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Professional insurance
with a personal touch
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0345 561 0320
Local rate & mobile friendly

Your clients don’t expect ‘average’

We have something in common then, because neither do ours.

These comments are gathered anonymously by a third party customer feedback system called Feefo. We can’t edit them or leave any out. What you see is what we get.

We’d love to hear what you have to say too – be it good, bad or ugly. Feel free to call us on 0345 561 0320 or email contactus@policybee.co.uk and let us know.

People like me
All recent reviews
21 September 2019
Estate Agency
So simple to set up. Excellent service. Highly recommended
21 September 2019
Inventory Clerk
Excellent quick and knew exactly what I needed
21 September 2019
Business Consultancy
It was a very simple and easy process to purchase the correct policy with expert guidance from PolicyBee 😃
21 September 2019
Consulting Engineering
fast good things
21 September 2019
Virtual Assistant
Would definitely recommend PolicyBee! I’m a new start up business and everything is explained in easy to digest terms. Thank you
20 September 2019
Coaching, training and education
Received prompt telephone support
20 September 2019
Recruitment Agency
Excellent service, quick and efficient.
18 September 2019
Online Retailer
Excellent service and really quick to set up. I definitely recommend them to anyone starting up a business and looking to get insured.
18 September 2019
Virtual Assistant
Easy process and good telephone customer service when had questions
17 September 2019
Education Consultancy
PolicyBee were fast and efficient. When I had to make a change following my purchase they were able to complete that immediately and without any fuss. Highly recommended.
16 September 2019
Online Retailer
I was very impressed by how quickly and well they dealt with my enquiry. I am now sorted, thank you.
16 September 2019
Virtual Assistant
My policy was easy to set-up & gave a clear breakdown of optional extras! I was particularly impressed on receiving an email which highlighted the added benefits of being insured with PolicyBee including 20% off with Moo Stationery & was even provided with a ‘PolicyBee Insured’ badge to add to my website! Thank you PolicyBee!
16 September 2019
Botox and Dermal Fillers
Very good service. It's everything online. Very comfortable and cover all my skills.
15 September 2019
Community Group
PolicyBee have an ammazing team who are friemdly and go above and beyond to make sure that have the package that need there are no hiden charges at all they get back fast with a quote and pay over 10 months mot 12 higjly recommended
15 September 2019
IT Technician
Hi, It is a good and fast service. Customer service is fast and friendly. I have just got my insurance and everything went smoothly.
14 September 2019
Charity shop
Fab service and easy to digest info . Always talk direct to people and not being put on hold or transferred to anyone fab service
14 September 2019
Health and Safety Consultancy
Excellent give Catherine my personal thanks for being so helpful
13 September 2019
Fire risk assessor
Very helpful and knowledgeable, i was able to tailor the exact insurance policy i needed. Excellent value for money.
13 September 2019
Online Retailer
Really easy to use platform, good personal attention when my policy needed further questions answered. Feel reassured to have such comprehensive cover for my business.
9 September 2019
Advertising Agency
Excellent service...sensible prices to support small businesses. And even better... excellent customer support when you are in need.
9 September 2019
Telecoms Engineering Consultancy
Easy on-line application, good customer support and competitve pricing
8 September 2019
Aesthetics
Very easy online application. Explanation of what cover is provided and options to add extras was easy to understand and follow.
Will definately recommend to others.
8 September 2019
compliance Audit Consultancy
Jane was courteous, polite and explained clealy and simply what I asked when getting a quote plus when I purchased the policy.
7 September 2019
Antiquarian Society
Very helpful. Pleasant Customer Service person. Very reasonable rates. No fuss.
7 September 2019
Management Consultancy
Easy to use all done on line
6 September 2019
Community Group
Life made easy,very professional would recommend PolicyBee’s to anyone
5 September 2019
Business Consultancy
Quick. easy, efficient and a great price - what more could you want. Great service I would recommend to all self-employed people.
5 September 2019
Online Retailer
Online quote was easy and very straight forward, when I phoned for further information they were very friendly. I took out a policy but can not yet comment on the claims process.
4 September 2019
Community Group
Helpful. Friendly.
4 September 2019
Business Consultancy
Easy to understand documents. Competitive price. Well known underwriter.
3 September 2019
Architect
Quick cover, great response to changes to policy and value for money
1 September 2019
Community Group
The lady on the phone was most helpful. I had spoken to a member of staff previously for advice and she was also great.
1 September 2019
Marketing Consultancy
Fabulous customer service, quick efficient and very friendly.
30 August 2019
Complementary therapy
The lady was so helpful had all details I needed to hand told me lots of options so I had the right cover could not do enough to help
30 August 2019
Computer club
Follow up call after original online request was good, specific and didn't try to sell me anything else. Cover looks as though it is precisely we need
26 August 2019
Business Coaching / Consulting
Extremely professional service. Regards,
25 August 2019
Architecture
Excellent. Incredibly straightforward and quick to arrange. Which is just what you need to get basic cover.
25 August 2019
Community Group
Excellent service from very friendly helpful staff, they had by voluntary organisation in place instantly without hassle or being put on hold. Fab value insurance to boot. Well done PolicyBee.
25 August 2019
Community Group
From the outset i thought the service was excellent , offering us a complete package insurance for our table tennis community club covering all eventualities...only costing £100.80pa from Hiscox insurance...which can be paid monthly interest free. So far so good. PolicyBee was recommended to us by Community Action suffolk.
24 August 2019
Interior Design
NO HASSLE, VERY SIMPLE
23 August 2019
Complementary therapy
Swift, polite, friendly and very professional.
22 August 2019
Photographer
Excellent service
22 August 2019
Engineering Consultancy
Simple and speedy service which was well explained.
18 August 2019
IT Contracting
Easy to use and cheap monthly price.
18 August 2019
Photographer
Very useful information. Easy to understand and all broken down into sections so you know exactly what you’re covered for and how much extra cover will cost.
Really happy.
18 August 2019
Estate Agency
Excellent, easy to set up policy! Great price as well!
18 August 2019
Mediator
Super-easy service from start to finish - from the guy who first picked up the phone and explained the different types of covers in such an easy way, to the actual purchasing of the policy online (they offered me to do it for me on the phone but I had to take some days to check other things). Extremely easy to understand documents as well, just such fast and easy service. Absolutely hassle-free, definitely recommended.
15 August 2019
Architectural Technician
Very clear advice, no fuss good communication. Speedily set up my insurance
14 August 2019
IT Consultancy
It was good
14 August 2019
Virtual Assistant
fast, user friendly and not too confusing for first timers
14 August 2019
IT & Business Consultancy
Easy quote online and great customer service on the phone for the questions I did have.
12 August 2019
Photographer
Great customer service and easy to set up my policy via the website.
12 August 2019
Legal Services
Fast excellent service delivery 5 Star
12 August 2019
Recruitment Agency
Very good service
11 August 2019
Photographer
I found PolicyBee’s process intuitive and efficient.
I was pleased with the price and the cover is just right for me.
9 August 2019
Community Group
Someone to talk to and listened to your needs
Someone who sold you nothing until they were sure of your needs
Then they offered there solution, with results lower in cost than talking to a machine had produced.
Thank you, well satisfied
8 August 2019
Community Group
Excellent service from a very friendly and knowledgable person. What’s more, they listened and understood. Cover tailored to our Association’s needs.
7 August 2019
Virtual Assistant
PolicyBee was recommended to me and so I decided to give them a go. From the moment I pressed proceed to receiving my certificate of insurance took less than 5 minutes! (Took me longer to compare prices with other providers and confirm this was the best price) Great service and will be recommending to anyone I know.
7 August 2019
Virtual Assistant
Really quick and easy to set up. Everything is explained clearly too. Would recommend to others.
6 August 2019
Complementary therapy
The website and content made my buying my insurance an easy and stress free experience. Ii would definitely recommend them to others.
4 August 2019
Tax and Accounting Services
I got what I needed at a good price. Quick and easy.
3 August 2019
Tutoring Services
Everything was very straightforward and was explained simply and clearly. Support for after I accepted the quote was made available right away; the logo for my website was a lovely touch!
3 August 2019
Structural Engineers
People there are happy to advice and their response do not take ages.
2 August 2019
Online Retailer
Smashed it!
2 August 2019
Estate Agency and Property Management
Absolutely effortless in just a few clicks!
29 July 2019
Architectural Consultant
Website makes it easy to sort insurance, just the way I like it.
28 July 2019
Community Group
Quick and efficient service
26 July 2019
Museum and Heritage Consultancy
Really quick and easy to organise and saved me about 50% on my renewal quote from my existing insurer.
26 July 2019
Recruitment Consultancy
Easy & quick to use
24 July 2019
Executive Coaching and Management Training
I would buy from them again.
21 July 2019
Education Consultancy
I've been a customer since 2013 and never had a hitch or a glitch. Happy customer.
21 July 2019
Community Group
Very professional and easy to deal with
21 July 2019
Charity
Excellent customer service. The online payment system was down but they went ahead and sent my public liability certificate and gave me immediate cover and agreed to receive Bank Transfer later.
19 July 2019
Charity
I was happy with the insurance and process was hassle-free and of a great monthly cost fee. Thanks for your help.
17 July 2019
Architecture
Really helpful over the phone and really clear with their advice.
16 July 2019
Virtual Assistant
Very easy website to navigate and so great to find an insurance policy specifically for VA's.
16 July 2019
Engineering Consultancy
Easy to use website
14 July 2019
Quality Control Consultancy
Literally the best service I've ever had arranging insurance! They arranged for me the business insurance policies I needed for half the price I was paying with Hiscox. Highly recommended.
12 July 2019
Town Planning Consultancy
Very clear web site with straightforward on-line form to fill in - and cheapest quote from 4 others I approached. I would definitely recommend to others.
12 July 2019
Logistics consultancy
Very helpful insurance providers
11 July 2019
Immigration consultant (OISC - Level 1)
Prompt and easy registration
11 July 2019
Private Investigating
The website was easy to use, and when I phoned them before buying the policy, they were very helpful and informative
11 July 2019
Virtual Assistant
Quick and easy service
8 July 2019
Translation & Interpreting
The agent I spoke to was very pleasant and efficient. Thank you.
8 July 2019
Digital Marketing & Web Design
Very quick and straightforward!
8 July 2019
Education Consultancy and Tutoring
easy to use, quick to get started/
8 July 2019
IT Contracting
Amazing all the way
7 July 2019
Community Group
Exceptional customer service and advice. Great "can do" attitude and support.
5 July 2019
Wedding Photography
Easy to use and competitive pricing, hope i will never need to claim but nice to know all my gear is covered.
5 July 2019
Training
Brilliant company service with no messing about at all. Easy to use online service too.
3 July 2019
Project Co-ordinator
Great website. Easy to navigate. Great price
1 July 2019
Community Group
Very helpful with providing feedback
30 June 2019
Quantity Surveying
Great service
29 June 2019
Photographer
Great online chat with Amy to sort an issue I had after buying a policy. It was dealt with really quickly with a positive outcome.
28 June 2019
Training Consultancy
Simple, efficient and superb service for small businesses!
27 June 2019
Sales Consultancy
Excellent service, staff were very professional.
25 June 2019
Accountancy (ICAEW)
Quick and convenient processes for obtaining a quote. Options easy to understand.
24 June 2019
First Aid Training
Customer service and information delivered in a thoroughly professional manner. The policy they found for me beat their nearest competitor in price, coverage and lower excess.
22 June 2019
Training
Professional Approachability - they know what they're doing and you feel very comfortable about dealing with them. Attention to detail. Courtesy. Politeness and integrity. Prompt. I felt like nothing was too much trouble and a great price on the policy.
20 June 2019
Charity
Friendly, good value, clearly explained everything
Prefer to talk it through?

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0345 561 0320

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Kerri-Ann Hockley
Head of Customer Service