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Insurance for virtual assistants

Virtual assistants’ insurance looks after you while you look after your clients. Protect your business and your reputation virtually hassle free.

Quote online in less than 2 minutes

Professional indemnity
from £8.53 a month for £100,000 cover

Professional indemnity insurance defends you against claims of negligence, breach of confidentiality, dishonesty, libel and slander. We offer up to £10,000,000 cover.

Public liability
£4.20 a month
£1,000,000 for physical damage and injuries caused by your business
Cyber insurance
£14.77 a month
£100,000 for hacks, breaches and data loss
Based on an annual income of up to £40,000. All prices include IPT at 12%. Quote online for turnovers up to £2,000,000, or call and talk to an expert.
An extra pair of hands

Admin? Typing? Bookkeeping? Clients in need of help come to you. Which is great for business, of course.

Problem is, with so much going on, it’s hard to keep track of what’s what. Things get missed, forgotten, or simply not done properly.

If you do make a mistake, and your client loses out, your virtual assistants’ professional indemnity insurance protects your business and your reputation. It’s real security in a virtual world.

Why do VAs need professional indemnity insurance?

You don’t.

It’d be great if we could say that and mean it. But we can’t.

Mistakes happen, accusations are made, solicitors get involved and clients want payback. Rightly or wrongly these things happen every day and, sooner or later, you could be on the receiving end.

A claim won’t go away if you ignore it. And there are no shortcuts. You have to Do Something About It.

So, you need professional indemnity insurance because you have a business to run; because you have limited funds; because you’re not legally trained; and because your reputation matters.

What else is there?

How much professional indemnity insurance do I need?

Professional indemnity insurance protects your business. No one else’s.

So you have to decide what level of cover is enough for you. Consider what you do, who you do it for and how much it’s worth. Think about worst-case scenario and what could go wrong. What’s the most expensive mistake you could make (or be accused of making)?

Always bear in mind that you can’t have too much cover. Your legal defence can cost many tens of thousands of pounds – and that’s before the compensation bill from your client arrives. Your level of cover has to be enough to cover all of this.

It’s a tricky one to get right. Have a read of this guide or call us if you need more help.

What does professional indemnity insurance cover?

Negligence claims and allegations made against you by clients and third parties, because of mistakes you’ve made and things you’ve failed to do.

Specifically (but depending on the policy wording):


Intellectual property infringement

Loss of documents or data

Negligent misrepresentation or misstatement

Employee dishonesty

Virus transmission

Breach of confidentiality

But that’s not all. Some professional indemnity policies can fix a mistake before your client is even aware of it, thereby preventing a claim in the first place.

Clever stuff.

Why do virtual assistants need cyber insurance?

Do you know what to do if a cybercriminal targets your computer or if you accidentally send some confidential data to the wrong person? You can’t just hide behind a screen and hope it goes away. There are things you need to do and people you have to tell.

Cyber insurance pays to contact the people who need to know. It also pays for data retrieval, ransom negotiations, and security fixes. And it covers human error, lost income, and the costs of a data breach.

If your systems or website need repairing, your insurance pays to get your business back up and running asap with minimal disruption and lost revenue.

And if you need it, cyber insurance will help with your reputation. It’ll pay for PR and crisis management support.

It doesn’t matter how big (or small) your company is. Being online means there’s a risk. So, technically speaking, cyber insurance is there to give you a helping hand if things go wrong in your virtual world.

What else do I need?

Public liability insurance is for when you go out and about on business, or have visitors to your office. It’s for claims of physical damage to property and people. Useful if you’re clumsy.

Employers’ liability insurance covers your business if an employee sues it for damages. Claims are usually because they’ve suffered injuries and illnesses as a consequence of working for you. It’s a legal requirement for UK businesses with employees.

Office and property insurance covers the things in your office (furniture, plants, fixed IT equipment etc) and portable insurance covers gadgets and technical equipment away from the office (laptops, tablets, projectors etc). If you’re not sure it’s worth insuring, add it all up – it’s probably worth more than you think.

Business interruption insurance means you can still work when your office is out of action. Be it flood, fire or flea infestation, you’re covered for the costs of setting up elsewhere and for any lost revenue in that time.

Directors’ and officers’ insurance covers your company bosses. Anyone from regulators to shareholders to competitors can accuse you of not running a business with due care. Worse, directors are personally liable for their actions. The good thing is this insurance covers your defence costs and any compensation you have to pay. So you can put away your chequebook.

What our customers say...
Brilliant, a friend suggested that I tried you for my professional insurances. Instantly saved me £170.00, and I am able to pay in monthly installments which is a big win as I am only a start up sole trader.
Thank you PolicyBee
Virtual Assistant
11 July 2022
Fast and efficient, Sarah Helped me get a quote and tailor it to what i needed. Will definitely be using PolicyBee each year.
Virtual Assistant
30 May 2022
Such an easy process to get insured. Recommended.
Virtual Assistant
24 May 2022
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