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Insurance explained

Top 6 business insurance questions

Struggling to get to grips with business insurance? You're not the only one. Here are six questions we're asked often – and their answers.

How professional indemnity claims work

How long does the professional indemnity claims process take? What happens? Who do I talk to? Here's all you need to know.

Insurance jargon explained

Business insurance jargon is everywhere and makes understanding your cover more complicated than it need be. Here's some help with translating the words.

What do insurance companies do?

Part of what insurance companies do is take the financial hit if something goes wrong for their customers. But it's far more complicated than that...

What does an insurance broker do?

Insurance can be a bit of a minefield, right? What does an insurance broker actually do? Turns out, some pretty great stuff.

What your insurer wants (and why it matters)

Knowing what your insurer wants gives you the inside track and helps get you the right insurance at the right price.

Employers’ liability insurance and Christmas workers

You have a duty to protect temporary staff in the same way as permanent employees. Don't, and you could find seasonal goodwill in short supply.

Cyber insurance explained

You know you want to protect your business from cybercrime,and you've heard people mention cyber insurance, but what does it all mean? Read our handy guide.

Office insurance explained

Office insurance protects the things you use to run your business the same way a home contents policy covers your personal stuff. Here's why you need it.

Professional indemnity insurance explained

It’s a good idea to know what you’re getting before you part with your hard-earned cash. Here's professional indemnity insurance explained in a nutshell.

What does negligence mean?

What exactly is ‘negligence’? What happens if someone accuses you of it? Knowing the answers is the first step to protecting your business.

What’s an insurance excess?

An insurance excess is the amount you pay towards a claim. Usually, the higher your excess, the lower your premium (and vice versa). But not always ...