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Advice, News & Know-how

Small business advice

Here's where we lift the lid on insurance and explain it all simply.

There's essential help with how best to protect your business or not-for-profit. Plus, useful advice on running your organisation and life as a freelancer.

Business continuity: are you prepared?

Business continuity means making sure your business can continue trading even in adverse circumstances. So why do so many SMEs have no plan B?

What does negligence mean?

What exactly is ‘negligence’? What happens if someone accuses you of it? Knowing the answers is the first step to protecting your business.

The value of service

What’s more important to you and your business? Getting customers through the door? Or looking after them once they’re with you?

IR35: how to keep out the line of fire

IR35 and HMRC. Do you know what's what? Here's how to make sure you're the right side of the line – and stay there.

What’s an insurance excess?

An insurance excess is the amount you pay towards a claim. Usually, the higher your excess, the lower your premium (and vice versa). But not always ...

How to do business risk management

Risk management is an essential part of running a successful business. All you need to know is where to start. Like here, for example...

How to manage winter workplace disruption

But, for employers at least, the weather isn’t the only bringer of winter woes. Colds, ‘flu and other illnesses tend to rear their ugly heads at this time of year, and holiday requests for the festive season can empty a small business of its staff.

Why you should keep your insurance broker updated

Changing address, increasing turnover, new business activities, a new company name and increasing your level of cover all have ramifications.

What is professional liability insurance?

Professional liability insurance, professional indemnity, public liability, personal indemnity. All the same, right? No. Here's why.

What do you do when a client refuses to pay?

Clients refusing to pay is bad news. But it doesn't need to mean a court battle. Here's how your professional indemnity insurance can help.

Disastrous disaster recovery

It’s probably stating the obvious to say that disaster recovery solutions are a vital part of keeping your business afloat if things go wrong. Here's why.

The danger of recommending materials

Nothing wrong with recommending materials as part of your service, is there? Not unless it all goes horribly wrong and you're held liable. Here's why.