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About us

We’re an independent, digitally-savvy insurance broker making small business insurance quick, easy, and clear-cut to buy – online or by phone.

No jargon, no call centres. Just friendly experts who know how to protect your business. It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.

PolicyBee's Amy on the phone

Our story

PolicyBee started with a simple idea: insurance shouldn’t be complicated. Back in 1998, our founder Iain Hatfield saw small businesses struggling with confusing policies and poor service. So he set out to build something better.

Starting small, we took on the insurance heavyweights. Our size became our strength: we moved fast, thought on our feet, and really got to know our customers.

By combining expert advice and smart tech, with friendly service, we brought insurance into the 21st century. And earned trust and respect along the way.

We’ve grown since then, but those principles still drive us. We keep pushing boundaries to create a better experience for every customer.

Because we understand the challenges of building a modern business. After all, it takes one to know one.

PolicyBee's Chantelle making plans using post-it notes

Our mission

We know your world, because we’ve been there. We’ve experienced the sleepless nights and faced the challenges that come with starting from the ground up.

Your business means a lot to you. And that’s why we’re here: to help you protect it. To give you confidence, clarity, and cover that works as hard as you do.

From professional indemnity to cyber cover, we have solutions to tackle the real risks small businesses face. And you can quote and buy online in minutes.

Our mission? To make insurance easy, so you can focus on what you do best.

PolicyBee's Lauren talking to a customer over the phone

Our method

We’re not just a website. And we don’t just sell insurance. We have a team of real insurance experts on hand who explain everything in plain English.

Got questions? You won’t get lost in a maze of FAQs or chatbots. You’ll speak to someone who can guide you through the options and help you make decisions with confidence. That’s because we’re a broker and we're authorised by the FCA (Financial Conduct Authority) to give insurance advice.

And because staying ahead matters, our Advice, News & Know-how hub gives you practical tips, industry insights, and updates that help your business prepare for risks it might face.

We’re here to make insurance feel less like a hassle and more like peace of mind.

Group of three PolicyBee insurance experts

Our people

We’ve grown a lot since 1998. And we’re growing still...

From those who’ve been with us from the beginning to the freshest faces – everyone at PolicyBee cares about making business insurance quick to buy and easy to understand.

We have a busy team of insurance experts, tech experts, claims experts, marketers, and a finance department that all play a part in making PolicyBee the buzzing hive it is.

Want to know more about us? Check out our people.

Or, if you think you’d like to work for us, take a look at our careers.

Find out more about what we’re really like – check out our socials.

What our customers say...
Comprehensive information on the Insurance we needed and dealt with in a professional manner.
Charity/not-for-profit organisation
30 March 2026
Early days yet but using your platform allowed me to easily sort out my policy and at a less expensive rate too.
Business and management consultancy
27 March 2026
This is so easy to set up and if you recommend someone you get £20 each.
Payments are taken straight away. I like to have cover for the work I do being a Virtual Assistant.
Virtual Assistant
24 March 2026