We're here to help
0345 222 5391
Mon-Fri, 9am-5pm, local rate & mobile friendly

Insurance explained

10 ways to help get your business insurance claim paid

Your insurer decides whether to pay a claim. So it's worth keeping them happy. Here's 10 top tips to help ensure you get your business insurance claim paid.

Why are PI claims sometimes refused?

There are several reasons insurers sometimes turn down professional indemnity (PI) claims. Our claims specialist, Jane Aldous, explains why.

What your insurance broker needs to know

What does your insurance broker need to know about your business? And why? Nina, one of our account executives, tells you all about it.

More insurance terminology for beginners

Yet further confusing insurance terminology well and truly busted. Endorsement? Deductible? Indemnity? These terms and more explained - simply.

How to get your property claim paid in full

Underinsure your contents & kit, and the 'average rule' means your insurer might not pay all your property claim. Here's what it means and how to avoid it.

Travel agent or tour operator? Why it matters for your insurance

Odd question perhaps, but which one are you? Travel agent or tour operator? And why does it make a difference to your insurance? All explained here.

How to choose an insurance broker: 4 key questions to ask

Here's a handy list of the key things to think about when you choose an insurance broker. Also, why getting the right broker for your business is crucial.

Understanding underinsurance

Underinsurance can be almost as bad as no insurance. Here's the nuts and bolts, plus how one customer discovered it's just not worth cutting corners.

What are costs inclusive and costs in addition?

If your professional indemnity insurance is 'costs in addition', it pays legal and other costs in a different way to a 'costs inclusive' policy. Here's how.

US contracts and professional indemnity insurance

Not all professional indemnity insurance policies cover US and Canadian contracts. Here's our advice for making sure you don't get caught out.

Why short-term insurance can be a bad idea in the long run

The problem with short-term insurance policies is that they can leave you high and dry when you need them most. Here's the how and why.

What do in the aggregate and any one claim mean?

In the aggregate or any one claim? What difference does it make to your insurance and why are we going on about it? Find the answers here.