
efficient, thorough and reasonable priced
Complementary therapy
They were friendly and helpful and guided towards the best policy for my needs.
Architect
Super service. Fast, efficient and painless. The broker who looked after my enquiry was a delight to deal with.
Freelance copywriting and Editing
Very helpful, friendly customer service.
Aesthetics
very approachable and comprehensive service
Coaching and mentoring
I love PolicyBee, always helpful and ready to speak with you if you need something.
Aesthetics
They was very fast and helpful with what I was after
Marketing Consultancy
Really quick, really helpful, really good value - no fuss. Couldn't recommend enough.
Business Management Consultancy
Good service. Yasin took the time to answer all my questions thoroughly and gave me well-tailored advice, actually recommending I not take out certain policies I was considering as they were not necessary in my situation. I'd feel comfortable recommending PolicyBee.
Counselling
quick to answer phone and answer my questions. all good so far!
Complementary therapy
The service was great, very helpful and the consultant was lovely and helpful.
Recruitment Agency
Good service, essay application and good customer service
Proofreading and Editing
I would absolutely recommend PolicyBee - the customer service, value for money and overall positive experience when arranging my new policy was brilliant. Thank you!
Photographer
Although appeared to be a longwinded experience, we got there in the end
Education Consultancy and Tutoring
Very easy to arrange the insurance and nearly 50% cheaper than the company I had used for the past 4 years!
Virtual Assistant
Easy to use online facility
Physical intervention training
Great service and quick response well done.
Structural Engineers
Great service received!
Computer Software Consultancy
The service was excellent and the prices are very advantageous. Thank you.
Architectural Technician
The advisor was excellent he knew exactly what he was talking about, very helpful and informative, I would recommend PolicyBee to all my friends and family good job!!!
Business Consultancy
Site was easy to navigate and infirmation was easy to obtain as I moved along the process to purchasing a new insurance policy. After purchase all documents were instantly available which I needs so a very good experience overall.Prices were very competitive.
Physical intervention training
Excellent good communication I would definitely recommend it to my friends
Architect
PolicyBee servixe was timely and responsive and communicated all aspects well at each stage of the process.
Online Retailer
Great service and price, can't go wrong
Administration and Secretarial Services
Insurance Policy set up in seconds. Very polite phone conversation with PolicyBee.
Charity/not-for-profit organisation
Very helpful and a very competitive price
After School Tutor
Quick, fast, simple to use.
Recommended.
Recommended.
Photographer
Very quick respond , I just phoned and everything was done for me from the lady on the phone!!!
Surveying (RICS)
Yasin was helpful and available to chat anytime on my queries. I would recommend them.
Training, Project Work and Management
Very polite, friendly and helpful. Understood exactly what I needed and tried really hard to provide it.
Copywriting and Editing
Very friendly and efficient service, Thank you!
Bookkeeping
I found PolicyBee's website clear and easy to follow, it gave me all the information I needed to quickly make a decision on what policy to go with. The prices were better than I found on other sites.
I was quickly sent all the policy documents and information I need and have all the contact details ready, if I need any help.
Great service so far and I would definitely recommend them.
I was quickly sent all the policy documents and information I need and have all the contact details ready, if I need any help.
Great service so far and I would definitely recommend them.
Travel Agency
Excellent service and honest advice.
Supply Chain Management
Simple, fast and with a good offer of reliable providers. Will use it again
Surveying (RICS)
Smooth process and actually spoke with staff members who were helpful and not pushy in any way
Counselling
Excellent service, very friendly and helpful. Although I had previous cheaper quotes for my business, I opted to go with PolicyBee due to the service I had received from them.
Charity/not-for-profit organisation
The insurance policy was tailored to our specific requirements and I felt at ease as we discusses the various parameters. All in all a very helpful experience.
Architectural Design
Very helpful & polite service. Easy to complete application
Online Retailer
Easy to do business with
Charity/not-for-profit organisation
Efficient and friendly. Catherine quickly understood our group activity and could advise.
Education Consultancy
Very responsive to the message I left on their contact form. Good advice received. Competitive quote for public liability and indemnity insurance.
Prefer to talk?
Call us and a real person answers. No call centre, no phone menu, no scripts. Just friendly, helpful advice from a business insurance professional.
We're here Monday to Friday, 9 to 5.
0345 561 0320
Catherine Roberts
Account Executive
Jane Aldous
Customer Service and Claims
Team Leader
Team Leader
Kerri-Ann Hockley
Head of Customer Service
Yasin Akdemir
Account Executive
Zoe Langford
Assistant Account Executive
