Your clients don’t expect ‘average’
Your clients don’t expect ‘average’
We have something in common then, because neither do ours.
These comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.
We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.
People like me
All recent reviews
Virtual Assistant
Excellent service from start to finish
Inventory Clerical Services
Very easy to find out the services on line. I recommend this to every businesses looking to insure their activities.
Physical intervention training
I was quite impressed and filling details was simple and easy. I would definitely recommend my other friends who do training to try you first for good service and quotation
Financial Consultancy
Very easy and user friendly. A reasonable price too. I would use PolicyBee again.
Occupational Health Consultancy
The whole process of setting up the policy was easy and straight forward. Eases the headache usually associated with sorting out new policies.
Charity
Extremely helpful and quick with excellent knowledge of their product
Web Development
While I haven't had to use the insurance policy so cannot vouch for the products supplied, PolicyBee as a broker were friendly, efficient and very helpful.
Charity
They sorted out our quote within a short time. When a member of the practice rang because we could not complete the online form, I didn't want to engage in a long conversation but the gentleman told me it would not take more than 15-20 minutes. After that,we received an unbelievable quote that save us £130 compared with what our previous insurer sent to us.
Going through the policy document after we completed the payment online, we noticed an error and this was corrected as quickly as it could be done. you are good and recommendable!
Going through the policy document after we completed the payment online, we noticed an error and this was corrected as quickly as it could be done. you are good and recommendable!
Project Management (Construction)
Good comms, prepared to speak with the underwriters several times
Community Group
i was very impressed with the service provided for my small community group.It was easy to do online .Also my policy booklet which I requested on the phone Friday arrived the next day.
Hairdressing & beauty therapy
Very clear.
Informative
Assisting .
Informative
Assisting .
Financial Consultancy
Great service and very helpful
Coaching and leadership development
simple and easy. quick quote and competitive rate.
Business Consultancy
Easy to use website, offering an excellent price giving me the exact level of cover I require.
Photographer
Really Helpful and at a great price
Estate Agency
Excellent service and very competitive prices. The telephone adviser made the process very easy and was the key to me buying the product.
Proofreading and Editing
Everything was explained clearly so I could understand it and they sent me a helpful reminder before my quote was going to expire so I didn’t miss out on a discount.
Public Relations Consultancy
Very easy to apply, clear description of products that were pre-selected to be highly relevant to what I needed. Good prices.
Business Consultancy
PolicyBee's website is really accessible and getting an online quote is quick and easy to use. I had a query regarding one issue of the quote and had to phone them. The service was really friendly, professional and attentive. They took the details, looked into the issue and came back to me very quickly. Then once I committed to their policy offer all the documentation was pinged through electronically straight away.
Thank you Lisa
Thank you Lisa
Structural Engineering Consultancy
Very easy to set up and the price was very reasonable.
Complementary therapy
Excellent service quick response and professional advice from experts
Training Consultancy
straightforward procedure and a competitive price
Media Training
Great service, the person on the phone was very helpful and had my querie sorted in no time.
Architect
Lisa was brilliant and answered all my questions very well. Thanks
Online Retailer
Thanks, my adviser could not have been more helpful, and this policy is just what I needed as no one else offers this e commerce style insurance. I really thank you very much!
IT Contracting
Easy to use web application forms
Complementary therapy
Yasin was so helpful and efficient.I knew the status of my enquiry at all times.We required several different forms of insurance for a specialised private clinic in Glasgow.PolicyBee were able to provide us with a detailed quote to suit our needs.Thankyou so much !
Virtual Assistant
I spoke to Amy who was incredibly helpful especially as I had no idea of what sort of insurance I needed! She took her time to understand what my business does and ensure I had the relevant insurance at a very good price!
Business Management Consultancy
It was easy and convenient with good choices
Charity
They was very helpful and very efficient and got back to me straight away thanks
Virtual Assistant
Sorted out my cover straight away over the phone. No fuss. Very efficient
Business Consultant
very happy with the whole experience
Coaching and leadership development
Really easy and fast to set up
Interior Design
Very simple to use website, price is better than most
Business Consultancy
Clear, simple site, easy to navigate and logical to follow. Quotations were emailed promptly, and followed up appropriately rather than aggressively. Accepting final quotation was also clear and logical.
Management Accountant
Quick and easy
Self-employed Teaching
Very straightforward, without fuss or delay.
Accountancy (Chartered or Certified)
Informative and patient with my queries.
Translation
Fantastic, knowledgeable customer service!
Counselling
Easy and fast.
Teaching
Great service!
Renewable Energy Consultancy
They were very helpful and did everything they said they would.
Architectural Draughtsman
Ease of use
Training
Very quick and easy to get the cover I needed. In fact I did it in my tea break whilst at work.
Thank you for not making it long winded and complicated.
Thank you for not making it long winded and complicated.
Charity
Took ages to get back to me when website asked me to contact an advisor
IT Contracting
very easy to get and understand the quote and documentation emailed immediately
Social Media
Really easy to get a quote and everything came through quickly - love the badge for websites!
Cultural group or society
They understood my needs and provided a quick, efficient knowledgeable service at a competitive premium.
Photography
Easy to use website, excellent service.
Complementary therapy
Very professional. Lisa knew what questions to ask and home in on the information required straight away. Excellent service.
Photographer
Fast, easy, polite and a very good price. I wouldn't go anywhere else to insure my gear.
Lighting Design and Consultancy
Quick and simple process, polite and helpful representatives. Half the price of my former insurer who didn't really understand my profession.
Translation & Interpreting
The procedure was straight forward, quick and prompt. Everything clear, well explained, and concise.
Careers Advisory Service
Site easy to use.
Draughtsman
Very informative, reassuring and quick application. I haven't claimed anything yet so I can't speak about that but so far it's been a good experience.
Accountancy (Not Chartered or Certified)
Very easy and simple to set up - done in minutes
Education Consultancy
Lucid, helpful and professional
Photography
Catherine Roberts was a pleasure to deal with and very patient.
Private Tutor
Form was easy to complete
Training Consultancy
Simple and rapid
Photography
Easy to understand online and offered all the required products in the package
Marketing agency
Quck, efficient and covered everything I needed in an easy read.
Structural Engineering Consultancy
Straight forward and fast and very easy to use. Great stuff
Exercise instructor
It was quick, courteous and clear. Friendly and a good listener
Fire Safety Consultancy
Easily sorted out the policies for my company in a very user friendly package.
IT Contracting
easy clear process
Inventory Clerk
They kept my details so I didn't have to repeat myself, and found me a lower priced quote. It was a quick process, and Sara was helpful and friendly.
Videographer
My first time using PolicyBee and it was quick and simple to get a quote. Managed to get the policy I was after on the same day, so couldn't be much happier.
Life Coaching
Quick and easy insurance application with no fuss. Many thanks.
Accountancy (ICAEW)
Easy to complete process.
Suited needs well.
Suited needs well.
Training
Quick and easy
Photography
Very professional and very friendly will be recommending to friends and will be buying again from them.
Photography
EXCELLENT AND REALLY EASY TO DEAL WITH
Virtual Assistant
Excellent service.
Tutoring Services
I found the whole process relatively easy to complete online; clear questions, excellent informational explanations at every point and the ability to navigate back through pages for checking. Having dyspraxia, dyslexia and Asperger's Syndrome makes form filling a highly anxiety ridden process but PolicyBee's website was clear and concise. Ten out of ten.
Thanks so much for telling us about your experience.
I'm really pleased you sorted your cover without too much trouble. If there's anything else you need, feel free to drop us line.
Thanks again, and welcome to PolicyBee :)
Kerri-Ann Hockley
Head of Customer Service
0345 222 5364
I'm really pleased you sorted your cover without too much trouble. If there's anything else you need, feel free to drop us line.
Thanks again, and welcome to PolicyBee :)
Kerri-Ann Hockley
Head of Customer Service
0345 222 5364
Safety consultancy
easy quick and proffesional
Amateur dramatics society
Easy application. Easy understandable policy and addible extras.would definitely recommend
IT Project Management
The quote sytem way easy to use
Inventory Clerk
it had what i wanted and very fast service
Education Consultancy
The products are simple to understand, the member of staff was very knowledgeable and able to answered all my questions. I am sure, I like to introduce people to this company
Business Consultancy
Friendly, professional service. Really helpful staff and very competitive quote.
Event and Wedding Planning
Fantastic customer service by Catherine really helped answer my many many questions!
Videographer
very friendly staff and good product.
Sports therapist
Excellent customer service.
I took out personal training insurance and made an error. Emailed and it was sorted out ASAP. No fuss, no delays, really friendly and efficient.
I took out personal training insurance and made an error. Emailed and it was sorted out ASAP. No fuss, no delays, really friendly and efficient.
Business Consultancy
Straightforward. Prompt reply to a couple of phone calls to clarify what insurance was most appropriate.
Photography
Quick and easy to get a quote, which is very competitive
Estate/Lettings Agency
After 5 years of insuring through brokers and the months of hassle each time, PolicyBee made it quick and simple to get the customer package I Required. So much so I’ve now started moving all my businesses across to them.
Tax Consultancy
Quick efficient
Photography
Very helpful! Many thanks!
Life Coaching and Business Consultancy
Very friendly and helpful.
Life Coaching and Business Consultancy
Fantastic service, very patient and attentive. Would happily recommend to anyone👍
Site Manager
4 star
Town Planning Consultancy
They were very efficient, polite and helpful.
IT & Technology
Very quick and easy. Guided me through the process, especially as it was my first time purchasing business insurance.
Surveying
Great service
Life Coaching
Everything was so easy to complete and straightforward.
IT Contracting
Very friendly and informative service. I would definitely recommend them to my colleagues.
Masseur
Yasin was helpful and explained everything thoroughly and has helped me save money so I'm happy.
Community Centre
Very easily explained questions. Easy web site to maneover around and immediate access to your policies.
Business Consultancy
Very informative and professional, quick service and knowledgeable advisor
Prefer to talk it through?
We’re here Mon-Fri, 9-5.30.
Give us a ring on 0345 561 0320
Kerri-Ann Hockley
Head of Customer Service
Head of Customer Service
