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Professional insurance
with a personal touch
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0345 561 0320
Mon-Fri, 9am-5pm, local rate & mobile friendly

What our customers say

Our customers' comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
17 January 2021
Architect
Great customer service and app.
15 January 2021
Virtual Assistant & Book-keeping
Hello

all fine however we suppose to get £20, as Beatrice Soto Martinez recommended this insurance so we both should get the voucher?
15 January 2021
Charity/not-for-profit organisation
Supplied Shop Insurance at a reasonable cost, in a professional manner, with no problems, or pressures for add ons.
15 January 2021
Structural Engineers
Proposal input for P.I.Insurance straightforward, Cover appropriate to Fee, Additional Public Liability reasonably priced.
Future renewal distinct possibility
14 January 2021
Virtual Assistant
Great service.
14 January 2021
Portable Appliance Testing
Simple to apply online and excellent response times
13 January 2021
Pet Therapy
Really personal and efficient service from Zoe who showed a genuine interest in our business needs and then researched and found us a policy which suited. Really impressed and grateful.
12 January 2021
Private Investigating
Good service providing all my business insurance needs at a great price. Easy to use on line system, which was as quick as you like.
8 January 2021
Architect
Easy and quick service to use. Was signed up with new insurer within minutes. Couldn’t get that far that quickly when going direct to the insurer.
8 January 2021
Coaching and leadership development
Really quick and easy to use.
8 January 2021
Online Retailer
Staff very helpful and arranged the policy swiftly.
7 January 2021
Photographer
The site was very user friendly and the information provided was great, just what I needed.
3 January 2021
Fundraising Consultancy
Satisfied with the policy as sold. Now have peace of mind I am compliant!
3 January 2021
Photographer
Really quick and easy to use. id filled out my details on a few different policy websites but this was the only website that was clear and simple about what cover i would receive and thats why i chose simply bee. Being able to personalise my policy to suit my specific needs is really beneficial.
2 January 2021
Business Analyst
Very easy to get policies in place. Friendly sales rep
2 January 2021
Charity/not-for-profit organisation
Easy online application with friendly & competent assistance if required.
30 December 2020
Photographer
excellent easy to set up would recommend it thanks
30 December 2020
Beauty therapy
They are nice people to talk to and help you out with all the questions you have.
30 December 2020
Human Resources Consultancy
Simple, straightforward, quick process with an affordable policy offering.
28 December 2020
Project Co-ordination
Fast & efficient.
28 December 2020
Structural Engineers
Very easy to setup. Catherine was easy to deal with
27 December 2020
Charity/not-for-profit organisation
Good and everything worked. Felt the app could be a little more obvious at showing the details I was after. But it’s a cracking service ;D
26 December 2020
Coaching/Counselling
Website very easy to navigate
26 December 2020
Online Retailer
Hi very happy
22 December 2020
Care Agency
Excellent service
21 December 2020
Aesthetics
Amazing.. Lauren is great and makes it so easy and understandable.
20 December 2020
Education Consultancy
Competitive quote, questions answered efficiently and quote actioned immediately. Policy docs arrived by return.
Good service.
20 December 2020
Business Consultancy
Simple internet system
18 December 2020
First Responder
Staff very reactive to changing needs, all sorted out very easily with just 2 emails and phone call. Highly recommended
18 December 2020
Graphic Design
Not had to claim yet, but found the service very clear, easy to understand and I like the way they put someone on the phone to you at the outset, who is not doing the hard sell, but seems to want to help genuinely.
17 December 2020
First Aid Training
I was having a nightmare getting a quote and feeling a bit stressed, but the friendly folks at PolicyBee came to my rescue! In under 10 minutes they understood what I was looking for, explained the policy cover clearly and offered me a quote. What a relief!! Thank you PolicyBee!
16 December 2020
Event Organiser
Great Customer Service with PolicyBee, very quick and easy to sign up for Business Insurance. Big shout out to Yasin
13 December 2020
Immigration consultant (OISC - Level 1)
Easy to use and clear to understand.
13 December 2020
Photographer
Very impressed by the ease of the website but I needed to talk to someone too. My call was answered quickly by Amy who was very friendly and answered all my queries without any problem and even suggested some options I had not thought of. Having used other insurance companies for decades PolicyBee was a refreshing change and saved me money too. 10/10!
12 December 2020
Beauty therapy
Would definitely recommend to everyone that needs beauty insurance.. very helpful and friendly.
Fab service
11 December 2020
Accountancy (Chartered or Certified)
everything
10 December 2020
Chartered Engineer
Excellent service .
10 December 2020
Architectural Technologist
Would highly recommend for a sole trader
10 December 2020
Staffing agencies
Vert efficient and knowledgable
8 December 2020
Charity/not-for-profit organisation
Easy to identify the policies we needed, quick to fill in the application online, prompt phone call from PolicyBee to clarify a point in the application.
8 December 2020
Translation
Very pleaseant experience
7 December 2020
Charity/not-for-profit organisation
Polite, clear and helpful
3 December 2020
Charity/not-for-profit organisation
Good customer service from Zoe. For a small charity it was important we got value for money, so being able to exclude elements of the policy we simply don’t need was important. A competitive price too, reduced our insurance premium by about 20%.
3 December 2020
Business and management consultancy
Everything was clear, straightforward and worked.
2 December 2020
Architect
Competitive quote and simple policy document. Can not comment on how well they perform if you need to action a PI insurance claim.
2 December 2020
Virtual Assistant
Great service and easy process
1 December 2020
Education Consultancy and Tutoring
You were very helpful.
1 December 2020
Aesthetics
Very quick!!
30 November 2020
Virtual Assistant & Book-keeping
Excellent customer service and great to adapt to my needs. I found them cheap too!
30 November 2020
Recruitment Agency
Professional and efficient
Very helpful and explained everything in simple terms that were easy to understand
Gave me choices
29 November 2020
Architect
Fast, professional and inexpensive
27 November 2020
Management Consultancy
The lady was polite very knowledgeable and helpful; the pack came through very quickly and was in a professional looking pack that I can save and forward to clients.. brilliant! Thank you
26 November 2020
Graphic Design
Thank you for all your help Catherine, brilliant service.
25 November 2020
Beauty therapy
Very good! clear. easy and quick.
24 November 2020
Quantity Surveying
Excellent service from start to finish.
24 November 2020
Management Consultancy
Quick response. Able to provide what I wanted at a good price. All documents provided were comprehensive and complete.
23 November 2020
Funding Consultancy
quick and easy
22 November 2020
Architect
Really good customer service, nice informed people on the phone. Easy to use service. Good that there is no call centre options.

Only issue was sometimes it was difficult to reach anyone on the phone. Although when i did leave a message someone did get back promptly.
22 November 2020
Aesthetics
Very helpful and prompt response
21 November 2020
Virtual Assistant
Clear website and easy to get the cover I needed for my business
19 November 2020
Virtual Assistant
Would definitely recommend
19 November 2020
Charity/not-for-profit organisation
They were able to target information relevant to our particular requirements quickly, saving an enormous amount of time for us
19 November 2020
Virtual Assistant
Simple and straightforward purchasing process. Elements well explained and laid out with the ability to select elements of cover as required.
18 November 2020
Publisher
I have been very impresed with the service and assistance I have received throughout, especially from Sian.
17 November 2020
IT Contracting
Very simple, easy to navigate website. Competitive rates.
17 November 2020
Online Retailer
Quick and easy service! Really good prices and extremely straightforward for anyone that is new to these types of forms. Insured in seconds!
17 November 2020
Business and management consultancy
Products were pretty clearly explained and the pricing options easy to understand. Hopefully customer service is equally as strong now i have bought!
16 November 2020
Charity/not-for-profit organisation
Did everything and more to assist us
16 November 2020
Translation & Interpreting
Very convenient to be able to get a quote online without calling up. Website is very clear and easy to use. I called up to ask some questions and was immediately connected with a human member of staff who was very friendly and helpful and efficient. I was able to purchase the right policy very very quickly and it takes effect immediately.
12 November 2020
Photographer and Videographer
very easy to use
9 November 2020
Charity/not-for-profit organisation
Amy is supportive, a good listener and very efficient offering a prompt service at a very reasonable price.
9 November 2020
Architect
Very friendly, helpful and proactive service.
9 November 2020
Data Analysis
I found the process very straightforward, efficient and easy.
8 November 2020
Psychotherapist
Quick easy and friendly
8 November 2020
Counselling
Quick and easy, very helpful on the phone
8 November 2020
Business Support Services
Easy, informative and well priced.
6 November 2020
Aesthetics
This was very quick and easy to use, the staff were also very helpfuk
6 November 2020
Beauty therapy
Amy was lovely to deal with as was Lisa.
5 November 2020
Charity/not-for-profit organisation
Very helpful on the phone and relatively hassle free admin
4 November 2020
Photographer
Easy to navigate website with all the options to provide the cover that I needed.
3 November 2020
Project Management
I wasn't sure how to get the right business type so I called up their customer service and got the right cover within 5 minutes
2 November 2020
Photography
My experience with the person on the phone was very informative and she was needed very helpful. She lead me to the page I needed to set up my policy .
2 November 2020
Aesthetics
Excellent service
1 November 2020
Online Retailer
Good service
1 November 2020
Self-employed Teaching
Easy, fast and efficient - loved the simplicity to their website.
31 October 2020
Aesthetics
Easy to set up with no hassle.Good price thank you
29 October 2020
Aesthetics
Yes I would. Extremely approachable and friendly.
Very knowledgeable and helpful.
28 October 2020
Architect
Amazing service!
26 October 2020
Education Consultancy and Tutoring
Yes and have already recommended excellent price and easy to use
26 October 2020
Business Consultancy / Project Management
A good straightforward service
24 October 2020
Research Consultancy
Very good personal service
21 October 2020
Surveying
Very easy to use website, straightforward and direct. Found exactly what I needed on one site. Revived quote within minutes and full cover in less that 15 minutes at the right price
20 October 2020
Charity/not-for-profit organisation
Excellent customer service
16 October 2020
Charity/not-for-profit organisation
Fantastic!
16 October 2020
Coaching and mentoring
Excellent, explained the options really well. Really clear and straightforward.
13 October 2020
Counselling
Through and professional
12 October 2020
Parenting skills support
Professional, friendly and efficient and good price for a good policy
11 October 2020
Will Writing
Very competitive quote, simple and easy procedure, helpful and friendly operatives. Highly recommended.
10 October 2020
Charity/not-for-profit organisation
Catherine, the adviser, was very helpful and made the whole process very easy. She communicated very clearly the steps we needed to go through to setup our policy and make the payment. I would highly recommend this broker.
10 October 2020
Charity/not-for-profit organisation
Catherine was extremely helpful and answered all queries in a timely way. I had struggled to get a response from other organisations, so was delighted to find PolicyBee and would definitely recommend them to others.

Prefer to talk?

Call us and a real person answers. No call centre, no phone menu, no scripts. Just friendly, helpful advice from a business insurance professional.

We're here Monday to Friday, 9 to 5.
0345 561 0320
Catherine Roberts
Account Executive
Jane Aldous
Customer Service and Claims
Team Leader
Kerri-Ann Hockley
Head of Customer Service
Yasin Akdemir
Account Executive
Zoe Langford
Assistant Account Executive