Professional insurance
with a personal touch
with a personal touch
We're open as usual
0345 561 0320
Mon-Fri, 9am-5pm, local rate & mobile friendly
What our customers say
What our customers say
Our customers' comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.
We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.
People like me
All recent reviews
Architect
Great customer service and app.
Virtual Assistant & Book-keeping
Hello
all fine however we suppose to get £20, as Beatrice Soto Martinez recommended this insurance so we both should get the voucher?
all fine however we suppose to get £20, as Beatrice Soto Martinez recommended this insurance so we both should get the voucher?
Charity/not-for-profit organisation
Supplied Shop Insurance at a reasonable cost, in a professional manner, with no problems, or pressures for add ons.
Structural Engineers
Proposal input for P.I.Insurance straightforward, Cover appropriate to Fee, Additional Public Liability reasonably priced.
Future renewal distinct possibility
Future renewal distinct possibility
Virtual Assistant
Great service.
Portable Appliance Testing
Simple to apply online and excellent response times
Pet Therapy
Really personal and efficient service from Zoe who showed a genuine interest in our business needs and then researched and found us a policy which suited. Really impressed and grateful.
Private Investigating
Good service providing all my business insurance needs at a great price. Easy to use on line system, which was as quick as you like.
Architect
Easy and quick service to use. Was signed up with new insurer within minutes. Couldn’t get that far that quickly when going direct to the insurer.
Coaching and leadership development
Really quick and easy to use.
Online Retailer
Staff very helpful and arranged the policy swiftly.
Photographer
The site was very user friendly and the information provided was great, just what I needed.
Fundraising Consultancy
Satisfied with the policy as sold. Now have peace of mind I am compliant!
Photographer
Really quick and easy to use. id filled out my details on a few different policy websites but this was the only website that was clear and simple about what cover i would receive and thats why i chose simply bee. Being able to personalise my policy to suit my specific needs is really beneficial.
Business Analyst
Very easy to get policies in place. Friendly sales rep
Charity/not-for-profit organisation
Easy online application with friendly & competent assistance if required.
Photographer
excellent easy to set up would recommend it thanks
Beauty therapy
They are nice people to talk to and help you out with all the questions you have.
Human Resources Consultancy
Simple, straightforward, quick process with an affordable policy offering.
Project Co-ordination
Fast & efficient.
Structural Engineers
Very easy to setup. Catherine was easy to deal with
Charity/not-for-profit organisation
Good and everything worked. Felt the app could be a little more obvious at showing the details I was after. But it’s a cracking service ;D
Coaching/Counselling
Website very easy to navigate
Online Retailer
Hi very happy
Care Agency
Excellent service
Aesthetics
Amazing.. Lauren is great and makes it so easy and understandable.
Education Consultancy
Competitive quote, questions answered efficiently and quote actioned immediately. Policy docs arrived by return.
Good service.
Good service.
Business Consultancy
Simple internet system
First Responder
Staff very reactive to changing needs, all sorted out very easily with just 2 emails and phone call. Highly recommended
Graphic Design
Not had to claim yet, but found the service very clear, easy to understand and I like the way they put someone on the phone to you at the outset, who is not doing the hard sell, but seems to want to help genuinely.
First Aid Training
I was having a nightmare getting a quote and feeling a bit stressed, but the friendly folks at PolicyBee came to my rescue! In under 10 minutes they understood what I was looking for, explained the policy cover clearly and offered me a quote. What a relief!! Thank you PolicyBee!
Event Organiser
Great Customer Service with PolicyBee, very quick and easy to sign up for Business Insurance. Big shout out to Yasin
Immigration consultant (OISC - Level 1)
Easy to use and clear to understand.
Photographer
Very impressed by the ease of the website but I needed to talk to someone too. My call was answered quickly by Amy who was very friendly and answered all my queries without any problem and even suggested some options I had not thought of. Having used other insurance companies for decades PolicyBee was a refreshing change and saved me money too. 10/10!
Beauty therapy
Would definitely recommend to everyone that needs beauty insurance.. very helpful and friendly.
Fab service
Fab service
Accountancy (Chartered or Certified)
everything
Chartered Engineer
Excellent service .
Architectural Technologist
Would highly recommend for a sole trader
Staffing agencies
Vert efficient and knowledgable
Charity/not-for-profit organisation
Easy to identify the policies we needed, quick to fill in the application online, prompt phone call from PolicyBee to clarify a point in the application.
Translation
Very pleaseant experience
Charity/not-for-profit organisation
Polite, clear and helpful
Charity/not-for-profit organisation
Good customer service from Zoe. For a small charity it was important we got value for money, so being able to exclude elements of the policy we simply don’t need was important. A competitive price too, reduced our insurance premium by about 20%.
Business and management consultancy
Everything was clear, straightforward and worked.
Architect
Competitive quote and simple policy document. Can not comment on how well they perform if you need to action a PI insurance claim.
Virtual Assistant
Great service and easy process
Education Consultancy and Tutoring
You were very helpful.
Aesthetics
Very quick!!
Virtual Assistant & Book-keeping
Excellent customer service and great to adapt to my needs. I found them cheap too!
Recruitment Agency
Professional and efficient
Very helpful and explained everything in simple terms that were easy to understand
Gave me choices
Very helpful and explained everything in simple terms that were easy to understand
Gave me choices
Architect
Fast, professional and inexpensive
Management Consultancy
The lady was polite very knowledgeable and helpful; the pack came through very quickly and was in a professional looking pack that I can save and forward to clients.. brilliant! Thank you
Graphic Design
Thank you for all your help Catherine, brilliant service.
Beauty therapy
Very good! clear. easy and quick.
Quantity Surveying
Excellent service from start to finish.
Management Consultancy
Quick response. Able to provide what I wanted at a good price. All documents provided were comprehensive and complete.
Funding Consultancy
quick and easy
Architect
Really good customer service, nice informed people on the phone. Easy to use service. Good that there is no call centre options.
Only issue was sometimes it was difficult to reach anyone on the phone. Although when i did leave a message someone did get back promptly.
Only issue was sometimes it was difficult to reach anyone on the phone. Although when i did leave a message someone did get back promptly.
Aesthetics
Very helpful and prompt response
Virtual Assistant
Clear website and easy to get the cover I needed for my business
Virtual Assistant
Would definitely recommend
Charity/not-for-profit organisation
They were able to target information relevant to our particular requirements quickly, saving an enormous amount of time for us
Virtual Assistant
Simple and straightforward purchasing process. Elements well explained and laid out with the ability to select elements of cover as required.
Publisher
I have been very impresed with the service and assistance I have received throughout, especially from Sian.
IT Contracting
Very simple, easy to navigate website. Competitive rates.
Online Retailer
Quick and easy service! Really good prices and extremely straightforward for anyone that is new to these types of forms. Insured in seconds!
Business and management consultancy
Products were pretty clearly explained and the pricing options easy to understand. Hopefully customer service is equally as strong now i have bought!
Charity/not-for-profit organisation
Did everything and more to assist us
Translation & Interpreting
Very convenient to be able to get a quote online without calling up. Website is very clear and easy to use. I called up to ask some questions and was immediately connected with a human member of staff who was very friendly and helpful and efficient. I was able to purchase the right policy very very quickly and it takes effect immediately.
Photographer and Videographer
very easy to use
Charity/not-for-profit organisation
Amy is supportive, a good listener and very efficient offering a prompt service at a very reasonable price.
Architect
Very friendly, helpful and proactive service.
Data Analysis
I found the process very straightforward, efficient and easy.
Psychotherapist
Quick easy and friendly
Counselling
Quick and easy, very helpful on the phone
Business Support Services
Easy, informative and well priced.
Aesthetics
This was very quick and easy to use, the staff were also very helpfuk
Beauty therapy
Amy was lovely to deal with as was Lisa.
Charity/not-for-profit organisation
Very helpful on the phone and relatively hassle free admin
Photographer
Easy to navigate website with all the options to provide the cover that I needed.
Project Management
I wasn't sure how to get the right business type so I called up their customer service and got the right cover within 5 minutes
Photography
My experience with the person on the phone was very informative and she was needed very helpful. She lead me to the page I needed to set up my policy .
Aesthetics
Excellent service
Online Retailer
Good service
Self-employed Teaching
Easy, fast and efficient - loved the simplicity to their website.
Aesthetics
Easy to set up with no hassle.Good price thank you
Aesthetics
Yes I would. Extremely approachable and friendly.
Very knowledgeable and helpful.
Very knowledgeable and helpful.
Architect
Amazing service!
Education Consultancy and Tutoring
Yes and have already recommended excellent price and easy to use
Business Consultancy / Project Management
A good straightforward service
Research Consultancy
Very good personal service
Surveying
Very easy to use website, straightforward and direct. Found exactly what I needed on one site. Revived quote within minutes and full cover in less that 15 minutes at the right price
Charity/not-for-profit organisation
Excellent customer service
Charity/not-for-profit organisation
Fantastic!
Coaching and mentoring
Excellent, explained the options really well. Really clear and straightforward.
Counselling
Through and professional
Parenting skills support
Professional, friendly and efficient and good price for a good policy
Will Writing
Very competitive quote, simple and easy procedure, helpful and friendly operatives. Highly recommended.
Charity/not-for-profit organisation
Catherine, the adviser, was very helpful and made the whole process very easy. She communicated very clearly the steps we needed to go through to setup our policy and make the payment. I would highly recommend this broker.
Charity/not-for-profit organisation
Catherine was extremely helpful and answered all queries in a timely way. I had struggled to get a response from other organisations, so was delighted to find PolicyBee and would definitely recommend them to others.
Prefer to talk?
Call us and a real person answers. No call centre, no phone menu, no scripts. Just friendly, helpful advice from a business insurance professional.
We're here Monday to Friday, 9 to 5.
0345 561 0320
Catherine Roberts
Account Executive
Jane Aldous
Customer Service and Claims
Team Leader
Team Leader
Kerri-Ann Hockley
Head of Customer Service
Yasin Akdemir
Account Executive
Zoe Langford
Assistant Account Executive
