Insurance for your business
Choose your occupation
- Insurance for charities, groups & clubs
Help & support
Professional indemnity insurance defends you against claims of negligence, breach of confidentiality, dishonesty, libel and slander. We offer up to £10,000,000 cover.
When a pixel-sized blip can cause a massive problem, complete accuracy is your only option.
Unfortunately, mistakes are part of human nature; even professionals make them. Something as simple as using the wrong colour, or forgetting to remove dummy text, could leave your client’s project unusable.
And when it’s your mistake, chances are they’ll look to you put things right. In this situation, professional indemnity insurance can help save you time, money, and your reputation.
Unless you have legal expertise and an unlimited budget, you probably can’t put any mistakes right on your own.
And potential problems could come from anywhere. As well as all the usual problems like typos, misalignment, and dodgy fonts, you could also risk other people claiming that your brilliant idea is actually theirs.
In these situations, PI insurance can help by paying a solicitor to defend you from these allegations. Even if you’re not to blame, you have to face up to these claims; ignoring them is as bad as admitting defeat.
If you are liable for your client’s problems, your insurance can also cough up for any compensation or damages. By offering a more positive outcome to your clients, professional indemnity helps to protect your good reputation.
If you’ve decided you need some cover, all you have to do is decide how much ‘some’ is. Easier said than done.
There are no hard and fast rules. Our best advice is to remember that your policy covers you and your business. Seems obvious but that means thinking about what you do, who you do it for and how much it’s worth. If something goes wrong, what could the knock-on effect be (worst-case scenario in other words). What’s the most expensive mistake you could make?
In fairness, actual professional negligence is pretty rare. It’s more likely you’ll just be accused of it. Even so, defending you can cost tens of thousands of pounds and your level of cover has to be enough to cover, potentially, more than one allegation.
If you’re looking for more help, read of this guide or give us a call.
PI insurance covers allegations of negligence; when you’ve made a mistake in your work and it’s cost your clients money.
Specific policy wordings can vary, but it should cover things like:
But that’s not all. Some professional indemnity policies can fix a mistake before your client is even aware of it, thereby preventing a claim in the first place. Clever stuff.
If you visit clients, or they visit you, public liability insurance covers any claims for property damage or bodily injury. For example, your client could trip over your poorly placed briefcase, or you could drop their shiny new tablet on the floor. In either example, PL insurance could cover your legal fees, plus any compensation.
If you have one or more employees, it’s a legal requirement you have employers’ liability insurance. If any of your employees sue you for damages for an injury or illness they’ve sustained because of working for you, your insurance will compensate them.
If you work away from the office, you should insure things like laptops, cameras, and tablets with portable cover. To protect stuff like plants, office furniture, and printers, consider office insurance. You may think your kit isn’t worth much, but imagine if you had to replace it all at once.
Business interruption insurance allows you to carry on working if your studio is out of action. Whether it’s fire, flood, or flea infestation, you’re covered for the costs of setting up elsewhere, plus compensation for any lost revenue.
In the UK, company directors are personally liable if someone accuses you of running your business without due care and attention. Luckily, directors’ and officers’ insurance can cover your defence costs plus any compensation you’re liable for.